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Re: Diagnostic Confirmation No: 1927300542 I have a fairly new Sonos Beam that no longer responds to volume commands from my TV remote. I have tried with multiple TiVo remotes and the Samsung remote that came with the TV. The built-in Alexa has no problem understanding verbal commands to raise or lower the volume, and all remotes work fine if I disable the "external speaker" feature in my television set. Further, if I open the Sonos app and try to create a new remote control, it doesn't recognize that input either.

Has anyone upgraded from Connect to Port and noticed any appreciable improvement in sound quality (with same source material and speakers, of course)? How about any audible difference between these Sonos products and the Bluesound node 2.0i, preferably using same source?  (I would expect Bluesound with Hi-Res streaming to sound better than Sonos)

Cinemix seems to have vanished from TuneIn so, just for anyone who is missing it (I have it on almost all the time) the URL to add in Manage>Add Radio Station is http://cinemix.us/cine.asx

I’ve had Sonos for many years.  My system grew to 8 zones and although there would sometimes be problems there was never something that couldn’t be fixed by rebooting everything from my router through switches to wired and wireless Sonos devices.  Hey ho, this is the price we pay for humanity’s early steps to networking Nirvana (which probably won’t be reached in my lifetime!) Then came news of Sonos S2.  After getting past Sonos’ poor initial communications, and finding that most of my devices were S2 compatible I upgraded the remaining ones and apart from being annoyed that the new Sonos Port is functionally a backwards step (no volume control buttons, no pause/play button, no optical digital output) I was ready to say ‘Hello’ to S2. I hesitated. I had a splendid multi-room sound setup feeding both simple speakers and two traditional hifi stereo systems.  I didn’t want a load of hassle.  Life’s too short to spend hours rebooting, deleting and adding components or hanging on the ph

I love all the features on the sonos app and own like 10 speakers. But why doesen’t it provide a password function. It would litteraly solve all my problems. So fricking frustrating when people change the music.

A surprisingly poor review of the Port was posted on their website a few days ago. They didn’t like the: Poor organisation and timing Little dynamic expression Severe lack of punch For them it was step backwards compared to the Connect. Interestingly they felt these attributes remained to a significant extent even when using a quality outboard Dac. To me this doesn’t make much sense at all. Sound quality which is “as disorganised as a teenager’s bedroom” and punch which is “so lacking you almost expect its corner to throw in the towel” would surely be a primarily a function of the built-in DAC and analogue stage. By saying things weren’t dramatically improved by using a £1200 Chord DAC, WhatHiFi appear to be pointing the finger elsewhere. Jitter perhaps? Any thoughts on this?

The Sonos release notes page hasn’t been updated since the release of Sonos S2, also known as version 12.0.However, since that time, there have been several software updates to the app and the speakers, without any indication from the release notes page as to what these updates entailed.We know from this forum post that update 12.0.1 implemented a partial fix to Sonos Arc bass issues. Where else is Sonos hiding this information on a sort of half-disclosure basis? Do we know what changed in 12.0.3, or the most recent 12.0.5?I contacted Sonos Support to ask about this. The first agent said he would get back to me, and he never did. 3 weeks later, I contacted Sonos Support again and they informed me that they didn’t have any release notes to share, and that minor software updates don’t make it to the release notes page.The agent insisted that Sonos makes no changes to audio settings, sound profile, or quality with software updates. Besides this being patently untrue (see the 12.0.1 update

So, I am in the process of replacing my Theater Room TV with a 65” TV that is eARC compatible. Any lists or recommendations on a tv that will fit the bill as I am reading all this confusion on what TVs can and can’t do what (that’s more of an aside). I am trying to configure my needs and what I can use with my existing system and what to add. Right now, a 5.1 non-Sonos system: 10 yr old Denon receiver powering front floor speakers, a center channel, a non-Sonos Sub and ceiling rear speakers. My question is can I just get an Arc for front/center and then an Amp for existing rears and sub? is that what makes the most sense as I am guessing my standard front/center speakers can’t just change out the receiver? Love Sonos, too many products everywhere else it’s just that this was an only system integrated in and was waiting for this announcement to figure out what direction to go.

