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Swandyv
Contributor I
Dec 14, 2022 9:26 PM UTC
Answered

music

Music stops playing and goes back to tv sound for no reason

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Jamie A
Jamie AAnswer
Sonos Staff
Dec 21, 2022 3:09 PM UTC

Hi @Swandyv, welcome to the Sonos Community!

If you’re playing music and the TV is powered on from being off, then the system will automatically swap to TV audio. 

You can turn this setting off by going into Settings → System → [Room Name] → TV Autopay Off, this will stop the audio swapping from Music to TV audio.

I hope this information helps!

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2 replies

Ken_Griffiths
Ken_Griffiths
Dec 14, 2022 9:38 PM UTC

What Sonos products are you using and how are they connected to the TV?

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Jamie A
Jamie AAnswer
Sonos Staff
Dec 21, 2022 3:09 PM UTC

Hi @Swandyv, welcome to the Sonos Community!

If you’re playing music and the TV is powered on from being off, then the system will automatically swap to TV audio. 

You can turn this setting off by going into Settings → System → [Room Name] → TV Autopay Off, this will stop the audio swapping from Music to TV audio.

I hope this information helps!

Translate
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