Murfie ceased operations

Thanks Ryan.  I am still able to access my music through SONOS as of right now.  Is it possible that will remain as - is in the near future?  Perhaps they have ceased accepting new customers and scaled back payroll, not sure how that works on your end as SONOS?

Anyway, assuming this goes away and we are unable to retrieve the FLAC files we paid to have created, I will be looking:

Since I still have my physical collection, to find someone else to rip the discs into a lossless format that I can access through SONOS which works awesome for me.

Appreciate your feed back.

Bigdog, speaking as an IT guy, what’s most likely is that they’ve bailed on operations and things are simply running because they’re paid up through the end of the month (or whatever cycle) and things are carrying on due to inertia.  Once the hosting provider doesn’t get paid, their servers will likely get shut off and then your streaming will stop.  Sorry to say, but it looks a lot like how many internet startups went once the VC stream ended and the “smart guys” bailed.

For those that srill have the disks, there are quite a few services that will rip collections and immediately return the CDs.

But it doesn't take long to rip a few CDs, and you can do other stuff while it's chuntering away. Ten or 15 disks a week would sort the collections mentioned on this thread within a year. 

A subscription to a streaming service for a few months would tide you over short term.

Just a suggestion. 

Thanks to all for your suggestions.

they sent me a message:

Unfortunately, Mufie has ceased operations. The senior debt holders of the company will determine the process by which you may retrieve any physical media that you may have stored at Murfie, and will be in contact regarding it. Thank you for your support over the years. 

The Murfie Team

Abandon.  I also just received this message, a ray of hope I guess for those who own physical media in possession of Murfie.  

Thank you,

I hope so, I look like crazy in FLAC these tracks, which I was about to buy in Murfie, if someone sells them please contact me:
Salt - Occasions
The Innocence Mission - Let's Talk About Something Else

I was a legacy member for several years. When earlier this year my membership failed to renew, I contacted customer support in vain. I sent several emails and even made phone calls. No one ever replied to the emails (a first) and, when calling during normal business hours, I only received an automated voice response, never connecting with a live person (also a first). I then contacted the president of the company. He made no replies either. 

Concerned and frustrated, I downloaded every album I had purchased in Flac, which took a while, and then posted a negative comment on the Murfie Facebook page. At last I connected with a representative who saw the post. I called him and determined during that conversation, and sensing trouble with the company, to have my collection shipped back to me. They fulfilled my request and I obtained my physical collection about a month later. He even said during our talk he was in the middle of dozens of return requests, which I knew was the kiss of death. 

I had no idea there were so many Murfie supporters here. Otherwise I would have issued a warning. I think all of you will receive your collections in time, but I am very sorry for your hassles. I thought it was a great service until the end.  

My CDs still play off the app on my phone and to a Bluetooth speaker. Is there a way to get them from the app to another Cloud-based service or do I need the physical CDs? 
 

Thx in advance and I feel your pain. I’m in the “700 Club” with another 25 just shipped. 

CSP2019:

Curious how you downloaded every album you had purchased in FLAC?  Was this done via Murfie streaming?

Thank you