Spaces & Setups

Hi,So, it seems that that many of my saved stations are (now) geo-locked. Can anybody then recommend a service that is not geo locked? The main reason that I bought the Sonos product is so that I can listen to these stations!

Hi to all.  I had a question regarding Sonos Amp and TV connection for use of in ceiling speakers.  Presently, i have full use of the in ceiling speakers for music but wanted to see if there is any way possible to connect the Sonos AMP to the TV via Cat 6 Ethernet line?  Would an expert connect which converts Cat 6 cable to HDMI be the only solution ?  Simply seeking a way to use the Ethernet line that is already ran and existing between TV and AMP so that viewings may be heard over the ceiling speakers.  Many thanks for the anticipated feedback !

Migrating from S1 as Connect has died. Set up new Port no problem. Playing Spotify through my amp no problem. But can't connect My Play 1 or PlayBar which were part of the S1 system.  Tried to remove them from S1 controller but no luck.  Any ideas? Thank you.

Can i use Sonos amp to play vinyl through my living room setup (beam, surround and sub)?

 Good afternoon. I recently purchased a Sonos beam which I control via the Sonos app and am delighted with it. I am now looking to add a Sonos speaker fo playing music in an adjacent room. At the moment my budget can only stretch to a pre owned Sonos play 5 gen 1 or 2. Will either of these be compatible and straight forward to install? Thanks

Hi, all,I just bought a Sonos Move and the sound is amazing.But when I leave it on the charger loop and short press the Power Button, the LED light will turn off and I think it goes to "standby or sleep mode", but after around 20 mins, it just wakes up automatically. I did not do anything in the 20, even not open the Sonos App.Does anybody have the same issue? Or the product is intentionally designed like this?

Goededag,Wij hebben Sonos connect en meerdere  Sonos connect-amp via utp aangesloten.Omdat het wifi signaal niet sterk genoeg is in ons huis hebben we Wifi-versterkers geplaatst.Dit zijn de Tp-link M4 versterkers die via Ziggo kunnen worden aangeschaft.Als de wifiversterkers aan staan kan de App het Sonos systeem niet meer vinden. We hebben de versterkers dezelfde netwerk naam en wachtwoord gegeven. Kan dit opgelost worden met de wifi-versterkers aan? Mvg Ron

I have a beam. Set up fine. Audio great. Bought a pair of One SL speakers for surround. Set up. Sound is great and coming out of all three speakers with my music.  But...when we watch TV, movies, etc, no sound comes out of the surround speakers.  How do I get TV sound also through the Ones for surround?  Thanks in advance!

Hello, I know that the Sonos App displays a Dolby Atmos icon when my Arc is playing an Atmos Title but when it’s just 5.1, should I expect a Dolby 5.1 Icon? Thanks 

Hello. I’m new to Sonos. I’ve ordered two Sonos Ones and a full Arc entertainment set. They are coming the end of the week. I was wondering if there was any where that shows when software updates for these devices come out and release notes for them? Can’t seem to find anything. Thank you 😊 

Hi community, Hopefully someone out there can assist.  I have had issues in the past month of owning a beam where certain devices cause the beam to lose connection.I have a Samsung TV and have my beam running via HDMI ARC.  I also have a Bluray Player, Apple TV, Nintendo Switch and PS4.  After weeks of troubleshooting it seems that my issue is with the PS4. If I turn on my PS4 the console takes over my TV, which is fine as it’s running via ARC so my understanding is that devices inputs will change when devices are turned on.  The issue is that if I then switch back to another device (ie: want to watch something on TV or Apple TV while a game is installing on the PS4) I lost access to the beam and sound reverts back to my TV.  I am then unable to connect back to the beam unless I unplug the PS4 and power cycle the beam.  Not ideal and quite frustrating. I am sure there is a work around on this, however I have been unsuccessful in finding a way round it.I had the same issue with the Nint

Has anyone else had problems playing 181.fm radio stations. My stored favourites just don’t play anymore and don’t come up if I search. 

Hey guys i have a playbase an one SL an alexa one and a play 1 can i use the one SL with the play 1 and pair to the play base without any issues? Regards

Would anyone be able to provide the URL to add Real Radio 518 to Sonos?  It’s a station on live 365 radio.  Thank you.

