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amun
June 15, 2019
Question

Slow moderation

Why is moderation so slooooooow? I tried to post something (I think) a couple of days ago and it's still not there.
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    17 replies

    John B
    June 15, 2019
    I don't think there is any moderation of initial posts. Not by the evidence of some of the stuff that gets on here.
    amunAuthor
    June 15, 2019
    I don't think there is any moderation of initial posts. Not by the evidence of some of the stuff that gets on here.
    I saved an edit, and it told me that my post was going to moderation - GOK why.... Something that on most systems would only take an hour or two to sort out.
    Kumar
    June 15, 2019
    It is often a black hole that lets nothing come out. As to what John wrote, it is the InSided AI that choses posts for moderation; that explains it all.
    Peagle
    Peagle
    Enthusiast II
    June 15, 2019
    Why is moderation so slooooooow? I tried to post something (I think) a couple of days ago and it's still not there.

    Ive exchanged PMs with Sonos staff on this issue and my interpretation is that certain posters get flagged, then you need to be manually approved but it's low priority or mass delete.
    Kumar
    June 15, 2019
    Certain posters may be getting flagged, but I am willing to bet that I am not one of those. There must be more than one rule in play that is causing these events.
    Peagle
    Peagle
    Enthusiast II
    June 15, 2019
    Certain posters may be getting flagged, but I am willing to bet that I am not one of those. There must be more than one rule in play that is causing these events.

    Its the platform that is flagging the users and Sonos staff have claimed they are unable to do anything about it.
    Kumar
    June 15, 2019
    It isn't users, it is posts in my case. Rarely and completely at random.
    amunAuthor
    June 15, 2019

    Why is moderation so slooooooow? I tried to post something (I think) a couple of days ago and it's still not there.Ive exchanged PMs with Sonos staff on this issue and my interpretation is that certain posters get flagged, then you need to be manually approved but it's low priority or mass delete.
    Yet I've posted other comments since without problem...
    amunAuthor
    June 15, 2019
    It isn't users, it is posts in my case. Rarely and completely at random.
    Yes, it must be posts, as I've since posted OK... I can't think of anything that was particularly contentious, either...
    buzz
    buzz
    Grand Maestro
    June 15, 2019
    I'm not aware of any "moderation" function at play. (but, that does not mean that there cannot be one) I think that InSided becomes tangled sometimes and posts simply disappear for a while. I am more likely to experience this on weekends, especially on Sunday (in the US). I think that a post might be held hostage during backup operations. If there is a moderation function, I have a post that has been held for several weeks.
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