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Renowned Enthusiast II
May 7, 2024 10:46 PM UTC
Answered

Please can we go back to the old app

I’ve been struggling with this new app for two hours now. So many things are missing or difficult to use compared to the old app. Please, can you continue to make the old app available for people who still prefer to use that one. I was fine with that app, and would like to revert to using it. Please give us a way to do that.

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mattskiAnswer
Contributor I
May 8, 2024 3:48 PM UTC

TuneIn is the _main_ thing I use Sonos for. If Sonos isn’t going to support TuneIn, I may as well trash my speakers. Maybe Sonos could institute a buy-back program, ha-ha. — Other things I noticed: There’s no way to ask your Music Library to update; and there’s no sleep timer (that’s a complete show-stopper for me; I’m in bed using my phone, I can’t get up and go to my computer just to set a sleep timer, that’s idiotic, I’m trying to go to sleep!).

55 replies

Enthusiast II
May 7, 2024 11:13 PM UTC

It was a matter of time before someone asked for this. I think if they did allow that it would be temporary. So far I do miss the EQ from the volume bar. They’ll fix things as users request and complain about things missing. You may just have to wait a little while. 

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Bumper
May 7, 2024 11:23 PM UTC

It was a matter of time before someone asked for this. I think if they did allow that it would be temporary. So far I do miss the EQ from the volume bar. They’ll fix things as users request and complain about things missing. You may just have to wait a little while. 

This would be a reasonable take if such basic things like queue functionality weren’t missing. But to remove the queue with no warning, waiting a little while is not acceptable. 
 

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Enthusiast II
May 7, 2024 11:54 PM UTC

It was a matter of time before someone asked for this. I think if they did allow that it would be temporary. So far I do miss the EQ from the volume bar. They’ll fix things as users request and complain about things missing. You may just have to wait a little while. 

This would be a reasonable take if such basic things like queue functionality weren’t missing. But to remove the queue with no warning, waiting a little while is not acceptable. 
 

I only got to check it out for a few mins before waking out of the house earlier and then realized they already released an update 2 hours later. I did notice a queue somewhere but it was in a different place I can’t remember. I’ll have to check this out later but I’m sure they don’t want to piss off any current users for too long. They’ll put this fire out quickly I’m sure. 

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Trending Lyricist I
May 8, 2024 1:18 AM UTC

Horrible 

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Trad99Author
Renowned Enthusiast II
May 8, 2024 3:04 AM UTC

I’m not against change, but this app is just not ready. I’d like to be able to continue using the old app until the new app restores the basic functions that are missing. Actually, after I saw the new app, I decided not to update the app on my other devices. Hopefully we won’t be forced to do that. I’d still like to be able to go back to the old app on this one device because it’s a device I use a lot. Although I guess now I can use it to monitor whether the new app is being fixed.

 

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Contributor II
May 8, 2024 5:25 AM UTC

I just got screwed for tomorrow. I use the Sonos speaker in my room as my alarm with my phone to control, and once I updated to the new app, that was the end of that. No ability to add, edit or adjust alarms from the new phone app. I do not have a desktop app which is support’s idea of a workaround for releasing an unfinished app with no way to revert the old app..? The workaround should be to revert and wait till the app has the same or better functionality. If I had the option to revert to the old app on the App Store this would not have been an issue.  Please let us all go back until this app has parity with the old app (at least!).

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Local Superstar
May 8, 2024 5:29 AM UTC

Any official rollback would be a major loss of face for Sonos. 

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Enthusiast I
May 8, 2024 5:34 AM UTC

Seems they have deleted TuneIn too? So goodbye to the radio stations that I used to listen to. Alarms are also an issue. I might just Bluetooth to my Move going forward…. I really don’t like being forced to listen to Sonos Radio as I don’t like any of them?

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Trad99Author
Renowned Enthusiast II
May 8, 2024 5:36 AM UTC

They don’t need to roll back the new app, just make both the new and old apps available and people can choose their preferred app.

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Enthusiast I
May 8, 2024 5:38 AM UTC

Me to 

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