Looking for best practices, and switch rec. Can I hardwire all the units, in the rack, to a single switch?Unhappy to see a Netgear ProSafe GS108 on the ‘hardware to avoid’/incompatible list. https://support.sonos.com/s/article/41?language=en_USI have several cascaded switches, in my house, all Netgear ProSafe, and all have worked perfectly (oldest 11 years).I have a Cisco RV router, and have read of the ‘RSTP’ solution.The 12 Sonos devices will be a mix of Ports and Amps.Thanks for any input, greatly appreciated.

We’re setting up a home theater in a small-ish room [11’ x 13’, 8’ ceiling] and have ordered an Arc to use with a LG 65Nano90. Would it be good to add a Sub or would we find it to be too much for the room? I know the Sub will add bass [you can feel] and all that [yes, we like bass], but is this what we need for the room? Would a couple of one’s balance out the room better. Thanks!

Hello,I am in the process of purchasing a house, it’s still in foundation, therefore wiring still needs to be assembled, while doing this process I would like to know if it’s possible and HOW to have a multi-room system with the ability to control one room only for example when watching TVI am not a fan of wires, therefore having something like a ceiling speaker system would be great, however I’m not sure whether it’s possible to achieve this, with or without AMP ?I am know nothing of speaker systems so help would be greatly appreciated, thank you :) PS: I have no sound systems yet purchased

Hello, I’m searched the forum, and found similar threads, but all are old and closed now. I'm curious if anyone ever found a solution.  What I'm experiencing is that when I'm watching TV, the audio on my Playbase starts to cut in and out. If I unplug the playbase, the audio goes back to normal and works fine... However the following day the audio on the playbase starts to cut in and out again. And if I unplug/plug it again, it starts to work just fine again, until the following afternoon... this has been happening for the past 2 weeks.  Curious to hear if anyone has managed to solve this issue. Thanks!

I’m running a pure S1 system.  My 10.6 iMac controller says that there are updates available but I am not sure if it’s going to update to S2 and screw things up royally.  How can I tell if this is safe to do?  The components are all saying that they ar on 11.2.3 Build 57381090.

Hi...I have a playbar, couple of 5’s, couple of 3’s, couple of 1’s...since I installed the updated app, it randomly keeps crashing, even a minute or two after I used it...more often than not it’s default message is “unable to connect to system”. Its incredibly frustrating when all I want to do is adjust the volume, but then have to spend 15 mins re-booting the app, my phone, the system to perform a simple task. I’m nearly at the point where I’m ready to junk the whole damn lot and change to a different system, I never had these problems with the previous version of the app.I’m assuming I’m not the only one suffering these issues, so where’s the central support?the issues I regularly have is the “unable to connect, try again later” message. Its appearance is inconsistent and can be when i first use the system on any given day, a few seconds after previous use..to get it going again, any of the following may, or may not work, depending on what mood the thing appears to be in:Shutting the

I'm using Verizon cable. Does the output from that go into hdmi 2 of my LG TV? Then does the arc plug into my hdmi 1 [arc] of the tv?

Every single morning at 6AM on the dot, my Sonos Beam will turn on my LG TV and Roku. I know it’s the Sonos because I tried combinations of disconnecting devices from my network, and the problem is resolved when I disconnect it. So there’s some kind of signal being sent via wifi causing it to wake up, but I couldn’t find any such signals by monitoring traffic to the Beam. Does anyone have any ideas what might be causing this?

I have a Samsung PN43F4500 tv. Recently we just got the Sonos playbar. Setup was simple as always. The only issue is the TV displays this (see attached pic) message and won’t go away for 8-10 seconds or by clicking ok. Is this a glitch? Any way around this? 

So now many of us are losing the ability to stream from Google Play, are Sonos looking to help their users find another free streaming service?I found iBroadcast but can see that a few years back conversations were happening between the companies, but what has happened?

Dear Community, Is it possible to make two way communication between sonos mobile app and sonos amp? If so, what is the equipment and apps to achieve it please?  Thanks