Spaces & Setups

Solution:Sonos needs Handshake. Check HDMI kabels. Give extra pushPull all power from sonos Arc and TVWait 1 minutePut in TV PowerplugPut in Arc PowerplugStart TVARC Will start by itself. Start Sonos appShould give TV and HDMISucces

I am just now seeing that so many other SONOS users are having the same issue as we are, Amazon Music Stations have just stopped working with some random error. Has anyone had any update from SONOS on this?  

I have tried numerous methods to play ABC radio using SVC on my new play speaker.  I seem to have failed at every turn.  Sonos Radio will not play them, RadioApp will play them but not through SVC only using the app, same for TuneIn.  I would prefer not to use Alexa or google, but it may be the only way. Has anyone overcome this issue?

After months of researching a smart speaker system that sounds good, pulled the trigger on Sonos Era 100, only to find myself facing the issues that have been plaguing this community for several years now - Voice assistant is WAY TOO LOUD responding during music.This is what happens when I use the voice assistant -Me: Hey Sonos, what is the weather?Sonos: **Responds in the right volume I expect**Me: Play a songSonos: **Acknowledges with the right volume. Starts playing a song at the right volume**Me: Play a different song songSonos: **Acknowledges with VERY LOUD assistant volume**Tried various different options including reducing the volume when assistant is speaking (which obviously doesn’t work btw) before reaching out to customer care.Issue with customer care or the product team is that they know that this issue exists and do nothing to fix it (like forums from 3 years ago and no fixes, seriously?). Customer care even fought back with me saying that this is not even considered an is

It’s been over a year and app still has the same small view of material playing. The app is designed for an iPad, but it got a view that seems like it was designed for an iPhone. Why?  It used to be a large screen format, but that changed over a year ago now we have this itty bitty screen. Seems it’s still small so that’s why I went and downloaded SonosPad, much better. Large screen, plenty of screen to see everything at once. Sonos should look at that application, as it’s what Sonos should have done. 

Hello everyone,I have a Sonos Beam (1st generation) and a Sonos Sub, grouped under the name “Living Room” and connected to my network via an RJ45 cable. I’ve been using this system with an Apple TV for years to watch TV. I also bought this system to listen to music at home, particularly via Apple Music, but AirPlay has never worked. I have to use the Music app on the Apple TV, which means turning on the TV, or use the Sonos app on my iPhone or iPad.I’d really like to find a solution so I can finally listen to music easily via AirPlay.Thanks!

I've owned a Sonos Amp for a few years - hooked up to a turntable and via eARC for surround, running passive L/R speakers, 3rd party sub, and One SLs as surrounds. I would love to be able to complete the set up with a centre speaker, and since its not possible to connect a passive, I feel like the ability to add a sonos speaker (Ray, Beam, Era etc.) as a dedicated centre channel would be incredible. Unfortunately it seems this isn't possible currently (?), so I like to make a feature request to be able to pair an additional sonos speaker to a Sonos Amp as a dedicated centre channel (I would picture this being similar to set up as setting up surrounds with the Amp).Thanks!

Did a search but everything that came up related to using Airplay. Just interested in seeing if SONOS has or intends on developing a SONOS app like on my iPhone, iPad etc. for the Apple TV? It would be awesome to have that! 

I‘m thinking of getting 6 ceiling speakers in my open living/dining/kitchen rooms (total 60m2). However, I‘m not sure how to place them. We have no TV in the living room and generally my wife wants background music. However, I guess a stereo setup if possible would still sound more lively. Please find the layout below and excited to hear your input. my idea so far:- 2 speakers left/right of the sofa, to have nice stereo listening sound in living room- 2 speakers continuing left/right of the dining table (left matching left of living room zone)- 1 speaker (having stereo) in the kitchen (also possible to place 2, but such a small space)or should I put 4 speakers in living room?Many thanks  

Hi everyone,I’d like to raise (again) a feature request that has come up in several threads already, because it significantly affects the listening experience for people using Sonos home theater systems as their primary music system.My setup is an Arc Ultra with Sub and Era 300 surrounds. For movies and Atmos content, the system is excellent. However, the experience when listening to stereo sources over HDMI (YouTube, Spotify via PlayStation, TV apps, etc.) is honestly extremely disappointing.When the system receives Stereo PCM 2.0, only the soundbar plays while the rear speakers remain silent. Sonos currently does not provide an option to duplicate or upmix stereo channels to the surrounds for TV sources.This means that a multi-speaker system that costs several thousand dollars ends up behaving like a single soundbar for a huge amount of everyday content.What makes this especially frustrating is that Sonos already supports something very similar for music played inside the Sonos ecosy

Honest not sure if this is a Sonos issue or Google issue or both.  After adding Sonos with Voice Match for my account, my partner goes into add Voice Match but it says there are no devices available. She can see the speakers in our Home but they are not appearing as eligible for voice match. She does however see a bunch of old versions of these speakers. does she need to add Sonos speakers herself as works with Google? Do I need to somehow share the speakers as available for voice match? 

