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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 28,530 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5557 Topics
S
stevemgAvid Contributor I
posted in Home theater
arc reset

My arc  isn’t. Detected by app how do I just do a reset on arc try again

3
T
1 year ago
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JPhilContributor I
posted in Home theater
Connecting Beam 2 with LG OLED 65G1PUA for dolby atmos

Hi, I’ve read all the other past posts and I’ve been able to work out most things when connecting my Beam 2 to my LG tv for dolby atmos to work but the instruction to put “HDMI input audio format: HDMI 2 Bitstream” doesn’t work for me as it’s grey’d out and I can not select anything. However, when nothing is playing through the sonos, that menu option isn’t grey’d out for me and it’s automatically selected to whichever HDMI I’ve previously selected. For example, if I’m on HDMI 1 (even though the HDMI ARC is HDMI 2), that menu is already selected to HDMI 1. Anyone got any advice? 

2
K
1 year ago
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dougworldContributor I
asked in Home theater
How do you know if Dolby Atmos working on Arc with 300s as rears?

This may be a dumb question but how can you tell if the uprising drivers on the Arc working when paired with the 300s?  I find that the 300s are louder than the Arc so it's a bit hard to tell.    

1
G
1 year ago
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kXenderContributor I
asked in Home theater
Black screen after turning on TV with Sonos Arc.

I have Sonos Arc with LG C1 and Apple TV 4K. I’m using Apple TV remote to control volume, power and smart functions.When I turn on TV it is starting TV, Apple TV and automatically selects HDMI with Apple TV. At the beginning there is no sound (Arc is not turned on yet??) and after 10 or 20 seconds screen turns off, green lights shows on Arc and after a moment everything is turned on and sound is coming from Arc.Is it normal? It looks like Arc has some delay when powering on and TV is doing some format switching?Can I fix it somehow? It is not a deal breakers but slightly annoying.

8
R
7 months ago
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mick787Contributor I
asked in Home theater
Partial TV control

Hi, newbie and my first question. Please be gentle.Yesterday I took delivery of a lot of Sonos items, having first bought a Move and a Port. (Port no longer needed). Having connected the ARC to my Sony Bravia tv, model no KD55Af8 using the HDMI and optical adapter, I find that I can increase tv volume with the tv remote but cant take it back down unless I switch off the ARC. I need to have use of the tv remote to be able to change channels. Have I done something wrong? The t.v has an HDMI ARC input, but only an optical output.

10
M
1 year ago
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TGrosserContributor I
asked in Home theater
HDMI input

I am having trouble with the hdmi input on the back of my Beam. It’s so loose it loses connection from vibration and then I lose my surround sound. This is the second Beam I’ve had that has this issue. It seems to be a factory defect.Has anyone else experienced a loose hdmi input? How do I resolve?

10
Corry P
1 year ago
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stevemgAvid Contributor I
posted in Home theater
play3

I’ve just setup my system the arc. Plus sub 2xplay3 as rearnow should I be hearing anything from the play3 at the rear  or only when I watch surround sound moviety

9
N
1 year ago
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divdtContributor I
asked in Home theater
Hdfury Arcana, Old Philips full HD, Chromecast with tv 4k

I recently bought hdfury Arcana for my old full hd Philips tv in combination with chromecast with tv and beam gen 2 etc. When i reset the Arcana Netflix is working full admos only Prime only DD+. I change the scaler in Arcana settings to 4k sdr 12b and change chromecast also to 4k and Prime is working again. My question is changing these settings will this harm any of my devices? Thank you.

1
melvimbe
1 year ago
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shrike92Contributor I
asked in Home theater
Sonos Beam (Gen 2) + Mini Sub On PC

Hi Everyone,I’m interested in utilizing a Sonos Beam and Mini Sub on my PC, for gaming and connecting to the rest of my home Sonos setup.  I do crafts and whatnot so sometimes I like to sync the music in all my rooms, and my office is the only place I can’t.I’ve done some research and I understand that a Beam (gen 2) will work great from my PC.  I’m unclear on how to incorporate the Mini Sub.  Anyone here tried this out or know the details on how they work together?Any help would be greatly appreciated!  I don’t want to buy the kit and then have to return it.Cheers,Zodd

2
S
1 year ago
RMENNO
RMENNOContributor I
asked in Home theater
add beam soundbar to tv and Amp

My Sonos amp is located in my AV room and it’s wired to 2 ceiling speakers in my Gym.  I have a Sony TV in the Gym room but the AV company could not get it connected to the Amp with the Ethernet wiring. First Question: is there a way to get the TV connected to the Amp with the Ethernet wiring or a wireless connection to the Amp?Second Question: If I install a Sonos Beam to the TV (Direct TV box installed behind TV) with a HDMI cable from the TV ARC output to the Beam—-when I turn on the TV will it automatically find the Beam and the Amp —-therefore play the TV/Direct TV audio through the Beam and 2 ceiling speakers?

