Skip to main content
Trad99
Renowned Enthusiast II
May 7, 2024 10:46 PM UTC
Answered

Please can we go back to the old app

I’ve been struggling with this new app for two hours now. So many things are missing or difficult to use compared to the old app. Please, can you continue to make the old app available for people who still prefer to use that one. I was fine with that app, and would like to revert to using it. Please give us a way to do that.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    mattskiAnswer
    Contributor I
    May 8, 2024 3:48 PM UTC

    TuneIn is the _main_ thing I use Sonos for. If Sonos isn’t going to support TuneIn, I may as well trash my speakers. Maybe Sonos could institute a buy-back program, ha-ha. — Other things I noticed: There’s no way to ask your Music Library to update; and there’s no sleep timer (that’s a complete show-stopper for me; I’m in bed using my phone, I can’t get up and go to my computer just to set a sleep timer, that’s idiotic, I’m trying to go to sleep!).

    View in thread

    55 replies

    Show previous replies
    robluke
    Enthusiast I
    May 8, 2024 3:03 PM UTC

    Can’t reauthorise Apple Music now too? What was the rush pushing this App out of its not an improvement?? 

    Translate
      mattskiAnswer
      Contributor I
      May 8, 2024 3:48 PM UTC

      TuneIn is the _main_ thing I use Sonos for. If Sonos isn’t going to support TuneIn, I may as well trash my speakers. Maybe Sonos could institute a buy-back program, ha-ha. — Other things I noticed: There’s no way to ask your Music Library to update; and there’s no sleep timer (that’s a complete show-stopper for me; I’m in bed using my phone, I can’t get up and go to my computer just to set a sleep timer, that’s idiotic, I’m trying to go to sleep!).

      Translate
        BG805
        Lyricist II
        May 9, 2024 5:21 PM UTC

        New update crashes on my Chromebook. It works find on my Android phone, but not loving the new UI.

        Translate
          Henkiev
          Contributor I
          May 9, 2024 5:41 PM UTC

          The more I use the new app the more I get frustated.

          Pls put back the old app....

          Translate
            Portlanduser1234
            Lyricist I
            May 9, 2024 6:03 PM UTC

            Did Sonos really take away all of our playlists?

            Translate
              Larry Crane
              Lyricist I
              May 9, 2024 6:33 PM UTC

              The iOS update is a nightmare for anyone using a Music Library NAS. It’s just GONE from my iPhone now. I have thousands of “non-streaming” albums in my collection and now I’m just screwed unless I open up my Mac and pray that the MacOS app didn’t update somehow too. SONOS really has screwed over its users. Is there any way to build our own, open source control systems outside of SONOS that would run these speakers I’ve spent $1000’s on? I can’t keep getting screwed around like this. 

              Translate
                mattski
                Contributor I
                May 9, 2024 7:02 PM UTC

                Can’t reauthorise Apple Music now too? What was the rush pushing this App out of its not an improvement?? 

                I discovered that one too: Apple Music requires reauthorization suddenly, but the app doesn’t actually know how to _do_ the reauthorization. Eventually, however, I did manage to do it — and then, guess what, although the Sonos app allowed me to pick an Apple Music to play, it wouldn’t play it! Or else, I’d pick something to play, and the Sonos app would play _something else!_ This thing is just so broken, it’s indescribably.

                Translate
                  Raindog
                  Lyricist II
                  May 9, 2024 7:28 PM UTC

                  The Android update (version 80.00.00) has totally screwed up my setup - zero access to my NAS drive music library - the only feature I use on my Sonos system.

                  Sonos, you make great hardware, but your software and customer support is absolute *****.

                  Moderator Note: Modified in accordance with the Community Code of Conduct.

                  Translate
                    Welshguy
                    Lyricist I
                    May 9, 2024 7:47 PM UTC

                    Hi yes please can we reinstate the long press easy to access EQ settings as that has been taken away and is important.

                    Also volume number on the volume slider have been removed. Why? Can these be added back, it was useful.

                    Many thanks,

                    Jules 

                    Translate
                      rhinoscope
                      Contributor I
                      May 9, 2024 8:00 PM UTC

                      Many Apps I use have “Fresh” and “Stable” development channels - Hey Sonos, can you please give us Sonos owners the choice?

                       

                      Technology enthusiasts & early adopters can kick the tires in new version while us civilians go about our business with alarms, a music queue, working radio steams and a UI we know how to use.

                      Pretty Please?

                       

                      also - how crazy is it to roll out a huge app redesign that, aside from all the broken and missing stuff, doesn’t add a single feature that actual users are exciting about using? (Am i missing something?)

                      Translate
                        Show more replies
                        Terms & ConditionsAccessibility statement