Trending Lyricist II

optical adapter too big

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I have a New Qled Samsung TV and have purchased a Sonos Beam Gen 2 and a Sub Mini, all great but I’ve been having a issues with the Sonos disconnecting and reverting the TV back to TV speaker.

I also have a 4K Amazon Firestick and suspicious it is this causing the conflict.

The Sonos is connected to the HDMI - e Arc (3) and the Firestick is connected to HDMI 2.

I’ve read that others on here have had this or similar problems and disabled CEC on the Amazon Firestick, I’ve done this now and hope it cures it.

I did try the supplied Optical to HDMI cable as an alternative connection but the body seems to be a bit too big to connect it correctly to the TV and couldn’t get it to work.

Any help with this would be much appreciated.

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buzz

Grand Maestro

The optical connectors are not symmetrical, only one orientation will work.

UmmagummaAuthor

Trending Lyricist II

Hi buzz, yeah I used the optical connection on my old sound base but had to get a cable with a very compact plug. As you can see from the photo it's very tight between the optical socket and TV body. The Sonos plug pushes against the TV body. Terrible design by Samsung.

I'll see you on the darkside of the moon

buzz

Grand Maestro

If it was my system, I’d trim the plug.

UmmagummaAuthor

Trending Lyricist II

Good call. You know I may well try that if what I’ve deactivated on my Firestick doesn’t work I need to remove about 2mm.

I'll see you on the darkside of the moon

UmmagummaAuthor

Trending Lyricist II

*Update*

I disabled CEC on the Amazon Firestick and it seems to have worked I have of course had to start using the firestick remote again because these settings disable all but the volume function on my TV remote if using the Firestick. I also have to press the power button on firestick remote to wake it. But Sonos now working as it should at the moment.

I'll see you on the darkside of the moon

Airgetlam

Firesticks seem to be a common issue that deal with CEC poorly, you’ll find lots of threads where people have had to use the Lindy CEC blocker, I suspect. Not sure why Amazon has such difficulty here, perhaps they’re trying to ‘do’ something, and it just isn’t sympatico.

Bruce

UmmagummaAuthor

Trending Lyricist II

Firesticks seem to be a common issue that deal with CEC poorly, you’ll find lots of threads where people have had to use the Lindy CEC blocker, I suspect. Not sure why Amazon has such difficulty here, perhaps they’re trying to ‘do’ something, and it just isn’t sympatico.

Hi I'd never heard of the Lindy CEC blocker but that seems a excellent product to prevent this problem on my Sonos beam gen 2.

Just done a bit of reading about them and seems not just firesticks that cause problems for Sonos.

I'll see you on the darkside of the moon

Airgetlam

No, not just FireSticks, and it seems to be perhaps dependent on the TV set (which suggests the implementation of CEC on both devices). It’s unfortunate that there’s such variability, but I’ve not been able to define a concrete use case….although I’m not paying that much attention, since it hasn’t hit me yet.

Bruce

UmmagummaAuthor

Trending Lyricist II

If it was my system, I’d trim the plug.

Thanks for your help buzz

I'll see you on the darkside of the moon

UmmagummaAuthor

Trending Lyricist II

No, not just FireSticks, and it seems to be perhaps dependent on the TV set (which suggests the implementation of CEC on both devices). It’s unfortunate that there’s such variability, but I’ve not been able to define a concrete use case….although I’m not paying that much attention, since it hasn’t hit me yet.

Thanks for your help Bruce

I'll see you on the darkside of the moon

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