Spaces & Setups

I am using eARC via my Apple TV to play audio from my TV ( LG C1) to my HomePod. That seems to be working fine except that it doesn’t seem to recognize the Symfonisk stereo pair that I also have connected to the Apple TV. Is there a way to play audio to both my HomePod and Symfonisk speakers using eARC, or is playing audio to both the stereo pair and HomePod only limited to AirPlay?  From what I understand, I can’t play audio from my TV to the Symfonisk speakers without another speaker. I believe I read that I can play audio from my TV to the Symfonisk speakers with a Roam using Bluetooth. Would that be the only way to get the Symfonisk speakers to work with the TV outside of a sound bar? (A sound bar would make my life much easier, but I don’t have the space for it.)

If I buy this new subscription being offered can I play it on my IPhone when I am away from my house and no wifi?

So I am running Apple TV 4K into this:https://www.lg.com/us/home-video/lg-hu810pw-4k-laser-projectorjust arrived and it is LEGIT… not amazing in bright room but WOW and so many features. and wanting to run 4.1 with this setup:Sonance in-wall (front) Sonance in-ceiling (rear) Sonos Sub I have the Sonance installed and am waiting on my Amps to ship (October). My understanding from reading the forums here is that I will run one HDMI eARC cable (Zeskit Maya 8K 48Gbps Certified Ultra High Speed HDMI Cable 1.5ft, 4K120 8K60 144Hz eARC HDR HDCP 2.2 2.3 Compatible with Dolby Vision Apple TV 4K Roku Sony LG Samsung Xbox Series X RTX 3080 PS4 PS5 https://smile.amazon.com/dp/B08TRGKKR3/ref=cm_sw_r_cp_api_glt_fabc_GR8XJM0ZXQK8D836QWFK?psc=1) from projector eARC out to Amp for front speakers, then set up other amp + Sub in some sort of “surround group”? Think will it work?

I’ve really liked the size and sound of the Roam, but there’s been a few problems with the battery. The first is that the Roam keeps turning itself on, even while sleeping or turned off - but this is being addressed in another thread. The second issue is that even while plugged in (not Q pad, but USB), the Roam battery drains while in use. I’ve a Move that doesn’t do this. The Roam *does* charge while not in use while plugged in (unless it wakes up from Off, then it drains), so there’s not a connection problem. At the very least, it should continue to charge AND be able to play music. I’m forced to use it plugged in while outside because it never has more than a 35% charge due to the draining issue while shut off.Please tell me there’s a software/firmware update in the works to fix this. It’s pretty frustrating to have bought an expensive device and not be able to use it as advertised.

 I currently have a Connect (Gen 2) connecting a pair of 25-year old Bose ceiling speakers. The Bose subwoofer is broken. Can I just buy a Sonos subwoofer and be good to go?  If not, and I buy Sonos ceiling speakers, can I use my Connect (Gen 2) or do I need to upgrade that to an Amp? 

I have an Arc connected to my Vizio TV via HDMI/ARC.  All works fine.  Then I added an Amp connected to a pair of wired speakers.  No audio comes out the wired speakers when watching video.  I tried a 5.1 surround sound test video to confirm this.  If I touch volume control on the Amp a chime sound comes out of the wired speakers so I believe that part is working.  Everything has white status lights.  Any tips? 

Hi, I have an arc and 2 One SLs (a surround setup), can I add a connect amp and 3rd party active sub to get 5.1.2, for both Music and TV (TV connected to ARC)?Thanks

I have had surround sound set up and working in conjunction with my Arc and Sub for 10 months. Over the last few days it has stopped working. My app is up to date, all my equipment is up to date. I have reset and rebooted both Sonos 1 speakers. I have rebooted my wifi (nothing else has a problem with wifi). I get two messages, depending on where I am in the rebooting process:There was a problem adding your surrounds. Check the network connection and make sure your products are powered on (done)Your left surround is unavailable. You can add a new surround or remove the existing one (have tried both).The Arc, and both Sonos 1 speakers all work independently of each other, just not as a surround.Please help! 

I need help. My beam connected to Samsung TV using either ARC or optical adapter started making humming noise that increases in intensity as the volume is increased. I submitted a diagnostic report 183645054. Please help.

I changed my wifi password and was able to update 4 of 5 of my devices in the app. When I go to add the final speaker, it claims the app is out of date and will not let me progress. When I go to the app in Playstore it says it is up to date.  I am on version 13.2 Sonos OS S2 I have factory reset the speaker, I have uninstalled and reinstalled the app on both my phone and tablet. I have also restarted my phone and tablet.I found a similar issue from a post two years ago. Tried everything on that list and was unable to resolve this issue. 

