General feedback and conversation

My Apple Music account is showing in the sonos App but all my music and more importantly my playlists are not there. It was there all last summer but it does not show on this sonos system at my summer home. It does show when I am at the main house. Any thoughts?

The new font styles are not great. I can no longer tell which page is the current one. This is on Firefox on Windows.https://

As I haven't seen anyone else mention it, maybe it's just me, so this is all purely IMHO. The last system wasn't good, compared with the old forum system run by users, but this one seems even worse. Huge icons, so much wasted screen area - I'd imagine that it's designed for phone use, which makes it rather irritating on anything more capable - e.g. even a bog standard laptop. I have to page down two or three times just to get to the forums. IIRC, the last version displayed the latest activity in each forum - this seems to have disappeared. So instead of simply scrolling down to see whether or not it might be worth visiting a forum, I'd now have to go into each forum just to see whether anything has changed. This is not going to happen, so I can't really see me visiting much in the future other than for a specific reason. I have to say, I've watched many companies change their software through time, and yours is the only company I've seen that get's consistently worse, rather than be

The Favorites option was a simple way of tracking updates to threads you have posted to or are monitoring, has that feature gone forever now?

Looks iffy to me but seems to have Sonos copyrighted artwork: https://www.sonos-connect.com/some-incredible-tips-to-use-your-sonos-speakers-more-efficiently/

Hi everyone! Just wanted to share an interesting case and takeaway from the recent community changes. Yesterday, one of our technicians was working with a user who was unable to see the replies on the community from their mobile phone. Other devices would display the replies with no problem. On mobile, they were able to access any topic and see the number of replies, however after the original post, all that would show is the footer of the site. The user submitted screen shots and the technician was also able to reproduce the problem. This is when the technician called me over to have a closer look. I wasn't able to reproduce the same behavior on my mobile device, which gave us the idea of there being a problem with the browser or cached data from the previous community layout. We cleared cache and browser data and in the process, we also discovered a pop-up/content blocker (1Blocker) which also seemed to have an effect on the layout of the community. After relaying

I like the not so white background. I wish that the site made better use of screen real estate on my 4K monitor.

What happened to the Insided interface? There are parts that now seem to be using 200pt type.

Hello. I've been using Sonos to to play Apple Music playlists well above 500 songs for several weeks now and just this afternoon got this dreaded message with no ability to listen. I see this has been discussed quite a bit but each thread has been closed and I'm unsure if there's a fix. If it's a known issue I'd certainly hope there is a fix. Can someone please advise? Thanks kindly.

About to eBay my £400 Sonos Beam. Audio synch is a joke having to reset it every program. Sonos support are useless. Given up.

Every time I launch Sonos on Windows 10 with an ultrawide monitor, it defaults to a massive size taking up 85% of the screen. I resize it to a much more reasonable size taking up about 15% of the screen, but next time it opens, it defaults back to the massive size. Previous versions remembered the size I set. This should too. This is very frustrating.

iPhone - library playback issues. Send a message to Patrick Spence, CEO and President of Sonos follow this link to connect directly with someone who might be able to help with this issue. https://www.sonos.com/en-au/contact/contact-options%23 Good luck.

Can anyone offer suggestions to restore Sonos speaker connectivity with MacOS? I have been unable to use Sonos since updating to Mojave 10.14.4

It is 6am PST which means it is 9am Monday on the East Coast. Are there no forum Admins awake over in the Boston Sonos office yet? The spam content this weekend is continuing this morning, with apparently zero effort from the admins to delete it, and block it in the future.

Enhance Spotify integration by including Spotify's 'Made for' playlists - Daily Mixes, Discover Weekly, Release Radar etc. #featurerequest

Have a TV in the kitchen with ceiling mounted speakers in breakfast booth across the the room. Would like to replace a cheap amp driving those speakers with an unused Connectamp. Simple installation but would like that unit to be part of a group playing music throughout the building when TV is off and auto switch to TV when it is on and vice versa. Expecting casual users, occasional users, or my wife to use a sonos controller to make those changes will never happen!!

