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Contributor I
March 21, 2019

SONOS SOFTWARE

  • March 21, 2019
  • 32 replies
  • 2075 views
Garbage
Garbage
Garbage
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    32 replies

    Edward R
    Retired Sonos Staff
    March 21, 2019
    Hi there. Welcome to the community. I assume that you are having an issue you would like some assistance with. Can you detail it for us? Thanks in advance.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
    Lyricist I
    June 30, 2019
    APP Interface is clunky and hard to navigate. Can't show lyrics like you can with every other streaming app. With your recent IPO, can't you use some of those billions of dollars raised to upgrade the software? It's shamefully poor. Love your hardware, but I'll do just about anything to avoid using your awful software interface.
    Smilja
    June 30, 2019
    APP Interface is clunky and hard to navigate. Can't show lyrics like you can with every other streaming app. With your recent IPO, can't you use some of those billions of dollars raised to upgrade the software? It's shamefully poor. Love your hardware, but I'll do just about anything to avoid using your awful software interface.

    Hard to navigate? You should acquaint yourself with the navigation bar and its sections.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Lyricist I
    November 26, 2019

    Very frustrated.  Please tell your friends on Facebook about Sonos problems.  I just want to watch TV.

    jgatie
    November 26, 2019

    Very frustrated.  Please tell your friends on Facebook about Sonos problems.  I just want to watch TV.

     

    Watching TV via the Playbar, Playbase, Beam or Amp doesn’t even require the app.

    BCM
    November 26, 2019

    But it requires a TV, which I’m sure he’s not happy with either.

    Lyricist I
    November 26, 2019

    I would like to hear it and not mess with my Sonos for 30 mins cause my speakers stopped working .

    melvimbe
    November 26, 2019

    I would like to hear it and not F$&@ with my Sonos for 30 mins cause my speakers stopped working .

     

    Perhaps if you gave some more details, someone here could offer some advice.  Have you talked with support at all?

    Danny
    Trending Lyricist I
    November 27, 2019

    @j_zasuly, I agree with @melvimbe. Right now, your really just throwing daggers at the product without detailing your issue. I have had Sonos since 2006. I can’t say I’ve loved everything that the company has done, (I want to talk to the guy who decided not only was it a good idea to stop making the hardware hand controller (SC 100 & 200), but to brick it also) and the price point isn’t for everyone, but I can say very readily I’m very happy with the product and overall, it’s functionality and ease of use is pretty exceptional. You can also see from the responses that its community is very active and willing to assist. 

    Trending Lyricist I
    November 27, 2019

    @vinnp other not having the lyrics, what other issues are you having with the software? You mentioned other streaming apps, to my knowledge (I have a few, btw and tested out tons more), there aren’t too many on the market that provides all the capabilities that Sonos provides and controls its own speakers. About the closest off the top of my head is Bose. However, even Bose doesn’t have the extensive feature set that Sonos has (Yeap, got a Bose system, too). Which is WAY more expensive than Sonos. Therefore, I wonder what upsets you about the app and to what platforms are you comparing it. Maybe, if you have some great suggestions or know of some features that are in other apps, we can suggest them to Sonos.

    Thoughts?