Spaces & Setups

I have enabled lossless in my Spotify account on the desktop and my phone as well as installed the latest software update for Sonos from the S2 app. Does this mean lossless should be playing through the Play 3 left and right speakers I have in one room ( as well as the sub and playbar) and Play 1 left and right speakers in another ( as well as sub and playbar)? Spotify on the desktop connects to the speakers and does from my phone too via S2.  It may be my perception but the sound certainly seems to have improved and I am hearing the music in a way that appears so much clearly defined and crisp than before. If lossless is not supported with my set up then the improvement is a figment of my imagination. 

I live in a 2nd floor wood frame apartment.  I’ve a Beam 2 and 2x Sono ONE Gen2.  I like to replace the two ONE’s with a SUB.  Can anybody recommend one?  Doesn’t have to be brand new.

As a technician can I set up a Sonos amp using my Sonos app and profile or do I have to use the customers profile and app?hiw can I use my app to set up a customers system when the customer is not present?

I cannot listen to music with Sonos App as the source (e.g. Sonos Radio). Whenever I use Sonos Ace I only get to hear TV Audio. Why is that? It is connected to Bluetooth..

I have a Sonos 2 system. Version 17.2. Build 9006717. 1X Beam with 2x Play 3. Recently tried to map sonos to iMAC  OS 12.7.6 music library for the first time and was unsuccessful. Sonos does not seem to recognize the music app file name which was:/MacintoshHD/Users/joestevens/Music/Recovered Music Library/iTunes MediaI changed this to: /MacintoshHD/Users/joestevens/Music/Music/MediaWhen I add the folder from NAS, Sonos setup window doesn't seem to recognize the name and the NEXT button is greyed out. There is a an option to “update music library now” in the MANAGE tab of the Sonos dashboard- but Im apprehensive about enabling that since there is little to no info as to what this means or the consequences. Ive confirmed the permissions are correct, File sharing and SMB are enabled and both are on the same WiFi network. I suspect this has something to do with the music file name?

Contemplating updating my old Connect to a Port in order to get Spotify Lossless. Will I be able to get lossless audio on Spotify directly from the Sonos app? I really don't want to have to use the Spotify app, which is what I have to do with the Wiim Ultra I'm using on another system.

My newer Samsung TV has a feature titled ‘Universal Remote’. Works great with the TV’s Bluetooth remote also having an IR transmitter that emulates many brand IR codes. The brand selected in the ‘Theater’ group drop-down list is Sonos. Mute and Vol. work great. The TV auto switches to optical on power-up seamlessly. Luv it! I have a desktop FLAC player with optical out. I remove the TOSlink cable from the TV and simply insert it into the player. Works great playing audio. But… when I connect the cable back to the TV (which is off the whole time) and power up the system, all remote and Optical TV settings drop to ‘TV Speaker’ having to reprogram all TV settings. This makes no sense why a cable change to a different device blows the TV’s programmed settings. I didn’t find a solution but have a theory the TV sleeps (not actually off) and detects when the cable loses light switching sources. It  instantly defaults back to TV Speaker and doesn't retain the remote programming. Yep, a Do- Ove

Hi, is it possible to play my iTunes through my play5 Gen 1 speaker?

So if I play Spotify through my TV app it sound will go through all my speakers Arc and One SLs. But if I play Spotify through my Sonos App only sound will pass through my Arc and sounds light any ideas?

Donde encuentro Descubrimiento Semanal?Google Translate -Where do I find Weekly Discovery? Moderator edit: added English translation 

Hi,All of the sudden more than half of my library is not playing - the message is “the song is not encoded correctly” - the same files were playing just fine 2 days ago.I am using the same youtube music as from the first days of my Sonos.Does anybody experienced the same issue?

How to configure a SSD music library on my home network

My current set up is Sonos Arc, Sub Mini and 2rear one SLs as surrounds. Thinking of upgrading to Sonos arc ultra and 2 era 300 as surrounds but not sure if too much or would upgrading soundbar be enough. Looking for some advice. Thanks

Saw this, TVONOS app for Amazon Fire Stick. Was wondering if anyone else has downloaded it and using it? Is it worth it on the fire stick? Thx

Apple Music recently released 6 live radio stations. Up until recently, I had no problem streaming them over Sonos. Something changed, and now when I try to play the stations, I get a “not encoded properly” error.Tried re-authorizing Apple Music, tried rebooting all devices, etc. Nothing works.Any hints?

I have a 3 year old Ray which has been flawless until now. It’s started making a buzzing noise when a high pitch sound is played. We play a game where wolves howl and every time they do, it happens. Sounds like vibration. Is there anything I can do to remedy it, without having to send it off? It hasn’t been dropped/knocked. It’s been properly looked after. The issues happens when the volume is high or low but only when that certain high pitch ‘howl’ is played.  Thanks in advance 

The mandatory inclusion of Sonos Radio degrades the quality of the Sonos experience.  Please listen to your customers, do the right thing, and let them choose the option for themselves. 

Vorrei sapere se il giradischi Sony PS-LX310BT  é compatibile con Playbase S2.grazie Moderator Edit: Translation by Google Translate - I would like to know if the Sony PS-LX310BT turntable is compatible with the Playbase S2.Thank you.

Bonjour a tous,J aimerais savoir si je peux connecter et regrouper plusieurs SONOS portables (pack aventure) à mon application Sonos... sachant que j ai un salon (un beautybar) et certaines pieces sont en sous sol donc pas de connection Wifi... pensez-vous que si j achète ce genre d enceintes portables je pourrai aussi avoir du son dans les pièces du bas ?

Can someone help me? I have a system consisting of Sonos S1 speakers and the latest version of the app that I use on an iPhone. How do I add a family member so they can manage the same system independently? Thanks.

How to switch between systems in Sonos app? Every time I try to use the app to control volume after using one system, it mutes or disconnects the arc. I have to unplug the arc and then it works again. There has to be a better smoother way of doing this - using the app for two different systems on same network.

Good Afternoon,Has this problem been fixed yet? - as I am still getting multiple copies of albums, especially with compilation albums.Kind Regards,  

How can I stop Sonos Radio's unsolicited pinning of collections to my Home? It has happened on several occasions, separated by several weeks. I open the Controller app and find two or three collections promoting Sonos Radio content at the top of my Home screen. It’s really annoying because I have to scroll down to find my favourites. It’s also annoying because I didn’t ask for that and I’m not interested in it. (Another sad signal that Sonos hates its customers.) I have to Unpin them to get rid of them. Is there anyway I can stop them appearing in the first place.

About 30 minutes into Top Gun movie the Sonos soundbar started making this loud piercing sound. I shut it down for about an hour, then put another movie on. Towards the end of the second movie the piercing sound came back. I opened a ticket with Sonos through chat last night and sent them diagnostics. They said nothing abnormal. I have limited time to return this thing to Amazon and right now I am ready to send it back. What could be causing this? The TV has ARC output, Roku feeds the TV. Brand new HDMI cable going to TV that came with Sonos. I don’t see how to attach a non URL video to this post, else I would attach the video I took. 

I’m using two Era 300s as surround speakers for my Arc Ultra, but I’d like to listen to music directly on the Era 300s in simple stereo mode.The only way I’ve found is to remove them from the Arc setup, then pair them together — and then do the reverse operation for home theater mode, which means recalibrating everything again.