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Bigdog 39
Contributor I
November 21, 2019

Murfie ceased operations

  • November 21, 2019
  • 81 replies
  • 6727 views

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact.

Anyone else use Murfie or any suggestions?

Thank you,

Bigdog39

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81 replies

airforceteacher
airforceteacher
Headliner I
November 21, 2019

The front page says they’ve ceased ops, but the login page still comes up for me. I’ve never had an account so I can’t test the login, but try quickly. 

airforceteacher
airforceteacher
Headliner I
November 21, 2019

Login page direct link

Bigdog 39Author
Contributor I
November 21, 2019

Thanks.  Still same message through log-in page.

Ryan S
Ryan S
Retired Sonos Staff
November 21, 2019

Thanks for letting us know! I’ll reach out to the team to look into it. I hadn’t heard anything about them ceasing operations, but it may have been a sudden or internal only discussion. I’ll let you know if we hear any details that we can share.

If the service has indeed shut their doors, we’ll be removing their listing from Sonos if they’re no longer operating.

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Madriddm
Contributor I
November 22, 2019

I’m in the same boat with Murfie - I had 878 albums with them and they closed with no communication effective immediately as of yesterday.  I can’t reach anyone with the company.  This is incredibly disheartening.

Bigdog 39Author
Contributor I
November 22, 2019

Madriddm:  I have reached out, with little hope, to a small business owner (hi-fi stereo shop) in the Madison area who sent me to Murfie a couple years back.  Hopefully, she can gain some insight for us.

I am sick about this as well.  My library is till streaming as of now, love the service I received and the quality of sound that was reproduced from my collection.

Keep posted via this forum.

    Madriddm
    Contributor I
    November 22, 2019

    Thanks so much Bigdog.  I’d love to know if there is any way to recover music from them - even if I need to pay to have my discs shipped back I’d gladly do so rather than lose out on 10K + of music I collected and entrusted in their hands.  I downloaded all of their legal disclaimers before they folded last night which I’d be happy to share with you if needed.

    Bigdog 39Author
    Contributor I
    November 22, 2019

    Thanks for the offer, may take you up on it.  

     

    Hopeful

    Ryan S
    Ryan S
    Retired Sonos Staff
    November 22, 2019

    I've heard back from the team that the message on the Murfie site is correct. They are indeed ceasing operations. The service will be removed from Sonos tomorrow, as it likely already won't play. We're sorry to see Murfie go silent, and hope for the best for everyone involved.

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    Stanley_4
    Stanley_4
    Grand Maestro
    November 22, 2019

    There are many options for adding a local music library server, some good topics here already or if anyone is interested ask away and folks will be happy to offer suggestions.

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