Sort this out Sonos! I’m very close to selling all of my Sonos products (play:1, 3, 5(1st gen), 5 (2nd gen)).  Great quality sound from all of the speakers (although bass frequencies cut out on 5?1st gen occasionally), but it’s driving me mad that all speakers cut out at least half a dozen times when listening to them individually for an hour or so. How can something like this have such poor network performance?   I have Sky Q and sky broadband and read that sky’s utilisation of both 5ghz and 2.4 ghz may cause issues as Sonos only runs on 2.4 ghz. I’ve split the two bands up, and consciously made sure my phone is on the 2.4 ghz band when streaming to the speakers, but still they cut out. Sometimes they come back by themselves, sometimes I have to go into Spotify to select again the particular speaker, and sometimes I have to go into the Sonos app to find the speaker.  This is driving me nuts. Don’t give me any excuses about my network not being up to scratch, as nothing else drops off

I have many strong feeling towards 'Recycle Mode’ but sticking plainly to the facts. Erasing user data from a device is one thing but driving up profits at the cost of the environment for profits sake alone is another. Recycle mode should be removed in my opinion, the idea of a landfill of Sonos devices that should still be in service makes anyone uneasy. Then there is the thought of all the precious metals involved in manufacture, the time it will take for those dense high-quality plastics and fibre glass to decay, the time it will take for the PCB to decay, the chemical residue that will remain afterwards in the soil, not to mention if those rare materials in manufacture were conflict free in the first place.  A quick google search of what the world does with e-waste shows a trend for shipping it to a developing country where they can be dumped and left to rot for the next millennia. That high quality poly-carbonate exterior should still be distinguishable by 3020.  My physics teache

My song collection is 22,000 + titles. Larger than most Sonos user libraries perhaps. Sonos has a 1000 playlist and folder limit. If you have a folder with 10 different playlists, you have used up 11 of your 1000 allotment. In iTunes, I have 42 folders and 1080 playlists. I reach my playlist limit in folder 30. It is beyond annoying that this limit is set so low for me.What I don’t understand is why the limit is 1000. Sonos has a 65,000 limit on the number of tracks (does stereo count as two tracks I wonder). I get it that each song uses up incremental memory, but a list can’t be that much of a memory hog. Please comment if you have this problem. Perhaps someone from Sonos can explain the logic of a limit of 1000, or better yet, that there are plans to double the number of playlists you can have while the track limit remains as it is.

As a long time Sonos user am quite disappointed. https://www.audiosciencereview.com/forum/index.php?threads/review-and-measurements-of-sonos-amp.6957/

Just updated to 12.0.5.  Tested Dolby Atmos setting in Apple TV. Arc shows Dolby Atmos.Way to go Sonos!!! Hope this works for Xbox...maybe someone can test/report backCheers!

 Hi All.I have been a very happy Sonos user for about 13 year.Playbar for my TV - flawless and nice (would be nice if the RF remote to my Samsung could control volume on the Playbar, but I can live with using the IR remote for that)For Hifi I have been running:Sonos Connect with optical/toslink to Denon AVR-2800 KEF XQ20 (great compact speakers) B&W ASW610 SubNow I decided it was time to go one step the Sonos ladder, so last week I got myself a Sonos AMP.That meant cutting away the Denon+ Connect, and going max on user friendliness, something my wife would highly appreciate, while maintaining (what I expected to be) great sound quality coming off the AMPs Class-D amplifier.When first time powering up the system, my jaw dropped. What a poor experience in terms of sound harmony. The calm and collected, firm, harmonic music experience I have be enjoying the past 2-3 years in our new house with an impressively efficient ceiling was gone. Now I felt something like harsh sounding vocals

How do they compare? I’ll buy an Arc if bass is good as HomePod. have a small studio apt, don’t want a subwoofer.

Hi everyone, I got the Arc a few days ago, I have issues with bass and to round this up I am not so impressed with the product especially at this price point. I still have my Beam but I never quite liked it, especially for music. I am considering getting the Playbar, I know it sounds backwards but I cannot play Dolby Atmos content, only 5.1 so I wanted to ask Playbar and Arc owners their opinions. Before the Arc comes out the Playbar was unanimously better than the Beam in terms of sound. What I would love to know is if the Arc is much better than the Playbar on its own and if it is noticeably better in a home theatre set up with Sonos ones + Sub? How is the dialogue on the Playbar compared to the Arc? Again I am not so much interested in the Atmos side of things, only music and Dolby Digital 5.1 tracks.   I really appreciate your help, cheers!