Hello! I am the proud new owner of a Beam and Sub. I’m having trouble though hooking up my Beam to utilize HDMI-ARC on my TV (and the extra features) I have a: 1. TV with ARC, 2. Beam and 3. Bell Fibe receiver If I run HDMI from Beam to ARC on TV how would I hook up my Bell Fibe receiver? Seems like it’s a toss up between reduced picture quality or sound. Does anyone have an idea I’m missing? My current hookup is: Beam into optical on TV while Bell Fibe receiver is connected to HDMI-ARC on TV. On a side note, to control volume using Bell Fibe remote with Beam is brutal! Literally have to tap many times or hold button down or a solid 5-10 seconds. I’ve tried reprogramming but it does not improve. Thanks

I am a Sonos user for a few years, even it is not officially launched in Hong Kong at that moment, I bought my first SONOS from Amazon US. In the past, the support service was quite good, I can get a response within 1-2 working days and they are really helpful and my problem can be fixed within a short time. However, in a recent support case, I doubt that is the support service "exists" anymore. === In early March, Sonos announced that they support KKBox music service (a very large music service in Southeast Asia) but the support is still in beta. As a KKBox user for a few years, I added KKBox in Sonos but all my saved playlists were inaccessible in SONOS App but I can access all songs from KKBox Library, only I cannot find my own playlist. So I post my problem in the community, but no feedback from neither Sonos nor other users was received. So I decided to post my problem to Sonos support (Date: 8 Mar 2017) (In case staff from Sonos saw this post, the ref no of my case is 170

Is anyone else having an issue with renaming speakers after setting a name. I currently have a speaker in my bathroom which I have named it that but now have moved it to my ensuite as it gets more use in there. So I have renamed it from bathroom to ensuite but a couple of days later it reverts back to bathroom. I have changed it multiple times and for some reason it keeps reverting back!

My playlists usually run to 100+ tracks. I have them in a random order. I'd like to ask why does the Sonos system repeat the same track three or four times even though the track is only added once? This happens even when the shuffle feature is used.

questions to their customer service is always answered with some crappy standard email. Forcing updates on absolutely everything constantly. Why? I want to use an old Mac to serve as the music library, impossible to use as it’s can’t run the sonos desktop version 10.0. I don’t understand why no one is reacting to this. I have 9 rooms in my house, so I can’t say I don’t like the simplification and their product. I just wish there was another composting product out there...

I recently bought a Beam for my living room and a pair of ONES for my kitchen. I’d love to add a bit of bass to both setups but the current SUB at £699 seems both expensive and excessive for both applications. A ‘Mini SUB’ priced at around £399 would be perfect for me. I feel like the current offering has the size and power to be paired with something like the Playbar or a pair of Play:3 speakers. The Beam or a pair of ONES just doesn’t have the power to keep up with the current SUB so I can’t bring myself to buy one because I feel like it is too big and too much money for what’s my needs are. I can’t be the only one in this position. Please make me a little SUB. Thanks. PS: If the Play:5 has Alexa integration then I’d have bought that for my kitchen.

I’m just wondering if it would be possible with future software updates to use a Sonos amp to get a full Sonos Dolby atmos setup? It seems that you can already use the amp in a 5.1 setup to provide the rear speakers (using 3rd party in ceiling speakers) so why not use it to provide Dolby atmos to the in ceiling speakers (either 2 or 4) instead with a pair of play:1’s providing the rear channels. Apparently atmos can only be passed over hdmi and not optical but now that the beam connects to the tv with hdmi through the arc port doesn’t this make this idea more feasible.? im sure Sonos could produce a Dolby atmos specific in ceiling speaker so that the speakers audio qualities were known so that true play tuning could be used. The ideal setup would be beam (or updated playbar with hdmi/arc), sub, 2x play:1 as rear channels, and amp which would be a wired to the in ceiling speakers and configured to provide the the “atmos” in ceiling speakers and grouped with the rest of system.

Been reading about others frustrations with songs cutting off before end. Happening with iPhone close to Sonos and strong Internet. Was chatting with friends the other night and some similar experiences. Wanting to take this back amd get an old fashioned CD player?

To whom do you report spammers using Private Messages? Specifically "LauraRalph" who uses and email address of sergeantlaurarealph7@gmail.com? Google that address and there's lots of people reporting that across multiple websites (Norton Community, WebRoot,..).