Spaces & Setups

bonjour Je dispose d’une sonos beam connecté à mon TV (par les connecteurs fibre) Je souhaite positionner à l’arrière 2 ONE SL Cela pour une solution home cinéma. Est ce possible avec la solution WIFI afin de ne pas avoir à tirer des câbles. Quels sont vos conseils Merci

I have an SD card that contains mostly 96khz/24 bit FLAC files. What would be the best way to access those files and be able to play them in HiDef? I only have SonosOne, SonosFive, and Roam units. 

I have a pair of sonos ones and want to figure out if I can get a sonos Move and have it paired with them. Saw someone already asked this and that the answer was no but I saw an article stating that you could so just want to see if there’s an update on this.

Another device interfering with HDMI connection. I just bought the Sonos Arc, connecting to my Samsung TV QN65Q70TAGCZB via HDMI ARC/CEC. When my cable box and sonos are connected via HDMI, no sound through Sonos ARC. I can only get sound when I disconnect everything else, to include cable. Everything hooked correctly, tv setup correct.  This happens every time the TV is turned off.Please help!

Hello, We are thinking about getting a few Sonos One Speakers for our office. I am not familiar with this system so I have a few questions to see if it will work how we want. If I buy 4 Sonos Ones, can they all be controlled separately? We would like to be able to all listen to the same thing but also change the music for each “zone” if we want.Can I have 4 different users control the Sonos app?

I have the old Play 1, 3 and 5. What would be a new equivalent to the 5? I also plan on expanding in the future. Thank you

My Roam got splashed by the pool now it doesn’t work. The glue holding the top is separated. Clearly not water resistant. Very dissatisfied that the speaker is not as advertised. I’ve owned it for less than a month.Others have similar issues?

I just recently purchased the Symphonisk speaker and there is no sound. I don’t even get sound during true play. I do have a light on the front that is white. The play button and volume buttons work just fine and I can control my play 1 if the speakers are paired from the Symphonisk. From all appearances it just seems that the speaker is broken. 

So my LG LED uses a Beam with Arc and a gen 3 Apple TV and with 2 Play 1s it shows Dolby Digital 5.1 as it should. When I watch the exact same content on my LG OLED with eArc surround and an Apple TV 4k (old version) I get the MC LPCM 7.1. Why the difference? I haven’t made any major setting changes on the led setup and it’s fine. 

why i cant order this ?

Hey,  I may gave completely missed all info on this but hey! I have just received my PS5 and am pumped to use it with my Sonos Surround Sound Set Up. Arc, 2 x Play 1 & Sub.. My question is how I connect all of this with my TV, while still enabling 120Hz Refresh and Dolby? My TV only has one EARC HDMI which is the only one I assume I can use with the PS5 to allow 120HZ refresh rate? Sine the ARC only has 1 HDMI slot I will then miss out on EARC on the Sonos? What am I missing? I have read about pass through also but am completely baffled!  Cheers, Sean

I dont want sonos radio.  I already have a subscription service and don’t need another one.  Or the sonos radio ads.  How do I get the icon off my “Browse” list? I’ve tried all the suggestions I’ve found so far, including hitting the icon and then selecting a “remove” button (there isn’t one) and going to the online site and opting out there (no option).I know some will say that it shouldn’t bug me or that it’s just a part of the app, but I reject both of those ideas.

Can I play the songs loaded on my iphone 6 ios 12.5 on my Sonos speakers?

Hello,I’ve recently received my Arc bar. However I am struggling to use Dolby Atmos. I have got LG BX 65 OLED and my arc is connected via eARC HDMI. In addition I use Netflix premium subscription.I was playing with all possible TV options but it always shows Dolby Digital Plus 5.1, never Dolby Atmos. What am I doing wrong? How can i enable dolby atmos to see that in my Sonos App.    

Hi Got my Roam today and liking it a lot. I’ve had it charging on a wireless charger for 12+ hours and it is showing as fully charged. Was a bit concerned to find it is fairly warm this evening despite not being used for 4-5 hours. This suggests the battery is being charged even though it is at 100% which won’t do it any good.  Or is this normal for speakers that are powered up but inactive?  thanks. 

can i use the sonos radio app on sonos roam by bluethoot?