Hello guys, I'm a newbie here and just got my beam today. I chose this vs. LG sn7cy, do you think I made the right decision? And do you think sonos beam is a bit out dated now? Thanks guys. Stay safe.

I am placing 6 amps in a home run cabinet and wanted recommendations on CFM air flow recommendations? 2 amps per 2U rack. This rack will also contain 4 Network devices and 2 battery back devices.https://www.pennelcomonline.com/au/Penn-Elcom-2U-Rack-Shelf-and-Faceplate-Cut-Out-For-2-x-Sonos-Amp-Units-R14982UK-SONAMP2/m-10184.aspxWas planning on intake and exhaust like below. 20 to 60 CFMhttps://www.amazon.com/gp/product/B076BZSRKQ/ref=ox_sc_act_title_1?smid=A2AW0W4FKP16S5&psc=1The closet is air conditioned but wall mounted rack is higher up on the wall approximately 7’.

Garbage Garbage Garbage

Hi all, I preordered an ARC and a Sub Gen 3 to replace a fairly old set up consisting of an AVR plus center speaker and two small left and right speakers. I want to declutter and get rid of the big AVR to safe space and simplify my setup. I already own two Sonos Ones which I can potentially use as rears for the setup to make a 5.1 system. I will definitely get the ARC as I don’t have much space by the TV (its wall mounted) and need a fairly “flat” speaker that fits wall-mounted below the TV. Since I would also like a good setup for some music listening I was thinking about adding two nice stereo speaker to this setup (I’m no strict audiophile but do like good sound). Those additional speakers would most likely sit left and right of the TV and face the sofa. However, my dining table is directly behind the sofa, where my wife and I also spend a good amount of time. So we would also consider putting those speaker behind the sofa and aim them more at the dining table (in this case the sp

I’ve had my Samsung Family Hub with integrated display for a year now.  I have seen more music services come to it (including Spotify) - When will Sonos support the Samsung Family Hub?   This would be a terrific addition as I have Sonos throughout my home - and suspect a lot of other people own both Sonos and the Samsung Family Hub.    Please advise - Thanks! 

Hi all! Just wonder how the SONOS fans will use their SONOS PORT? For me, I found that the following connections could help me to resolve the problems and achieve what originally failed to… just would like to share here: AUX output - nothing special, just connected with my BOSE Companion 20 (computer speakers set) Digital output (Coaxial output) - I connected it with a Bluetooth transmitter, so I can stream the music or TV sound to my Bluetooth headphones. AUX input - I connected it with Chromecast Audio, so I can stream/cast whatever music from my mobile to my SONOS system.

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact. Anyone else use Murfie or any suggestions? Thank you, Bigdog39

Netgear routers are one of the developing routers, but still, sometimes many users all around the globe face various technical glitches while using the Netgear Nighthawk router. Network dropping is one of the most common problems in the routers. The user fails to access the router during this error.The Netgear router network drop problem can occur because of many reasons. But in most of the cases, it took place due to some hardware problem. If you are facing the issue, then you do not need to be panic on this.Here in this particular blog section, we provide two easy and effective method to fix this problem.1. Netgear Nighthawk router firmware update2. Network driver updateSolution 1: Netgear Nighthawk Router Firmware UpdateThe problem of network dropping Wi-Fi connection can be easily fixed by just Netgear Router Firmware Update.Connect your Netgear router with your desktop or laptop with the help of an Ethernet cable. Once connected, open of your preferred web browser from your connec

Hello Since the launch of the Sonos Arc; which now brings Dolby Atmos to Sonos Home Theater, the burning question has been whether or not one’s current TV will be compatible to pass the Dolby Atmos signal. The short answer is “yes” if the TV manufacturer claims that Dolby Atmos can be enjoyed over HDMI-ARC to a compatible speaker. Emphasis on “TV manufacturer claims”. The fine print of that statement is that the signal is compressed over HDMI-ARC. In order to enjoy lossless Dolby Atmos (uncompressed signal) the TV must support eARC over HDMI. As an FYI...the LG OLED C9 Series does support eARC. However, the HDMI port on the C9 series is only labeled as ARC which at first glance suggests eARC is not supported. Ah...but wait...LG decided to make eARC selectable (on/off) in the menu settings. Here’s how to activate eARC for the LG OLED C9 Series: Settings > All Settings > Sound Set Dolby Atmos to On AI to Off Sound Mode to Standard Sound Out HDMI ARC Digital Sound Out set