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Contributor I
November 21, 2019

Murfie ceased operations

  • November 21, 2019
  • 81 replies
  • 6727 views

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact.

Anyone else use Murfie or any suggestions?

Thank you,

Bigdog39

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81 replies

Trending Lyricist I
November 22, 2019

Greetings to all, and I also trusted this page, I always visited every day to buy albums, there was never a notice given in time to download in FLAC even what I bought, just listen to it via its website via streaming, but the same Wednesday (yesterday ) I was surprised that he said the following on his page "Murfie is Shutting Down, As of Wednesday, November 20th, Murfie has shut down. Thank you all for your years of support." I turned pale, I pressed the REQUEST button like crazy to have my CD albums delivered to me in FLAC format, but there was a request error, I thought it would be fixed or it would be a hacked website, but no, today they closed completely, in Several forums have read the care with giving confidence to this web Murfie, hopefully we join and demand from this company.

bockersjv
Local Superstar
November 22, 2019

I feel for everyone affected by this. This is one reason why I still buy cd’s much there the amusement of my children. 

Lyricist I
November 22, 2019

Hello.  The Murfie website says they have ceased operations.  As of today, my collection is still streaming but I cannot reach anyone there.  I have about 600 discs uploaded as FLAC files there and am very concerned to be able to retrieve those in tact.

Anyone else use Murfie or any suggestions?

Thank you,

Bigdog39

As a Sonos speaker owner and record collector who entrusted over 500 disks to Murfie, I was surprised by what Murfie did on Wednesday.  I’m still able to use the Murfie player to listen to the disks.  A while back, Murfie indicated in its FAQ section that if it went belly up, it would return my collection.  That’s a big matter that Murfie has better answer.  

ratty
November 22, 2019

I found this:

https://murfie.uservoice.com/knowledgebase/articles/434271-what-happens-to-my-collection-if-something-happens

The pricing link for return shipping is unsurprisingly dead.

Bigdog 39Author
Contributor I
November 22, 2019

Thanks for the replies.  Fortunately for me, I have my original discs however, I purchased dozens of discs from the site which were uploaded and I did not take delivery.  I have a credit card on file with the organization.  If there was only a way to receive the collection in the FLAC format that it exists on the Murfie servers, presumably located in Madison?  

With my level of trust shattered, I will need to find a solution such as NAS to store those discs, use the SONOS library app to organize and play.  Murfie had a method to rip those discs much faster than real time, so I did not have to spend all of my retirement years on the project.

airforceteacher
Headliner I
November 22, 2019

What’s really strange is there is nothing on the Murfie twitter feed about this, not do there seem to be customers tweeting them about it - I find that incredibly odd.  There are no news reports that I can seem to find on Google, but granted, I’ve only spent a few minutes looking in between stuff at work.

 

Lots of startups have gone bust, but this one seems odd due to how … quiet … it is.  Only thing I can find of note is this from the Google cache:

 

 

ratty
November 22, 2019

It does seem odd that there are zero relevant news stories coming up on a simple search. The only corroborative info I could find was on Wikipedia.

Renowned Enthusiast II
November 22, 2019

I’d never heard of this service, but do I understand it right — you would ship your CDs to them and they would rip and then store the physical media ??  
 

Hmmm not sure I’d be so trusting.  Why would you give your CDs up to this company and not shove them in a box and stick ‘em in the garage ?   Just my cynical point of view, sorry.

Andrew.

 

 

 

November 22, 2019

I feel for everyone affected by this. This is one reason why I still buy cd’s much there the amusement of my children. 

Quite…

Ryan S
Retired Sonos Staff
November 22, 2019

As I mentioned last night, we’ve confirmed with Murfie that they are no longer going to be offering services, however I don’t have any details about what will happen with collections.

As of now, Murfie has been removed from Sonos as a music service.  

 

I feel for everyone affected by this. This is one reason why I still buy cd’s much there the amusement of my children. 

Quite…

I feel for them too. The users of Murfie generally also bought their CDs. The service offered people the ability to send them CDs and they’d give you digital high quality access anywhere you went to those CDs, at any time. It was a neat idea, and a good option for some people with lots of CDs who didn’t have the time or technology to digitize them on their own. 

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