Spaces & Setups

I would like to add ceiling speakers / amp to a summer house/gym, what do I need to set this up correctly?I will have internet hard wired to the summer house/gym. do i need to consider anything else? thanks in advance.

Is there a way for my speaker to make a sound when it hears "Hey, Sonos" instead of after it responds to what I say?  I want an indication that it heard me. Thanks.

Hello, I have a Sonos Beam (Gen 2) connected to the HDMI ARC (not eARC) on my Samsung Q60R, and honestly, I'm completely stuck with the setup. So far, I can only get the sound to output in PCM 2.0 stereo or DD/DD+ stereo. I've already checked the TV settings, and there's no "Passthrough" option to let the soundbar handle the decoding. I have the option to connect it via Optical, but I'm not sure if that would help me achieve my goal of at least using the 5.1 channels (for now, without a subwoofer). Any ideas that could help me? Thanks!

Our fire station just got an LG 75UT8000.  We have been doing surround sound through a Samsung tv prior. As of right now I can get surround through the LG when playing through the built in apps. But I only get PCM when playing through the HDMI output which plays from an Apple TV 4K. There were no issues through Apple TV on Samsung TV. I haven't changed settings on Apple TV. I've tried auto & pass through options on LG TV and still get PCM through the Apple TV. Currently connected optical output audio through a Sonos Playbar.  Thanks for any insight 

Hi,Would placing the era 300 upside down around 50cm from ceiling affect sound quality that much?Perceptually how would it differ from placing them at ear level?Thanks

When will  the Arc Ultra available in India ?

Community consensus: Impossible or difficulty to connect bluetooth headphones to SonosGoogle AI:  Yes you can - if you have a ‘bluetooth transmitter’ - but Sonos devices are receivers onlySonos App: ‘Add headphone’ → steps a b and cMe: Sonos App procedure doesn’t work. But isn’t my phone or computer a ‘bluetooth transmitter’?So what is going on ?  Can I or can’t I use bluetooth headphones?

Hope someone can advise me pleasecan I connect two walled speakers with cable and also use a wireless speaker with a Sonos ampTIA

Recently, I wanted to change out the three Sonance amps for my whole home audio system, which i run with two sonos ports. I would have to purchase 4 sonos amps to make this happen. I started with one to check it out, and unfortunately there is not fixed volume limit.I understand I can adjust it in the app, but since there are other people in the home, it is much easier to use the volume control in each room. We have both fixed and app drivien speakers here so you can see the issue.I am hoping you add this feature to the amps so down the road I can switch to all Sonos Amps.For now, Ill have to repurchase Sonance amps until this feature is added.Does anyone know if this will be added to the software? 

Hello Sonos Team,I recently found out that Denon has integrated Siri into their smart speakers if you already have a HomePod or HomePod mini at home. You can see the details here: Denon SupportI think this is a great feature and would love to see the same integration on Sonos speakers. It would be incredibly useful for those of us who are invested in the Apple ecosystem. Please consider adding this to your roadmap.Thanks!

I’ve read dozens of threads about the “no signal” problem when the Arc is connected via eArc but still have an issue that appeared recently.No config change, but I did receive a new TV box from my provider. Since, then, when turning on the TV, I get a “no signal” message on the LG TV.Apple TV works fine constantly. Switching the input back to TV gives “no signal” again.I performed the TV setup after unplugging everything and letting the TV etc unplugged for about 10 mins.I performed a factory reset on the Apple TV, Arc, LG TV, and received a new TV box from my provider as they thought it was the culprit.If I plug the TV box directly in the TV HDMI port (not via eArc), it all works fine.But via eARC, the Apple TV will always work and the TV box will pretty much always show “no signal”, black screen and of course no sound.If I un/replug the HDMI of the TV box, sometimes, the Arc LED turns green, sound starts playing and the image appears again. Sometimes the sound will start playing but

Hi guys me again, looking to place my Arc Ultra on the wall or on a TV cabinet, could anyone advise if I should use the HDMi cable which comes with the soundbar (according to what I’ve read) or should I look at alternatives in other words are there better quality ones on the market. Also I have an optical cable but Sona’s advertise one and I’ve read somewhere where is states to connect this and the HDMi cable also, can someone say why I need both please? thanks again in advance. Smuj

Bonjour, Je ne peux pas écouter de la musique depuis mon Echoshow 8 sur mes différentes enceintes sonos. Merci pour votre aide  Moderator Note: Google Translate- Hello, I cannot listen to music from my Echoshow 8 on my different sound speakers. Thank you for your help

Do I need to connect my play one only to wifi can I do it though my phone only 

Hi there I have a beam Gen 2 and wondered what would be a better next purchase, an era 300 or sub mini? My living room isn’t huge but wondered if the era 300 would connect with my beam if I went for that? Open to some suggestions thanks 

Hi!I have a CD-player Marantz cd6007 and a Sonos Amp; a couple of Bowers&Wilkins speakers and two One. My question is which line in level do you recommend on the amp? 

How can I use a Sonos Five Stereo Pair with Alexa?  As I have tried to research this question, I have not been able to get a definitive answer of if it is possible.  When attempting in my own environment, I am able to connect 1 Sonos Five.  But if I do a stereo pair, the option is grayed out.

Hi. I have a pair of Era 300s in a room about 6m by 4m. I use for music only, currently. They fill the room adequately. The sound is nice - warm, fairly detailed, plenty of bass. I don’t need more bass but considering a sub mini to allow the Eras to concentrate on the trebles. I have heard mixed reviews of adding a SM. Would be keen to hear views on whether it makes much difference to the delivery of the mid and high end through the Eras. Thanks. 

Pourquoi mon sonos roam ne se charge plus ? Moderator Edit - Translation by Google:Why is my sonos roam no longer charging?

I’m thinking of using a Rocketfish Bluetooth 5.0 transmitter to transmit audio from an older iPad to a pair of Sonos Era 100 speakers. The reason I’m doing this is that the iPad is using Bluetooth 4.x and Bluetooth 5.0 provides notably better sound. I could use AirPlay, but I have been having occasional issues with AirPlay even though the speakers are less than six feet from the router. (And don’t even get me started on my futile attempts to get these speakers from the 5 GHz to the 2.4 GHz band as some have recommended.) Advice on whether this setup is possible, or alternatives that would get me the most stable connection with the maximum quality sound, are welcome.

I am upgrading my home theater with an Arc Ultra and would like to use my existing, wired surround speakers and Velodyne sub-woofer. Is that possible; if so, how?

How do I connect Sonos and alexa

I have purchased a Connect:Amp from a seller who claims he never activated or used the upgrade option. He says the discount eligibility should transfer to my Sonos account. The device is registered, but the upgrade discount option does not appear. What am I doing wrong?

Hi my first post so please be gentle… ☺️Arc and Arc UltraWhats is the main difference and what do you recommend?The room isn’t huge so we were looking at a few options Arc or Arc Utra (big price difference) Era 3s and a Sub / Mini or Gen 4.Any guidance would be appreciated, we are coming form having a Sony sound bar and Wireless Sub. TIASmuj

Despite spending lots of time on the phone to the retailer’s help desk,  and searching every avenue, I’m still getting GMT time zone instead of New Zealand (GMT + 13 hours).  I’ve read that Sonos app automatically changes zones but not for me.  The local Sonos help desk is ‘off line’ and the website offers no help to a non-techy like me!