Best answer by GuitarSuperstar 29 November 2022, 00:05
Are you using an Apple TV or Xbox and got a loud crash sound followed by the Arc cutting out sound? If so, this is a long-running problem. You can join us in the main thread here:
Unplug the Arc from power and reboot your router. If it continues to play a loud banging sound, contact Sonos Support:
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