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Unable to add Google Assistant

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I get this error when I try and connect Google Home to Sonos (via Home app) even though I’m using the same email address for both accounts.

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    3 replies

    Sjoop1985
    • Sjoop1985
    • 374 replies
    • May 16, 2019
    The status page at https://status.sonos.com/ still shows a partial outage for Google Assistant, so I assume this is the cause for your issue. I've been having this same problem since yesterday.
    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    I
    • imthereal
    • Lyricist I
    • 2 replies
    • May 16, 2019
    I'm getting this error message now when I try to add GA to my Sonos One. Sonos Registration/API looks like it's up and running, so I'm not sure why.

    1 Attachments
    Z
    • zagged
    • Contributor II
    • 4 replies
    • September 20, 2019
    Were you able to get passed this error? I'm getting this same issue right now and I'm unable to get passed it.
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