Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions
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For the love of the sweet BABY JESUS, will you please fix the audio sync issues with Sonos products. It is a known issue on every community board in the universe. I spent $1500 for a Sonos Arc, 2 One SL’s and a Sub mini. They are grouped together. They are plugged into an ARC port on my VERY GOOD Sony Bravia XBR 55’ television and I use an Apple TV 4K (2022 Newest version). That’s it! One TV, One Apple TV and your speakers plugged into a great TV and the audio sync (video is faster than the audio) exists in varying degrees on every Apple TV app: Youtube TV, Netflix, HBO Max, Hulu, Disney Plus. All of them have audio sync issues. By the way, the TV audio sync adjuster in the Sonos App does ABSOLUTELY NOTHING. It doesn’t change the sound sync at all. It doesn’t work.If you’re not going to fix the problem, SAY SO! That way, I can just return the entire system and try something else..Bose maybe?
Hello, I couldn’t find a similar topic yet. I currently own a Beam Gen 2 which I am very happy to have. I will be moving in a few months where my living room will be bigger. We’ll be watching movies from about 4 meters in a room that’s about 20 m2, maybe a little less. We’ll be listening to music as well. Should I 1: sell my beam gen 2 and buy an arc, and in a few years add a sub (mini) and 2 one’s for a surround system? This will take me some time though. 2: buy a sub (or sub mini) immediately and later 2 one’s for surround. Maybe to ask a simpler question if above is not clear, since I’m actually asking a few questions at the same time: Is a Beam Gen 2 sufficient with a sub? Or is an Arc better? I can add a sub later probably but this will take me a year or two. I also am in doubt between a sub or sub mini. I have difficulty choosing. Hopefully I’m not making this too complicated.Thanks a lot!
I have just recently added a Sonos entertainment system to my bedroom. I have the Sonos arc paired with a Gen 3 sub. The sub has been causing me many problems in my 2 weeks of owning it. The sub will sound amazing when first paired and it will be booming. However, over time the sound quality seemed to decrease and the oomph that the subwoofer had was completely gone. I would have to increase the sub level even higher than normal to even try to achieve the oomph I once had. I decided to purchase the Sonos Boost to help with any connectivity issues. I cant tell if the Boost really helped or not to be honest. If i place my ear close to the oval opening in the Gen 3 sub it seems to emit a sound that sounds like an old film reel ticking over and over. When the sub was performing at its best with the oomph I was looking for, there was no weird film reel ticking sound when i put my ear close to it. I just want to figure out what the hell is wrong with it. Im sick of purchasing more things to
Hi, My grandpa uses Sony Bluetooth headphones to the Samsung TV, which is equipped with a Sonos playbar and two speakers. The problem is, the second the Bluetooth turns off, the TV sound then goes through the TV speaker and Sonos, which creates an echoing sound. This is also visible in the settings from the TV: Bluetooth shuts off when the headphones are turned off, the optical sound turns into TV speaker. Does anyone knows a solution to prevent this from happening without having to change the settings every time?
Hi, i’m looking for some advice on a modification to my home theatre set up. I had until recently my tv set up with a Sonos playbase and a Sub (gen 2). I was very happy with how that sounded.I recently changed the configuration of my set up and put the tv on the wall, this has made the playbase and therefore the sub redundant. So i want to replace the playbase with a soundbar but i do not have the budget to buy an arc and think the original playbar is too chunky so was looking at a Beam or even a Ray. Would someone be able to tell me if the Ray would work fine with the Sub (gen2) i think i might have read somewher that the sub would be too powerful for the ray. If that is the case would the Beam work fine instead? Would i get away with the 1st gen Beam? Things to consider, my tv is a relatively new 55 inch LG but does not have Dolby Atmos. Many thanks in advance.