There are old articles on here about the Roam having issues with the wireless charger and not maintaining charge. My Roam 2 is only a few months old and I assumed buying the charging bundle was the way to go.After all these years, why on EARTH have they not figured out the wireless charging bug that even Google search says is a known bug?!There should never be a situation where the speaker could sit on the wireless charging base and end up in a state where it will die and be inoperable until you physically plug in a USBC cable. It's wild this is allowed to still be an issue. 

Is it possible to install a Beam 2 soundbar at my mother-in-laws home, and still be able to control it with my Sonos app that I use at my residence for my Sonos products? (Of course I would need to be at her home with her own WiFi).In other words, Is there a way to do this with my current Sonos app that I use at my home for my products, so I may go to her residence to and control her Sonos devices, too while I’m there?Thank you.

We have multiple Port players deployed throughout our building, and some of them are connected using point‑to‑point wireless links.When we contacted support about scheduling music, we were advised to use the alarm feature and were shown how to configure it. We understand this is currently a workaround and not true scheduling. While it’s not ideal—especially for commercial environments—it does generally work.However, we recently ran into a serious issue.One of our point‑to‑point links went down, and during the scheduled time, half of the building began beeping nonstop. This caused a major disruption and understandably upset many users throughout the building.In an alarm scenario, this behavior makes sense—if there’s no internet, the alarm should still sound to wake someone up. But in a music scheduling context, this becomes a real problem. Instead of a silent failure, it creates noise in public and shared spaces, which is unacceptable in a commercial environment and negatively impacts g

My Sonos Beam is connected into the HDMI ARC port of my Samsung Frame TV.The remote has been working just fine for the first few months a I’ve had the TV. I am using the standard Samsung Smart Control remote that comes with the TV.As of about a week ago (4/14/2026) the volume on the TV has stopped working when I click the  “volume up/down button on the remote.The remote otherwise works fine, but the volume/mute features are not working anymore. Someone please help.

Hi there! I am looking for easy to set up  speakers with easy streaming for a Yoga/Pilates Studio - with good and well balanced sound across the room. Ideally, the sound quality should be the same in the whole room and not sound “cheap”. The soundsytem doesnt have to be too loud, except maybe in the “power pilates” class i turn it up a little more, but still not like a “party” atmosphere, the instructors should still be heard over the music :)The room is ~45-50m2  (5,50 x 9m).  Height is around  2,70-2,80mOne of the longer side walls is glass. Should I go for 1 Era 300 or 2 Era 100s?(Or 2 Era 300s? But little out of budget tbh) And which placement would be ideal for the Era 300 vs 2 Era 100s?Thanks in advance, i dont know much about speaker system so anything helps at this point.  

Suggestions for Sonos home theater system for 13' x13' room with 65 in tv

We have a non Sonos A/V amplifier that connects in line to two rear ceiling speakers, a subwoofer and a ceiling central speaker. I want to add two wireless Sonos speakers to the frontal side of the room . I purchased a Sonos port. What would be the best option for Sonos speakers for music and theater room?

I cannot get voice control to play any of my Sonos playlists. It just starts playing something random from other services. This Sonos article states that playing Sonos playlists is supported in voice control.But not working for me. Any suggestions?

Hello- The home I purchased has a Sonos Playbase and ceiling speakers. I need to disconnect prior owners log in to takeover. How?

I purchased a house with an existing Sonos Amp & speaker system.  There is new wifi service in the house.  How do I connect to the system and start to use it on new wifi?

My Playbase is cycling through all the light colours but is working Ok.

Hi , I have just purchased 2 era 300 speakers and I have a play bar what is the best soundbar I should upgrade to get the best sound for mainly listening to music . thank you . 

There is a service notice about this posted now by Sonos now under Support, and it has been discussed in the “Update on the problems with Google automation routines” thread, but it deserves its own topic.A couple of days ago Sonos speakers using Google Assistant stopped responding to any media playback commands from Google, including Play, Stop, Set volume etc., although basic Google Assistant commands like “Time?” and “Weather?” were still working. Only Google was affected - Alexa, Home Assistant and other services could still perform those functions through the Sonos api. So either Google has their own api, or Google was being specifically blocked.Sonos suggests removing and re-adding Google Assistant from the speakers as the solution, but if you expect that to be less than straightforward, you’re not wrong. My Sonos app on Android successfully removed Google Assistant, but as others have been reporting for 5 months now, it could not re-add Google Assistant, getting stuck in a “No Co

I am using a stereo pair of Era 100 speakers and wanted to ask if Sonos would consider enabling native Chromecast and Gemini support on its speakers.Native Chromecast support would allow users to cast audio directly from any app that supports casting, without relying on individual app integrations or the Sonos app to initiate playback. This aligns closely with how many users already consume music, podcasts, radio, and streaming content across Android and Google TV ecosystems.Gemini integration would further position Sonos speakers as everyday smart speakers, extending their role beyond music to voice assistance and home interactions. This would increase long-term reliance on Sonos hardware rather than limiting usage primarily to music playback.From a practical and adoption point of view, this could: Lower the learning curve for new users Improve interoperability in mixed Android, Google TV, and Sonos households Remove a common purchase hesitation where casting is expected as a base