Please can we go back to the old app

After nearly 15 years with Sonos, and 13 units. I dispair. This update is awful. As someone said earlier, can we trade in? My loyalty over almost 2 decades is being severely tested. There are other systems?

Too true. I feel the same. 

New app is just awful, whoever approved this needs to learn about product management, user design, testing, and user feedback….. App is A LOT slower, navigation is confused at best, and removing the number one feature of being able to add songs to the queue is just an appalling oversight (maybe it was on purpose...). Either way it's pretty much rendered usage of Sonos in our office and at home pointless as that was how everyone contributed to the playlist for the day. I guess we'll start looking for alternatives….

Veeeery slow to start

Veeery slow to apply new vol level

Veeery slow to find and apply rooms / speakers

So, slow. Front end also still doesn't help. Unsexy.

I love the brand and solutions, please keep improving.

Best

Looks like new design is totally “phone-centric” for up/down scrolling with thumbs.  With iPad in landscape it used to show queue on left side.  That’s gone.  Selecting the queue button pops dialog that show “No queue”, even though I just connected the queue to a speaker.  Notes in other searches (images) indicate pre-release queue functionality did not make it in this release - only “Replace queue” is available.  No “Update Queue” or “Add to end of queue” available.  No ability to view queue and select to jump around.

Got “bit” by this update as I usually “Update all” in Apple Store to make sure I’ve got latest security updates.
Didn’t get email notice of major release change until AFTER app updated - that’ll teach me I guess…

An email that major release was coming would have been nice for me - I disable most in-app notifications.

Good luck all.  Waiting for the update to the update…

Massive regrets updating to the new app. Where have my 30 carefully curated playlists gone? Why can't I add a song to the bloody queue? Why is it so horribly slow? Abysmal. 

I don’t want to seem hyperbolic but this update ruins my son’s nighttime routine. Every evening we select a playlist and then drag the songs we want to hear to the top of the queue. Now queues are frozen and we can’t even edit/update/create Sonos playlists. Also, I noticed Tunein is gone as well. I’m willing to deal with change if some useful features are added. Instead, key features were lost with nothing new provided. I talked to the helpdesk asking what happened and they could only tell me to wait a few weeks to see if they add back in the features? WOW! Weeks? I’m not trying to be unkind but that's terrible. Sonos is supposed to be a prestige brand.  Otherwise, I just get a Bluetooth speaker linked to an old phone that lets me create my own playlists on something like YouTube music. Hell, I can even stream tunein if I wanted to. I’ve been avoiding this because I love how the Sonos speakers sound but breaking the functionality like this. It feels like their business priorities support something different then what I purchased the speakers for. I’m glad I didn’t invest more. 

What a mess put the lats S2 cope before this release back to apple and release it as a S3 so nobody has to live without music!!!!!   I can really only play music with my MacBook now that still has the old version

for example I have a playlist that stops after every 2nd song now and is silent afterward.

Di you not test this software with real people?

This has to be the WORST software upgrade I have ever seen. It's crap. Good thing I held off upgrading my Sonos speakers. If the interface does not revert/improve, I'm dumping this POS.

Cannot adjust volume levels of separate speakers in a group play at all too…..