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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 28,990 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5693 Topics
K
KensingtonContributor I
posted in Home theater
Loudness/speech enhancement/night mode

Hi,Just got myself an ARC and a Sub Mini.When toggling the Loudness/speech enhancement/night mode on/off, nothing’s happening.Do I need eARC to enjoy this feature?I do have HDMI arc, but sonos could not find it, so I had to use the optical cable.That’s okay, but just wondering if it has something to do with the HDMI.Having said that, the loudness didn’t work in the store when they were demostrating it for me.And that was through eARC.Any tips?:)Ken

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Ken_Griffiths
10 months ago
Truls Rogstad
Truls RogstadContributor I
asked in Home theater
Sonos beam HDMI ARC issues on samsung qled 65" port already in use

Hello there. new on the forum and have a question I am hoping you can answer, since we had a disappointing evening of unboxing our new Sonos Beam and Minisub. We have a samsung qled 65” Q90R. TV with a native samsung hub consisting of 4 hdmi ports and one optical, of which only hdmi port 3 is Arc. The hdmi arc port is already in use by the Cable Tv box which apparently also requires arc. I tried the using the hdmi to optical adapter with beam, connected it first to the TV Hub, then to the playstation console and finally to the Cable TV box. changed the sound settings to output auto or optical, depending on the options. In all cases the short samsung remote control does not control the Volume. is there available a splitter for hdmi arc, a multiport arc hub option or a firmwsre fix?

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Airgetlam
9 months ago
A
antitrendy17Contributor I
posted in Home theater
Arc placement upsidedown?

We just bought an Arc for this TV. (Excuse the Christmas decorations.)Would it be possible to mount the arc upside UNDER the mantle. See blue arrows. Or should it set on top of mantle like normal people? (Yellow)  

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buzz
10 months ago
V
ViezeToverfeeContributor I
asked in Home theater
Sonos One SL & Ray (stereo)

Does the ‘full’ setting fot stereo sound also work for Youtube, TV, Playstation. Or does it only work for streaming music through the Sonos app?  I’d like a stereo sound at all times while my Sonos Ray is also playing. Is that possible? 

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Stanley_4
10 months ago
M
mwhitworth65Contributor II
asked in Home theater
Sonos Beam Gen2 and Samsung TV Q80B

…i contacted Sonos Support regarding my Sonos Beam Gen2 not putting out sound when hooked up to my TV Earc via HDMI.Sonos said this is an ongoing issue with Sonos and Samsung TVs, and that the Sonos Tech Dept is working, or has been working on this ongoing issue.Has anybody else been experiencing this issue, and if so, how long has this been going on for ?(rep had no info on this question)Thanks Sonos Fam! 

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V
10 months ago
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iuriirnContributor I
asked in Home theater
Sonos beam gen 2 and apple tv dolby atmos

I have the following set up:LG TV eARC aktiv  pass through  audio output: Dolby Atmos Plus Apple TV 4K (gen. 1) audio output: auto, Dolby Atmos on Sonos Beam (gen. 2)According to Sonos App audio via Apple TV is only Multichannel 7.1 (or Dolby Digital 5.1), but not Dolby Atmos. What can I change to get Dolby Atmos via Apple TV (via TV I can see Dolby Atmos, but WebOS is awful!) 

5
I
10 months ago
B
BenjiiimContributor I
posted in Home theater
Deactivate Wifi to use only Ethernet in a home theater setup

Hello community,I have the following setup in my living room:Beam Sub Mini 2 Era 100Beam and Sub are using Ethernet. Era 100 are using Ethernet through Anker USB-C - Ethernet adapters.They are all in the same very good local wired network.I’ve tried to disable Wifi on all the devices who had the option (Beam & Sub Mini) but the result was very bad. The sound was very bad, intermittent.I’ve tried to ask the support if that was normal and they told me to switch On Wifi on all devices to fix the issue, without explaining me why.I’ve always tried to favor Ethernet over Wifi at home, for various reasons, including performance and stability.Is there any good reason for an Ethernet-only setup not to work?Am I alone to think that this setup should work even better on Ethernet and that we should be allowed to switch Wifi Off when all devices are connected through Ethernet?Thanks a lotBenjamin

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ratty
10 months ago
T
TrevReavContributor I
asked in Home theater
hdmi ports and sonos beam

Hi, my question concerns hdmi arc and hdmi mhl ports. I have my beam connected through the hdmi arc port as specified and it works fine. I tried to add a Chromecast dongle type thing to the hdmi mhl port (as it was the only free hdmi available), and it stopped the arc port from working. Disconnecting from the mhl port lets the arc kick in again, and the beam works as expected. Any idea why mhl should override the arc hdmi input?thanks in advance.  

