This ought to be good ...😀
Despite having lodged my complaint over three months ago the Dutch regulator has made no effort to communicate with me
What do you think is the reason for that?
But it has always been necessary to register an account. At least as long as I have been a Sonos user. One reason is to determine from the user's location which music services they are legally entitled to link to the Sonos account, as some of these are geo-limited.
But it has always been necessary to register an account. At least as long as I have been a Sonos user.
I first came across Sonos in an office that had a Play 5 speaker about 5 years ago and anyone could use their phone to control the music, if I remember correctly the only thing you needed was the wifi password but I'm sure there was no requirement to set up an account.
I will follow the progress of this complaint with interest (though having just become the proud owner of a Sonos Sub to complement a range of speakers already residing in my home it will likely have no impact on future purchase decisions).
I first came across Sonos in an office that had a Play 5 speaker about 5 years ago and anyone could use their phone to control the music, if I remember correctly the only thing you needed was the wifi password but I'm sure there was no requirement to set up an account.
Anyone with the Wifi password can today as well; this has nothing to do with account thing.
I first came across Sonos in an office that had a Play 5 speaker about 5 years ago and anyone could use their phone to control the music, if I remember correctly the only thing you needed was the wifi password but I'm sure there was no requirement to set up an account.
Anyone with the Wifi password can today as well; this has nothing to do with account thing.
Indeed. Setting up the system required an account. Nothing to do with individual access to that system.
There's always been a requirement to set up a Sonos account, otherwise the update servers wouldn't know which software version to deliver nor, as John B says, which service availability list to issue. My account dates from 12 years ago, when my first Sonos bundle arrived.
Apple, Google, Amazon ... these all require an account before they'll deliver software. There's nothing new under the sun.
What has changed in recent times is the requirement in the controller to sign in, before configuration changes can be made and new devices added to the household. Sensible security precautions in my view.
What has changed in recent times is the requirement in the controller to sign in, before configuration changes can be made and new devices added to the household. Sensible security precautions in my view.
Exactly. With Sonos more open to the internet due to Cloud services and voice control, Sonos has stepped up the security in order to protect users! This authentication before adding a speaker or registering a new controller (not to mention other settings like volume control) is so outside hackers cannot gain access to your network.
Only in this day of tin foil hats would someone complain about a company increasing security while simultaneously carrying around a device that has an active microphone, a tracking GPS, and a video camera, and has been 100% proven to be spying on users, even after those things are specifically turned off.
Only in this day of tin foil hats would someone complain about a company increasing security while simultaneously carrying around a device that has an active microphone, a tracking GPS, and a video camera, and has been 100% proven to be spying on users, even after those things are specifically turned off.
So if you own a cell phone one gives up the right to complain about any privacy issues with Sonos?
Android and iOS don't require an account to activate and use.
Only in this day of tin foil hats would someone complain about a company increasing security while simultaneously carrying around a device that has an active microphone, a tracking GPS, and a video camera, and has been 100% proven to be spying on users, even after those things are specifically turned off.So if you own a cell phone one gives up the right to complain about any privacy issues with Sonos?
Android and iOS don't require an account to activate and use.
And when did you last activate iOS or Android?
And when did you last activate iOS or Android?
Don't bother John. We all know the shtick by now.
Android and iOS don't require an account to activate and use.
The app stores do.
The app stores do.
Yep, but you can still use the phone, activate it etc. without providing an account.
You do have to have an account with a mobile provider in order for a phone to work. And, try using your iPhone without an Apple Account. It will pester the crap out of you until you activate one. You also cannot do any updates to the operating system without an account.
The app stores do.Yep, but you can still use the phone, activate it etc. without providing an account.
You are using the phone. The phone is using an OS. Sonos is a product you buy. So is a phone. An operating system is not. It is a preposterous and illogical analogy.
In fact you have switched from talking abour activating the OS originally to talking about activating a phone when challenged.
You had best stop digging.
It is a preposterous and illogical analogy.
Of course it is. Without an account a phone would get no OTA upgrades, no sync, no backup, no apps ... not to mention the obvious need to have a SIM to actually use it as a phone.
This is a sterile discussion. Sonos simply won't deliver firmware updates without a SonosID/account. Period.
No worries, OP. I’m certain your complaint was filed - straight into the circular file.
The app stores do.Yep, but you can still use the phone, activate it etc. without providing an account.You are using the phone. The phone is using an OS. Sonos is a product you buy. So is a phone. An operating system is not. It is a preposterous and illogical analogy.
In fact you have switched from talking abour activating the OS originally to talking about activating a phone when challenged.
You had best stop digging.
If you buy an Android or iOS device you don't require an account to turn it on and use it. I'm not referring to apps or cellular service.
If you look back it was in response to another post making another point. I was not saying sonos is like a phone, that Sonos shouldn't require an account nor was I saying anything negative about your precious Sonos.
It is a preposterous and illogical analogy.Of course it is. Without an account a phone would get no OTA upgrades, no sync, no backup, no apps ... not to mention the obvious need to have a SIM to actually use it as a phone.
This is a sterile discussion. Sonos simply won't deliver firmware updates without a SonosID/account. Period.
Pixel and iOS devices don't require cellular for ota updates. I know you know you can Side load Android apps. On Android you could side load a phone app to make a call. In the country I live you can buy a pre pay Sim with cash at a store, no account needed.
Keep trying.
Again this was in response to the poster commenting to the op.
I first came across Sonos in an office that had a Play 5 speaker about 5 years ago and anyone could use their phone to control the music, if I remember correctly the only thing you needed was the wifi password but I'm sure there was no requirement to set up an account.
Anyone with the Wifi password can today as well; this has nothing to do with account thing.Indeed. Setting up the system required an account. Nothing to do with individual access to that system.
That (to my mind) presents more interesting questions about the collation of data not necessarily relating to the individual's use of Sonos and perhaps makes a more compelling case for transparency from Sonos about exactly how they use/intend to use the data.
As I said I'm not particularly perturbed (yet), just an interested observer for now. Also, thanks for the input.
That (to my mind) presents more interesting questions about the collation of data not necessarily relating to the individual's use of Sonos and perhaps makes a more compelling case for transparency from Sonos about exactly how they use/intend to use the data.
As I said I'm not particularly perturbed (yet), just an interested observer for now. Also, thanks for the input.
Sonos' privacy policy is pretty straightforward when it comes to explaining how they use the data:
https://www.sonos.com/en-us/legal/privacy#using-personal-information
They also state unequivocally that they do not, and never will, sell your data. That is a legally binding statement under the jurisdiction of the FTC in the US.
