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Sonos ARC ----- SUCKS !!!!!

P

If Sonos support ever looks at this - have your CEO Patrick Spence check into my Support Confirmation Number 390788938.

Even your support page that says to “click here” to email our CEO directly does NOT work.

I would love to have the CEO in my house tonight contacting his support staff - this whole thing is a horrible, frustrating nightmare and a $2,000 mistake.  NEVER buy or even think about Sonos ARC.

It just doesn’t stay connected and the Sonos app must have been written by high school students.

 

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    Manu84
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4 replies

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  • Huntsman180
  • Enthusiast I
  • 56 replies
  • March 24, 2022

You should hard wire you arc direct to your router. Sounds like you have network issues. Give it a try and report back. 

UKMedia
  • UKMedia
  • 5124 replies
  • March 24, 2022
PM System NG wrote:

If Sonos support ever looks at this - have your CEO Patrick Spence check into my Support Confirmation Number 390788938.

Even your support page that says to “click here” to email our CEO directly does NOT work.

I would love to have the CEO in my house tonight contacting his support staff - this whole thing is a horrible, frustrating nightmare and a $2,000 mistake.  NEVER buy or even think about Sonos ARC.

It just doesn’t stay connected and the Sonos app must have been written by high school students.

 

Perhaps this time you could just calmly describe your set-up and issue and the users within the forum can try and help you resolve your issue.

Remember: Sometimes Red Wine helps :)
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3 people like this
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    John B
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    bockersjv
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    McMurdeR
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  • McMurdeR
  • Prominent Collaborator I
  • 79 replies
  • March 27, 2022

Mine works perfectly.

 

Hope you get the support you're looking for. In the meantime, tell us what the problem is and maybe the community can help you?

jgatie
  • jgatie
  • 27755 replies
  • March 27, 2022
McMurdeR wrote:

Mine works perfectly.

 

Hope you get the support you're looking for. In the meantime, tell us what the problem is and maybe the community can help you?

 

Don't bother, it's a drive by troll.  We get those once in a while.

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