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Now Available, the New Sonos App

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530 replies

Ryan S
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  • Author
  • Retired Sonos Staff
  • 12372 replies
  • October 4, 2017
L. Vis wrote:
Just upgraded my Sonos app on Android to 8.0. It asks me to set up a Sonos account, but I already have one. There seems to be no way to sign in if you have an existing account. What now?

You can definitely sign in, but I wonder where you are in the app. Is it showing your system currently? You might just need to close it and re-open. Also, you might need to change the email you're registered to, in case the system was set up by someone else. We're happy to help if you want to give us a call on our support line.

ehemmer wrote:
On Android tablet the Music Library missing now from the browse tab. the My Sonos tab only shows Sonos Playlists, nothing else. PC version of app works fine. Phone version of app works fine.

Can you uninstall the Sonos app from that device and install it again? That should bring the tab back.

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  • Prodigy I
  • 369 replies
  • October 4, 2017
JerSeattle wrote:
page3 wrote:
App seems an improvement on the last, but will burn my eyes out when listening in the dark / subdued light. Please can we have a dark mode back?


It would be cool if you could set dark mode during certain hours (evenings) to not blind the user.

I would like that as well. I've always preferred darker themes.

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  • Contributor I
  • 6 replies
  • October 5, 2017
Would love to see some Podcast integration. You cannot even add Podcasts to your Favorites - is this in the works?

Great job on the new app and integrating Alexa!

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  • Contributor I
  • 1 reply
  • October 5, 2017
I use the app on iPhone and so far it appears to work as well as I’ve always expected it to. That being said I was greatly disappointed to see the change from a dark background to bright white.

Please please give us the ability to switch the background back to a dark colour. Thanks.

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  • Contributor I
  • 9 replies
  • October 5, 2017
When will this be available in the Canadian app store? I understand the Echo isnt officially available in Canada but I have been using it for over a year with no issues in Canada... hoping the Alexa integration via the Sonos app can work as well as each time I click "update now" it sends me to the website then the app store and it isn't showing the new sonos update.

Cazualchatter
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Good work Sonos. With a standard mobile layout it's much more intuitive and while it takes a while to get used to from the earlier version, once familiar, it's a breeze.


Love that you guys have made an Explicit filter. We usually use Apple music and would like to skip explicit songs at home especially with our kids listening in....

Just checked the Android version on my Phoenix and its the same Extreme large icons showing only 2 radio stations at a time on the screen. Any way to install the old interface again?

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  • Chromatic Producer I
  • 41 replies
  • October 5, 2017
What a mess!

Poor design, unstructured flattened navigation, more clicks than before to do the same, looks quite unsophisticated and immature.

Classic case of "if it ain't broke, don't fix it"

  • Lyricist I
  • 2 replies
  • October 5, 2017
Please let us choose more then one speaker in alarms, in the day I want the music on all my speakers, but in the morning I don't want to wake up my wife and son and I only can use the speaker for the bathroom and kitchen because of this. Like its now implemented we always have to ungroup, regroup speakers in the evening so that we not wake up the other family members in the morning 😞 I'm using Sonos for years now and every time when there is a new app I hope that this will be fixed, but in my humble opinion the new features are almost never requested and this in my eyes a really big bug stays for years, if you browse to the forum you also will see that I'm really not the only one who complains about this, please can you update us why this is still not possible? thanks!

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  • Enthusiast I
  • 73 replies
  • October 5, 2017
tauntobr wrote:
I use the app on iPhone and so far it appears to work as well as I’ve always expected it to. That being said I was greatly disappointed to see the change from a dark background to bright white.

Please please give us the ability to switch the background back to a dark colour. Thanks.


Please add a dark mode option. The white reminds me of listening to music in a bright drugstore instead of the preferred, dim lounge that a dark theme mimics.

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  • Trending Lyricist I
  • 17 replies
  • October 5, 2017
This isn’t to do with the iPhone app but the firmware update. It’s completely ruined the streaming/wireless performance. Speakers dropping out constantly, I t’s terrible. Anybody else have the same issue?

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  • Avid Contributor I
  • 28 replies
  • October 5, 2017
When will You do some much needed work on the Windows PC controller?

testcard
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  • Prodigy I
  • 238 replies
  • October 5, 2017
I’d support a reduction in size of the icons in My Sonos, particularly the radio stations.

  • 12 replies
  • October 5, 2017
Agreed. There's way too much empty white space.

Chopdog
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  • Renowned Enthusiast I
  • 73 replies
  • October 5, 2017
I'm assuming there are some urgent meetings going on in Sonos right now - along the lines of 'well, we thought it would be better but really screwed up!'. A bit like after the new Skype was released and suddenly only got 1 star reviews on iTunes!!! It was a very similar screw up of simple functionality becoming stupidly complex - and white!!!

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  • Contributor I
  • 5 replies
  • October 5, 2017
Joining the #WhiteMustDie campaign. Bring back dark/black ui!

  • Lyricist I
  • 1 reply
  • October 5, 2017
Great update! Alexa integration works fine for me - no issues so far. Agree with some of the comments above - too much bright white (can use the option to select a dark skin mode), radio station icon sizes are a tad too big.

Icons inside the app on the 'More' tab look pixelated - see attached screenshot. This is from an iPhone 6s. These icons look just fine on the iPad.

Ken_Griffiths
DigiListen wrote:
Great update! Alexa integration works fine for me - no issues so far. Agree with some of the comments above - too much bright white (can use the option to select a dark skin mode), radio station icon sizes are a tad too big.

Icons inside the app on the 'More' tab look pixelated - see attached screenshot. This is from an iPhone 6s. These icons look just fine on the iPad.


DigiListen,
Yes I agree and also my Alexa integration is working really well here too... all this added functionality and at no additional cost... what is there to complain about?

It’s really nice to see a company that continues to support its 'legacy' hardware and ALL its past and present customers and offer us all these new voice control features fir our home, instead of abandoning us and forcing everyone to upgrade to new hardware just for the sake of making further profit... 'good on ya Sonos'. I for one, appreciate this new FREE upgrade... I really love voice controlling my audio system.

For those who just love to complain here, in the words of Shakespeare ...”Methinks thou dost protest too much”.

testcard
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  • Prodigy I
  • 238 replies
  • October 5, 2017
If you’re going to quote the Bard, at least get the quotation right.
“The lady doth protest too much, methinks.”
Hamlet, Act III, scene II.

  • 1429 replies
  • October 5, 2017
President wrote:
When will You do some much needed work on the Windows PC controller?

Hopefully, never - it's the only one that's still halfway decent...

  • 1429 replies
  • October 5, 2017
Ken_Griffiths wrote:
Yes I agree and also my Alexa integration is working really well here too... all this added functionality and at no additional cost... what is there to complain about?


The UI, by the sound of it...

Ken_Griffiths wrote:
I really love voice controlling my audio system.


That's great - for you.... For those of us who couldn't care less about voice control, it's just another messing about with an increasingly poor UI...

BCM
  • 1963 replies
  • October 5, 2017
I don't care about voice control and I dig the new interface. Could it be darker? I dunno... I don't care about stuff like that. I like the functionality much better than what it was (once I figured it out).

jgatie
  • 27783 replies
  • October 5, 2017
As someone who has been agnostic to downright virulent about UI changes before (the queue changes), I like the new changes. Aside from muscle memory stuff that will eventually go away, I find the flow to be better. Not a huge fan of the whiteout look, but overall, it is better than before.

Steve P
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  • Contributor I
  • 1 reply
  • October 5, 2017
Absolutely hate the new app. How do I go back to the old one it was much more intuitive

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