Hello- I have had an arc+sub for about a year now with LG C1 tv… since I have had it the arc will often not come out of standby and wake up when I turn the tv on… most noticeable in the morning after things have been shut off for the night but it seems somewhat random and intermittent.when this happens, usually the tv will revert back to tv speaker and if I switch back to HDMI arc nothing will happen.Other times, the tv output will stay as HDMI arc but the arc stays in standby as far as I can tell and no sound. If I try to change the volume, the tv shows a volume icon with a line through it like a mute symbol. Also, switching tv sound output to something else and then switching back to HDMI arc does not change anything. The only way I have found to get sound back is to unplug the arc and replug. Any ideas what could be going on? very frustrating issue that I have been just putting up with… but i am about ready to just ditch the Sonos. thanks
Hello to everyone, I just got a playbar and connected to the TV and I works great. My problem is that I'm not able to connect to my account from the app. I can connect well from the website but not from the app, meaning I can't use the services like napster or Spotify. It keeps saying that the email or password is incorrect and I don't understand why. I've tried changing it twice already but I still have the same problem. Any idea why ? Thanks a lot Romain
Dear Sonos community,Let me preface by saying that I have searched this website as well as the vast space that is Google and the rest of the web to find out if anyone has had my problem. I couldn’t find anything. I keep wondering if I’m searching for the wrong thing – so if my question has been discussed already, I apologize.My setup: I own a LG TV, an Apple TV 4K and a Sonos Ray. I use only the Siri Remote to turn on the TV and use the Apple TV, I never enter LG’s interface.I connected the Sonos Ray through this instruction on Sonos’s site to my TV (the section which says “Optical or optical adapter”)My problem is: When I change the volume, both the Apple TV’s and the Sonos Ray’s status light will “light up”, indicating that volume has in- or decreased. Also, on the TV there is an interface indicator which shows Plus and Minus signs, telling me if volume has de- or increased.But sometimes, when I hold the remote wrong (or the front part is covered by my leg or something), and increase
I purchased a home that has an HTD MCA-66 with CAT5 cables running to every room. I have 6 zones, each with the corresponding HTD wall volume control.The HTD has a 4 pin Phoenix connector AND a corresponding CAT5 connector for each zone.I’d like each speaker pair in each of the 6 zones to operate separately via a Sonos Port (one Port for each Zone).Question: Where am I hooking the RCA from each Sonos Port to? Audio in on the MCA-66? Or do I set it up as a sub zone within each zone? Can I remove and bypass the wall power and volume controls and only use Sonos for everything? Lastly - how can I make the speaker pair in my living room operate as RL and RR for surround with my Sonos Playbar? Do I need a Sonos Amp for that? Or would one of my Sonos Ports suffice?Thank you for your help!
Setting up sub, 2x one SL, and beam. I’m able to connect all the devices in the same “room” except the beam. Each time I reset the device and select the same “room” as the other devices it creates its own new room. Why can I not get all the devices set to the same “room”?
My new sub mini will not work with either of my beams with surrounds added or on their own, but if i remove the surrounds and set up as a stereo pair and add the sub it works fine :-( very frustrating, have tried removing, and reinstalling, resetting and hard wiring but no change 😭 any help greatly Appreciated
So I’ve had my Sonos home theater setup for over 10 months using an ARC, 2 Play 5 Gen 2, Sub Gen 2, and Sub Gen 3. I am using a Sonos Boost for my Sonia Network and had been perfect for 10 months but last week got disconnected for no reason, and when tying to reconnect the Play 5 gen 2 pair the setup wizard connecting them to the ARC and subs will time out saying it didn’t connect. When I go to look at my system it will no longer show the Play 5s and it will indicate I have surround speakers hooked to the ARC yet they don’t play any sound and the room with the ARC will show (ARC+Subx2+??) so I remove the surround speakers from the ARC and try to connect again. I have reset all speakers and started from scratch but still cannot get my Play 5s to connect to my ARC as the surrounds. I have had Sonia for over 8 years with no problems and even upgraded my speakers. I have 4 Play 1, 2 Play 5 Gen 2, 1 playbar, 1 ARC, and 2 Subs Gen2. if anyone knows how to get this fixed and hooked up
Hi AllI purchased SYMFONISK 594.879.47 but the app update server seems to be down and I am unable to get the updater and complete my speaker setup. tried WIFI setup security and tethering but I get the same error code 18 and I wonder if a worldwide update attack is being carried out on SONOS, because I got 30 once by chance. I wonder if this is a problem that has been happening since the previous model. (around 7 minutes in)https://www.youtube.com/watch?v=i6t6Pxti5GoI would like to see congestion relief and scaling because a file update mechanism is something that should be able to optimize the cost of a cloud environment. Regards
Hello,I planned to connect my projector (XGIMI Horizon Pro) to a Sonos bar and 2 satellites. The projector comes with an optical output, so I’ll probably buy a Sonos Ray or reuse my existing Playbar.The problem is that the projector is placed on one end of the room, while the bar will be on the opposite side, and I cannot run a long optical cable from one end to the other.Is there any solution to this?Thank you in advance,Davide
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