Owners café

I have two Play:1 speakers connected to my iPad. My iPad asked me to update my system so I have, however now only 1 speaker works? When I plug in the speaker that doesn't work on it's own I get a message that says "The software on this device is outdated. To keep the music playing, update the operating system or use a different device from Sonos". But gives me no option to update? I think one speaker updated but the other didn't. Both speakers are identical, bought at the same time. Is someone able to help? Thanks!

I have created many playlists in the music library. But I cannot change song order within a playlist. When I click a song and try to move it, it just moves back. Any ideas?

Enjoy https://www.currys.co.uk/gbuk/search-keywords/xx_xx_xx_10025_xx/-audio_promo-/xx_xx_xx_xx_0-3-criteria.html Amazon black play1 same £134 price.

Hope you are safe, Sonos employees!

Can someone recommend a Disco Ball light under $20? We want to make a little party recently and have no idea, So which is better to choose?

to listen to xm radio on sonos playbar does the xm radio have to be plugged into the playbar?

While Jazz continues to rule my listening hours, I recently chanced upon Different Shades of Blue by Joe Bonamassa. I liked that so much as a change from Jazz, that I looked up more of his work. Which I liked so well, that I delved deeper, all the way to Robert Johnson and Big Mama Thornton - as of now. Great music, perhaps more toe tapping and dance music than Jazz often is - other than Dixieland Jazz of course. That said my first list of great albums other than some by Bonamassa, and surprisingly well recorded in many cases given their age. 1. BB King: Live at the Regal 2. Blues to the Bone: Etta James 3. His Best: Howlin Wolf 4. Somebody loan me a dime: Fenton Robinson 5. Sassy Mama: Big Mama Thornton Just the beginning of a long voyage of new discoveries. And all sound brilliant on well set up 1 pair + Sub.

I noticed that Vodafone are currently offering free gifts when you sign up to their home broadband. https://www.vodafone.co.uk/broadband/index.htm As I rarely use my Virgin Tivo box anymore due to the availabilty of programmes on BBC iPlayer, ITV Hub etc and by switching to Freeview for live terrestial TV viewing I can quite happily do without it. So I've decided to take the plunge and signed up for Vodafone 76mb unlimited broadband, I've heard mixed reviews about their service, but to be honest virtually all the ISP's get mixed reviews on the comparison sites. Hopefully I won't regret leaving Virgin, as to be fair their service has been excellent, but I can get slightly faster download and much faster upload speeds compared to Virgin, and will save approx £200 per year. ( The virgin retentions team really couldn't save me much money, maybe I'd have got a better deal as a new customer! ) I've still got my Virgin package, and if the Vodafone service is poor in the firs

I believe that Sonos will be introducing their own voice assistant accompanying gadget that will permit them to work with the other assistants like Alexa, Google, Cortana, Siri et. al. Saw this in the Privacy Statement Voice control works by your voice enabled Sonos Product “listening” for a specific wake word. Please note that not all Sonos Products are voice enabled. ...and this... Sonos does not retain a copy of your voice recording. Concurrent with the voice recording, your Product will collect data (for example, decibel level at each frequency) about the ambient noise in the room. It is not possible to extract any speech from this type of data. We collect this data to help us improve our speech recognition technology. For example, if you are trying to state a voice command while music is playing, Sonos may improve the technology by lowering the music so that your voice command can be properly understood. Its not about integrating Alexa with the Echo .. something more!

Hello everybody! I just got myself my second play 5 and I'm really loving the sound besides the music. I was wondering if any of you can recommend albums or songs on any style of music that really stand out on recording and sound. Thanks!

My nonprofit agency just lost over $4000.00 worth of Sonos equipment in emergency flash flooding about 3 weeks ago. Quite frankly, this has forced into a state of devatation, in more ways than one, and because my clients are almost all hearing impaired, this "Sonos loss" creates an emergency communication problem. So hopefully a member of management or a Sonos expert will read this and guide me promptly in the right direction, as i would be most appreciative. I am willing to email me legal IRS papers to a regular email to prove my legitimacy and discuss this much more in detail. Thank you. Erik, CEO, Design 55 Group

- Hey Siri, can I have a HomePod today? - Hey Siri, can I get a HomePod subwoofer? - Hey Siri, can I get a HomePod 5.1 system? - Hey Siri, does HomePod sound as good as a SONOS PLAY:5? - Hey Siri, do you have an Ethernet port? (Or do I need something from Apple Dongle Universe?) - Hey Siri, can I use Alexa, Google Home or Cortana? - Hey Siri, play a track from Spotify - Hey Siri, play a track from Deezer - Hey Siri, play a track from Tidal - Hey Siri, play a track from Amazon Music - Hey Siri, OK, play a track from anywhere other than Apple Music - Hey Siri, play a track from one of my local music collections - Hey Siri, can I plug in my turntable? - Hey Siri, can you create your own dedicated WiFi network? - Hey Siri, is there an Android controller app.? - Hey Siri, … Siri says ‘No’. I love all my Apple gear, in which I have much more money invested than in Sonos. I’m sure HomePod will be very nice and will take sales away from Sonos and others. However, depending

This is a question for the Sonos owners and designers. Excellent concept, the products are splendid, but why are there no options for Sonos wireless headphones? There must be millions of customers waiting for this product. Listeners who want to be mobile around the house, office or workshop without having all the speakers on in all the rooms. Listeners in a quiet space, or in bed. The hard of hearing - sometimes we need the telly on louder than the everyone else or do not want to annoy the neighbours. Come on Sonos, what's the holdup :D Please let us all know if we can look forward to wireless Sonos Headphones. Kindest regards, Kevin.