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T
10 months ago
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Vic_FigContributor I
asked in Home theater
Audio quality Beam Gen 2 + One SL

Hi,I have added a couple of One SL to my Beam Gen 2 to complement the surround system, whenever I try to play any movie or media trough any streaming service the quality sound available is not the optimal or the highest available, i.e. HBO Max has Atmos but the most that I'm able to get is 5.1, Disney offers 5.1 but I'm only getting Stereo; Beam is connected via HDMI eARC on a Sony TV KD-65X75K (I'm aware that does not has Atmos, but prior to adding the One SL I was able to get Atmos). Thanks.

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G
10 months ago
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sudeshsnContributor I
posted in Home theater
Dolby Atmos on Sonos Arc with Sub

I have a setup with Arc connected to Samsung TV (2022 model Q80B)  through HDMI eArc plus a Sub. Dolby Atmos is enabled on the TV. When playing Atmos content from Amazon Prime, Sonos app says it is Dolby Multichannel PCM 5.1. Shouldn’t I be seeing Dolby Atmos?

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S
10 months ago
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MnorbsContributor I
asked in Home theater
linking two tvs and using same speakers for two different systems

I currently have a playbar and 2 play ones set up to my tv in my living room. I will soon be fitting another tv in the kitchen and I would like a similar set up to my living room. I am going to connect both tvs via a hdmi so that they can both play the same program im sync with each other but I will also have a sly mini box set up to the kitchen tv so I can watch a different channel to the living room. The question I have is will o be able to set up a sonos system that will link to my speakers and playbar in the living room when both tvs are on the same channel but then be able to be a separate system when each tv is showing a different programme. 

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Stanley_4
10 months ago
M
MrPeebs76Contributor I
asked in Home theater
Sky Q and Beam issues

Hi, I've got Sky Q and a Sonos beam with a 5 and its been working fine for ages, yesterday I bought a another 5 to pair up with the existing set up but now my satellite signal has disappeared. (I can still access Netflix & recordings, just not live TV) Looking online it looks like other people have had issues with SkyQ/Sonos.Has anyone else had issues and managed to solve them?

1
Corry P
10 months ago
B
BigTopContributor I
posted in Home theater
Era 100 as surround speakers

Hi, Kind of a newbie here. I have an Arc and a Gen3 sub which my TV plays through an HDMI-Arc format. I would like to add a pair of Era 100’s as rears in a surround sound set up. Will my current configuration allow for this? In other words, will the Era 100’s be recognized and allow the TV to come through them?  Ultimately, I want to be able to both watch movies and play music through this set up. Seems simple enough, but I have read some reviews (not on this website) where users had problems getting their TV to play through the rears in this kind of set up. Thanks!

5
N
10 months ago
joysboy
joysboyContributor I
posted in Home theater
Sonos ARC _ Second Hand but only 18 months old

Guys,          I have always wanted a great sound system, I purchased the above item from a very nice older man, who was downsizing his abode and I listened and spoke with the person and his use and praise of the unit for a good 20 minutes, before purchase… He told me it had been purchased locally from a well known retailer and his email receipt was all packed away in boxes’, ready for his removal!           So I get it home and try and find a serial No:?… No where to be found, so I can’t register my product, also it’s missing and audio thingy?….Trying to set it up with WIFI 6 home network isn’t working, as it can find my SSID but wont register and I have no idea what the manufacturers password might be?...I’m in trouble !!…           It connects to my LG Smart TV via eARC and the Sonos cable provided but keeps swapping from “Internal Speakers to Sonos is now available?.. I want to add to this system slowly throughout the house in a small way .I.e. Bass and another speaker and will be

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joysboy
10 months ago
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IdontlikeusernamesContributor I
posted in Home theater
Best configuration for 12 by 18 ft media room

Hi, we are building a media room of 12x18 ft (WxD) and I am wondering which products I should buy. Is the Beam V2 enough, or do I need to go to the Arc? Do I need the large Sub or does the small one work just as well? Would be awesome to get some recommendations. Thanks!  