4
RMENNO
1 year ago
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jubjub23Contributor I
asked in Home theater
ERA 300 as surrounds - side wall placement acceptable?

I have a large greatroom with the TV on a wall which faces a family room area (with couch about 17 feet away from wall) then a kitchen area. So opposite wall is over 30 feet away from TV. I’m trying to retire speaker stands for rear surrounds. The room is about 20 feet wide where the couch sits. Will installing the surrounds (ERA 300 or SL1 for an ARC, Sub) on the side walls at 90-110 degrees from seating area result in a supported soundfield? The docs just say to the rear or side but the marketing material seems to all show rear placement only.For stereo use I suspect they need to be facing the same plane so they can do their spatial wizardry correctly but as surrounds it appears they basically act as ‘dumb’ bipole-like speakers which seems like would work fine as I propose.

4
Sotiris C.
1 year ago
architekt
architektTrending Lyricist I
asked in Home theater
Dumb question: Is my setup 7.1, 5.1 or something else?

I have a Beam Gen 2 and paired with it are two rear surrounds (Sonos One Gen 2) and a sub (Gen 2, Sonos). The Beam G2 supports Dolby Atmos. I know Atmos adds height related audio. My question is: Is this a 5.1 set up? Or is it 7.1 (or something else) because of the Dolby Atmos? I’m not sure if just by supporting Atmos if the Beam G2 means it also has 2 extra speakers in it (hence 7.1 not 5.1 confusion) to handle that, or if it just simply means it can decode and play back Atmos sources properly.tl;dr - With a Beam G2, Sub G2, and two rear Sonos Ones G2 is my setup 5.1 or 7.1 or something else? Thanks.

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jgatie
1 year ago
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jproContributor II
asked in Home theater
Era 300 and ceiling fans in gameroom

I was planning on replacing these one SL surrounds with Era 300s. There are 2 ceiling fans directly above each speaker though. Ceiling height is 8 ft. Another option could be to wall mount them upside down along the back wall. Any thoughts would be welcome. Current system is Arc, sub gen 3 and SL surrounds.

2
J
1 year ago
A
APTexasContributor I
asked in Home theater
Samsung TV & Amp via ARC - TV source intermittent

Recently purchased a Sonos Amp and connected to a Samsung Q series via hdmi arc. The tv source was an option at connection and now only appears if the amp is unplugged-replugged back in. As you can imagine, this is very inconvenient.  Any suggestions on making the connection more reliable? HDMI cable is new and the amp is 3’ away from tv and an access point is 10’ away. We tried to make sure all the basics were covered. 

4
Corry P
1 year ago
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Warren1Contributor I
posted in Home theater
Thump from Sub

I have a quick question on the Sonos Sub (Gen3), paired with the Sonos Arc.When the Arc goes from idle (green light) to active (white light), the Sub makes a one-off gentle thump noise. This happens on most occasions when the system goes from idle to active. I have (factory) reset the Sub and it continues to do this.Sonos told me (having done a systems diagnostic) that this is part of the system in order to alert users to the system moving from idle to active. It wasn't there when I first bought the Sub (2.5 years ago) and has appeared in the last year (perhaps after a software update).There doesn't appear to be any obvious detrimental impact on the performance.Has anybody had experience of such a thump? It doesn’t happen when the music is playing.ThanksWarren

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buzz
1 year ago
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ravicContributor I
asked in Home theater
Maximum amount of speakers supported in a surround sound setup for Home Theater

How many speakers can a Sonos Arc setup support? I currently own the Sonos Premium Immersive Set with Arc. This comes with the Arc, two era 100s, and the subwoofer. However, I plan on upgrading the rear era 100 satellites to era 300s eventually. I also may want to add another subwoofer.How many speakers does the Sonos system support? Do I have to "replace" the era 100 satellites? Will they work along side the Era 300s, a Sonos Arc, and 2 sub woofers?

14
buzz
8 months ago
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Zach HerdContributor I
asked in Home theater
Where are the Era 300 wall mounts?