I have a stereo pair setup of Sonos 5s. Using the S1 obviously. When I play apple lossless files I've ripped through itunes some stutter. When played on S2 capable (Beam, etc.) They do not stutter. I have tried separating the pair and it still happens. Any thoughts??

Hi allwondering if anyone had experienced this and managed to find a good fix. I am still happy with my Sonos Playbar so really want to restore it to its former glory.Around 1 year after purchase, I noticed that any bass coming from the Playbar did so with a flapping-like noise. Complete bass distortion. Tried everything possible (restores, resets, etc) before finally taking the plunge and opening the unit. Yesterday, after putting up with this for a couple years, and before discarding the Playbar in favour of a new soundbar, I decided to open the unit and peep inside….To my surprise, i found that 5 of the 6 mid-woofers had their foam/rubber speaker rings torn, meaning the speaker cone was no longer attached to the outer ring.  This explains the distortion and ‘flapping’ sound!!I’ve ordered some 3” replacement foam rings on eBay, and shall attempt to replace these myself, but my question is, what could have caused this?  I’ve always been extremely careful with my Playbar, keeping bass

I want to use the Sonos Roam on a sailing boat.Just in case it falls over board - does float?

I have several S1-era pieces that work just fine. Slowly building my S2 next gen ‘family’. I’ve got both   S1/S2 apps working just fine on my iPhone. Want to add S2 app to my iPad (which has the S1 app currently installed and working perfectly). In order to add S2 app (to iPad), my understanding is I have to remove the S1 devices and then reset the app → that allows me to add S2 app and S2 devices to iPad → then I go back and re-add S1 era devices.1) Is all this correct or am I wildly misguided? 2) Will this process completely wreck my happily co-existing iPhone S1/S2 marriage?Any help/guidance would be most appreciated.

Issue w/ Sonos App, I continue to have issues with the new app on my iphone. Cannot open app as it freezes and shuts off after 15 seconds. It worked for a few days and then stopped. I am trying to upgrade my Sonos system with a new ARC so I need this to start working first. Have tried everything but nothing working at all. Please advise. Thanks

Hi, we've setup Sonos Arc, Sub and in-ceiling speakers (as surrounds) for our great room TV and Google Chromecast. Cannot seem to be able to get the Chromecast remote working with Sonos Arc. Have already gone through the setup and even factor reset Chromecast twice. Any help would be greatly appreciated. 

I have a Samsung HW-Q900T soundbar connected to my Samsung TV which I am very happy with. I would like to add this Samsung soundbar to the rest of my Sonos system. Can I connect a Sonos Port or Amp to the Samsung soundbar without adding any additional Sonos speakers. The new Sonos Pot has a digital out but it is a round female connector like an RCA plug, it does not look like a conventional digital optical plug. On the other hand my soundbar has a digital audiooptical in and HDMI in connections.

Hello! Non-techy Dinosaur here; I have a Sonos system that I play Pandora in the living room/great-room area. I also have a desktop pc in a back bedroom, no Sonos speakers there but obviously with  pc speakers. Is it possible to get the Sonos/Pandora to play in the bedroom thru the Internet at the same time? I went to my Sonos & Pandora accounts, but did not see any way to sync them up. Please let me know if it’s possible, Thanks! Steve

My music library consists of several thousand recordings managed through iTunes (though I’ve just discovered iTunes has been replaced by Music).  I have configured iTunes/Music to load and access files from an external hard drive attached to a MacMini running macOS Catalina 10.17.5.This MacMini runs S1, and I have several Sonos components on S1 in my home.  I have used the MacMini’s S1 Controller’s Music Library Settings to assign the correct directory with my music files on the external drive.  This had worked for many years, but at some time in the recent past the Music Library listings disappeared. After putting off dealing with this issue for a while, I bit the bullet this weekend and began troubleshooting.  Progress so far:I downloaded and installed the latest version of S1 Controller for Mac (11.2.9) I have configured S1 to access the music files on the external drive several times I have run the indexing several times I have explored various permissions configurations on the Mac