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I
10 months ago
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Beam gets stuck on musicContributor I
asked in Home theater
Sonos Beam stuck on music (Sony TV)

I get the beam all hooked up my Sony TV and it works until I play music via the beam, then it gets stuck on music and wont switch to TV without unhooking everything and starting over

8
B
10 months ago
V
ViezeToverfeeContributor I
asked in Home theater
Playstation 5 - surround sound using Sonos Ray and 2 One SL

HiI currently own and use a Sonos Ray soundbar with my Playstation 5. My Playstation 5 is connected with HDMI to my tv and the Sonos Ray is connected with an optical audio cable to my tv. I’m planning on using a surround setup and add two Sonos One SL’s to the Ray. Will my PS5 output surround sound? Will my TV output surround sound? If I listen to music, will it put out stereo sound? Any issues with a setup like this? Thanks!

5
Airgetlam
10 months ago
S
SanKContributor I
asked in Home theater
Sonos One SL not playing with Sonos Arc

Hello! I have 2 pieces of One SLs that I have connected to my Sonos Arc to create a surround sound. Although the setup went smooth and each One SL played seamless during the process, when I play any music/TV on surround, the One SLs simply don’t play. I wonder why. Could you please help? Thanks!!

3
Airgetlam
10 months ago
M
MkasongoContributor I
asked in Home theater
Surround with Beam 2 & Era 100 & Move

Cannot create a surround system with the Beam 2, Era 100 & Move. When I'm trying to setup surrounds , sonos can't see the other speakers, also I can't setup a stereo pair with Era and Move.

2
M
10 months ago
C
Col.JimContributor I
asked in Home theater
connecting Arc to TV and to my Era 100

Can I connect my Arc to the TV and also to my pair of Era 100s. 

2
C
10 months ago
D
DivakaranContributor I
asked in Home theater
Help : Your Era 300 has been added but may not appear in the System tab

“Your Era 300 has been added but may not appear in the System tab. If so, unplug the power cord and plug it back in to finish set up from the System tab.”  I’ve done so, and it doesn’t work. I’ve tried to factory reset several times - doesn’t help.  1 - Tried resetting2 - Tried router reboot3 - Tried clearing DHCP lease 4 - Posting in forum to check if someone can help. FYI. I moved to new home and it’s a new router with same service provider and same wifi SSID & password. 

4
D
10 months ago
S
SusenstoobContributor I
asked in Home theater
arc mic keeps turning off

So just got my arc setup. Love it. However, the mic will turn off after being turned on for some period of time (haven’t timed it but no more than 30ish minutes).I have Alexa enabled as a voice assistant as well as Sonos voice assistant. I turn the mic on and it works fine, but then after some time of listening to music or playing TV audio the mic turns itself off. I have to physically turn the mic back on and it will do it all over again.Any ideas before I call support?

1
Jamie A
10 months ago
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Ocean breezeContributor I
posted in Home theater
Sony bravia x85j remote volume not connecting with sonos beam gen 2

Hi, love this sonos beam.  What a issue connecting.  With help of this site, finally was able to connect via Earc hdmi!!!  I still have no volume control via sony remote.  It's  RF remote.  Is there a setting I'm overlooking?I can't connect my remote with Sonos app.  Bravia Sync does not see Sonos.

2
O
10 months ago
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Jonnydrama32Avid Contributor I
asked in Home theater
Apple TV remote turns tv and sonos playbar volume up

I have a Sony A90J and a playbar connected via optical. The only way I could get the Sony remote to work with the playbar was by turning off BT on the TV, that way it would send an IR signal to the Sonos. As a result of this, every time I change the volume on my Playbar, the TV also shows a meaningless volume change bar. Meaningless because it has nothing to do with the volume coming out of the soundbar. Whether that graphic is at 0 or 100, the volume is completely controlled by the Playbar. In getting the ATV, I was hoping to eliminate this issue, where turning up the volume would not result in the annoying graphic on the tv. I don’t see a way to accomplish this, though.Thoughts?

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Ken_Griffiths
10 months ago
D
Dinning roomContributor I
posted in Home theater
why cant i conect my device to sonos

Hi I would like to connect my device to Sonos to listen to music 

1
G
10 months ago
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