Hi i have a living room area of 9x4 mts = 36 m2 Do I need 2 in ceiling speakers or 4? what is the area coverage of one set (2) speakers?  thanks  

Hello dear support I read lots of comments about beeing abke to make move souroundsound avble. I understand when unbonding and bondong it takes lots of tome and configuration. However i've seen this is wanted by a big part of the community so my question, is this matter on the timeline from sonos to develop?Apprechiate the answer thanks and have a good dayKind regardsRyan B

I have several different groups set up on my Sonos system (multiple Sonos Ones).   In the Sonos App, I would like to be able to select which group to play and/or to switch between groups (e.g. sometimes I want to play music in the living room, but nowhere else.   In short, I’m simply trying to figure out how to play music in different rooms at different times thru the Sonos App.  I assumed I could just switch the group that was playing, but I cannot make that work.)   Can someone tell me how?Thanks

Will a gen 2 sub work with Sonos Arc ?

I’m wanting to up Grade to the Sonos ARC from a JBL 3.1 Sound bar. I really like the JBL 10” powered wireless Sub. Its Fills the room so well and nothing is wrong with it. Will this Wireless Sub be able to connect to the Sonos ARC?I have heard the Sonos Subs and they sound very nice but i see no reason to spend the extra money when i already have a sub that works well in this room.  

The house set up i’m moving into allows me to see my  75 inch t.v in the living room 22 feet away in my bed(while the doors are open)I’m hoping to get an arc and a beam, Have the arc connected to the t.v, and then use the beam through wifi so I can still have more immersive sound in my bedroom while watching tv, Plus also have speakers in different rooms for music. Is it possible to do this? Can you turn the Arc volume down, have the beam in the same room(in the app) and then turn the beam up to have more efficient and quieter sound in the bedroom while watching a movie, youtube, tv and gaming. 

Hello everyone!  For my TV setup, I’m planning on installing 2 in wall Sonos speakers, a Sonos amp, and a Sonos sub. Do do you think this is sufficient audio quality for watching TV and movies, or should I consider adding 2 sonos ceiling speakers to the mix?   If I do add the ceiling speakers, would I still be able to use the sub? I read somewhere that the sub doesn’t work when doing surround sound with 4 speaks. thanks for your thoughts! 

I plugged my CD player directly to Sonos 5 However, you can barely hear.Sonos customer support said I could connect direct Sonos 5 but that doesnt workDo I need a preamp?Has anyone been successful connecting to Sonos 5?My cd player could be badThank YouJack 

Hello! I recently purchased a set that included Arc, Sub (Gen 3), One SL (Pair), but I’m now realizing that I will not be able to use all the components together due to the layout of the room and placement of the TV. As we figure out what to do, I’m hoping that a Sonos savant on here could answer the following:can I use the Arc as the rear speaker (behind where we sit while watching TV) and the pair of Ones as the front speakers (next to the tv) I have the option of hanging the Arc above the TV but it will be a few inches from the ceiling. I’ve read this is a bad idea. True? If I decide to not use the Arc, is it possible to just pair the Ones with the sub?Thanks for your thoughts!

I have an arc, with a sub bonded. Works fine via WiFi.  I added an Amp, also on WiFi and tried to bond it as surrounds to the arc via WiFi. It would not work after many attempts to bind as surrounds.The amp is less than 8 feet away from the arc.  (Note that I had two OneSL used as surrounds via WiFi with the arc and it worked fine  but I need to use the in ceiling speakers  )Then I  wired the amp, not the arc. I was able to get it to bond, with a warning that the arc should also be wired, but I ignored it and it successfully bonded. However there seemed to be little to no sound coming from the amp speakers. (This might be a bug I imagine - or the warning is really an error outright that should stop the binding. )So I then wired the arc and the sub too, then rebonded the amp as a surround. Now all is working , but everything is wired ( I disabled WiFi on amp, sub and arc  after it all worked wired to try to avoid stp problems in my network which is Ubiquiti ). I would really prefer not

Hi there, I have a Sonos Beam connected to my TV and a Move. When streaming music via the sonos app or via Spotify, all works fine. I can pair the two speakers and play music with great quality. However I have an issue when the Beam streams audio from the TV input (HDMI) to the Move. So if I am playing music on my TV (i.e. YouTube), and then group the Move and Beam together, the audio is perfect on the Beam, but it breaks up regularly (every 2-3 seconds) on the Move. I have tried resetting both but still get the issue. And it happens across the various sources on the TV. Any ideas? Thanks for your help. 

Although pCloud storage can be accessed via an SMB connection to a local machine that has pCloud support installed, it would be useful to remove the necessity of having that extra machine. Would pCloud people have to provide such a piece? If so, would this automatically allow content to be scanned and available as part of the Music Library? I presume so, but just checking.

Any updates on bringing back the dates field to Stitcher podcasts? Removing the date field has made listening to podcasts un-usable to me. I’m really hoping this gets resolved. The date field was incredibly useful. 

i have a sonos beam. want to add two speakers for left and right stereo. what speakers to use and how do they connect to the beam??

So.. I have a turntable that I’d like to add to my Sonos system so I can listen to vinyl throughout the house. I have a  pre amp too which could be used if necessary. What Sonos bit of kit do I now need please? Port? Amp? Many thanks in advance ajlj