Just read this article about the new UE speaker, I've listened to a couple of the UE speakers in shops and thought they sounded pretty good, and having a portable Alexa enabled portable speaker that sounds good is obviously fantastic, but as the article points out, it's pretty expensive for what is still a portable speaker. It certainly shows how Amazon are dominating the Voice control speaker market, by partnering with established Audio product companies and allowing them to add their Alexa functionality. They'll soon be Alexa enabled speakers to suit all requirements and budgets. https://www.theverge.com/circuitbreaker/2017/10/19/16499038/ultimate-ears-blast-megablast-alexa-bluetooth-speakers

Hello everyone... My name is Alan Graham and I'm a writer/Sonos enthusiast. I've started a blog over at http://worldofsonos.com so that I could get a Sonos user community going. I hope to see the site develop into a place where not only I, but many of you can share everything Sonos...from great ideas, problems solved, and even profiles of other solutions. So bookmark the site. Big news coming tomorrow...btw. Alan

Echo Plus seems like it dose so much more and is $50.00 cheaper,am I missing something?

Hi, im from chicago. I have many customers asking me about sonos. how I can become a sonos dealer and start selling this product to mu customers ?

There are rumours of an Amazon Echo 2 being released soon, It'll be a very interesting time with all of these new 'Smart Speakers' being launched. The Apple Homepod, the new Sonos speaker with built-in voice mics and the Echo 2 will all be competing to become the speaker of choice for those customers looking for a great sounding smart speaker. Pricing will be critical, as although there are millions of people who are prepared to pay a premium for Apple products, mainly to keep everything within the Apple ecosystem, I'd imagine Amazon will have to undercut them significantly and Sonos will probably be somewhere in the middle if they release a new Play 1 style speaker with built-in mics. The only issue that Sonos have is that they don't have their own voice control system, but will rely on Alexa, and Alexa already has a huge userbase, helped by Amazon using their affordable Echo dots as a trojan horse and 'converting' them to Alexa users before either Apple or Sonos have their o

Lately I've noticed more problems with Sonos. Maybe this isn't all on them, but if the problem comes from equipment that I bought from them then they own it, whether they like it or not. We've had our system I guess about 2 years now. When I first got the system I felt like the company had personality, there were people there -- not just bots. They didn't feel like just another tech company with products that aren't made to last. They didn't feel like they were only going to be around until someone up the food chain buys them. I felt good about our investment. Today, not so much. Sonos feels like a tech company I've put way too much faith in, that I'm now way too dependent on. I think they know that. Tech support is average at best. Today I was on hold for 20 minutes, then got dropped. I didn't bother calling back. I submitted a case, hopefully I'll get a reply. The fact that I'm writing this bothers me. I've been in tech since 1989 and I hate what's happened to the bu

I have seen many news articles that mention that the Sonos announcement is today but none of them mention a time. Is this something we can watch like Apple or Google events?

Interesting product, but as with all of these types of soundbar I'd really want to listen to it before making a decision. http://www.yarra3dx.com/

@ Sonos' Marketing Department - the Sonos blog is great (as are the more detailed articles in the 'Get Inspired' section), we want more 🙂 I'd like to urge Sonos to be more active with the blog posts - more frequency please. Everything that you're doing with the content is good, we just want more of it 😉 Thanks in advance!

Within the period and terms and condition for "the 15 year anniversary - 15% of discount", I bought the Sonos Play-Base and applied it to the discount cash back site. A day later I also bought the Sonos SUB, but it was not possible for me to apply another system to the same cash back discount site. Concerning the terms and conditions it should be possible to sign in 3 times a Sonos product per household within the cash back period. What is the solution Sonos offers to sign in another (2nd) product within this Sonos 15 year anniversary - 15% cash back period?

Is there a portable speaker on the market that works with Sonos. For example, I would like to be able to use my Bose SoundLink Mini on my deck and have it connected to my Sonos system on an as needed basis, verses plugging my Sonos Play:1 into an outlet each time.

ok, not really. But no company has eternal life. Sonos doesn't have it neither. So, let's use our imagination and imagine that Sonos goes bankrupt (doesn't matter if it is likely or not). Q: What will happen to our speakers? I presume we won't see any software updates coming (assuming Sonos won't open source it). But what else will happen? Background: reason I'm asking is that I strongly dislike the risk of being reliant on a company to have my speakers to work and I'm not sure whether this is the case with Sonos. I don't want to buy a "Revolv smart home hub" when I could have bought a pair of speakers that could last decades, barring technical failures. What's your take on whether Sonos speakers need Sonos-the-company to exist or not? Gijs p.s. I realise that if the company disappears and new services emerge afterwards that they probably won't be supported either