Hello,I’ve been waiting over a month for the Sonos era 300 wall mounts to ship. My order says they would ship by May 31 and here we are they still haven’t shipped yet. Why is this delay so long? I would really like to enjoy my Era 300 where they should be wall mounted. Any ideas when they will be back in stock?

2
Z
1 year ago
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AndreaEG6Contributor I
asked in Home theater
Sonos Arc not connecting to system

Hello everyone, I’ve recently bought an Arc and I couldn’t wait to add it to my system to replace my Beam Gen 2 which is currently paired to my Sub Gen 3 and a pair of Ones as surrounds which will be soon replaced by a pair of Era 300. My Beam and Sub are connected to the router (a 5 port hub actually) by ethernet while my Ones on Wi-Fi and everything works fine, I even have a pair of SYMFONISK in my bedroom connected on Wi-Fi. I’ve spent an entire evening trying to connect the Arc to my system but I couldn’t get it to work, I’ve tried everyting in my knowledge but nothing happened: tried several times to factory reset the Arc, tried to reboot the router, tried to connect on Wi-Fi and then by ethernet but nothing changes: I always get this type of errors (I translate from italian so I don’t know if the translation is accurate with the actual message with the app set to english):  Connection to Sonos Arc was interrupted. Get your mobile device closer and make sure Sonos Arc is switched

4
A
1 year ago
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ShlomihaContributor I
asked in Home theater
sub & trueplay

Hi I recently added a sub gen 3 to my arc speaker.My question is - do I need to retune the setup again ?What about moving the sub across the room from time to time… Do I need to retune every time I moved it ?

2
A
1 year ago
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jdawContributor I
asked in Home theater
Speakers jumping volume

Hi All, Have had a Sonos home theatre for roughly 5 years now. Recently over the last month I have noticed the sound jumping volume when watching/streaming TV. Every so often it will jump from what seems like a quieter muddier sound to a higher volume clearer sound. I appreciate that there are other apps and the hardware controls where people can inadvertently adjust the volume without realising, but this isn’t the case. It will spike up and down over the course of an hour the exact same amount.

1
G
1 year ago
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chuckychillaContributor I
asked in Home theater
ERA 300 as separate mono speakers via line in

I need 5 channel INDEPENDENT mono Sonos 300 speakers that accept the line source input WITHOUT mixing or cross communication of the 4 or 5 Sonos speakers……..as if being fed discretely from 5 channel Dolby. Can this be done. Also I need each Sonos 300 speaker to not operate in stereo mode with Left/ Right coming from each side. It needs to output from each side. In other words can the sonos 300 operate as separate conventional active speakers?

4
106rallye
1 year ago
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SimonSpContributor I
asked in Home theater
play5 gen 1 not connecting

I just moved my router and Sonos bridge to the other end of the house, we have a wifi point near the Sonos speakers but the right hand speaker is a long way from the bridge. The right hand speaker doesn’t seem to want to connect to the system. When I try and connect a new device it says there are none, the app has the left speaker plus ? in the Sonos room which had both. There is a beam next to the right hand speaker working fine. Can you reset everything somehow? The app on my iPad may have updated also, is this the cause of the problem? It was all working before my modem was moved,any ideas? 

3
Airgetlam
1 year ago
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coolycarrotsContributor I
asked in Home theater
Can you connect an amp, ray, and sub mini in a single room?

I am trying to connect an amp, ray, and a sub mini all in the same room wirelessly, but every time I connect the ray or amp, it just makes a new room, but I want it all to be all connected. Any help?

7
G
1 year ago
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Bibs0nContributor I
asked in Home theater
Era 300 inverted surrounds

Hi, I read around a month ago that inverting the era 300 was not fully supported in the software yet, was looking for some info on this topic, is it fully supported yet? If not when is it likely? and also can anyone explain what not fully supported actually means.

50
B
1 month ago
A
AdamosTomatosContributor I
asked in Home theater
Which speaker setup should i set in games?

I’m unsure which is correct here.I use XBOX series X with ARC, sub and two one SL.XBOX series X outputs Atmos by default but ingame i can choose between these:Default, stereo, quad, 5.1, 7.1 and Pro Logic.What is correct here?Does Default option ingame use Atmos or should i set 7.1 and then XBOX outputs ATMOS from that setup? This is confusing me.Also, is my setup a 7.1 setup or a 5.1 setup?

1
G
1 year ago
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