Fix & Optimize

Hey,Over the past couple of months, I’ve been using my move speakers to play music on when I practice bass. A few days ago, I went to play the music, and one speaker sounded incredible muffled like it was underwater, and the other speaker was fine. I could kind of adjust this and fix it with eq but it was still noticeably bad. I just used the other speaker that night. Last night, I went to go use the other speaker, and it seemed to have the treble maxed out on it with little to no bass coming from it. Same thing, even with messing with the eq, it still didn’t sound right. I haven’t used them since and I really don’t know what to do. I really want to avoid getting a new speaker if that’s possible. Has this happened to you, and what did you do to fix it?

I've recently been away on my return my system is offline i went to readd my system and make sure the network is ok and the sonos app on iso will not allow me to login so i can not configure my system pressing sign in takes me to a blank page I've tried everything. The system was working great before i went away  its it a sonos software issue with the app? .I've reached out to sonos support but tbh I'm more advanced with tech then the person i was speaking too so this was a dead end (not to sound arrogant)has anyone had the same issue and found a fix I've reconfigured my network from scratch changed dns incase its not compatible with sonos appreset all sonos speakers reset the app rebooted my phone tried on windows 11 pro sonos controller uninstalled the sonos app and reinstalled plugged into Ethernetnothing has worked ive managed to get the surrounds and sub back showing on my network but still cant readd them to the full system because i cant login to configure the app does allow me

This nonsense still persists. It's constant and annoying. Once you reauthorize, it never loads the service. You have to close the app, then re-open, then it works (until the next day when it stops working again).My setup: iphone app, 99% ethernet speakers/amps, high-speed internet, all devices have assigned ip address. No excuse for this. 

Soundcloud service has failed today and I am unable to re-add it. When it provides me with a code to enter into Soundcloud to reconnect it but once I log in and go back to Sonos it says ‘Something went wrong, check your internet connection and try again’. Other times it does not generate the Soundcloud code and just goes straight to the same connection issue message. Have tried restarting apps, turning all sonos zones on and then off at the plug. 

Sonos (S1 on Mac and iPad) is randomly losing connection to my music library… one day it will be working fine, the next it cannot find it.  The stock answer seems to be the firewall is preventing access/network or wi fi issues… but the firewall settings have not changed and everything else on the network and wifi is working perfectly.  File Sharing is on, Sonos is listed as a user with full access, have tried removing the library and re-adding it.  Works for a while but then randomly loses it.  I removed and re-added the library about a month ago and today it cannot find it.  There have been no updates to the system or software (have manually made sure that nothing is updated automatically that could cause this)… So I go through the same process, remove and re-add and it’s working fine.  Anyone else having this issue?  

This is our yard and the red line indicates a new pergola that we are going to install. All the gravel and some grass in the front will mostly be converted to concrete pavers under the pergola. I am planning to buy the sonance mag6.1 with Sonos amp (Best Buy exclusive) and was wondering how to place the 6 satellite speakers and the son woofer to get optimum results. We do want to focus on the pergola as the main entertainment area but would like to distribute atleast a couple Of the satellite speakers on either side of the yard. Woudl also need some recommendation on how to connect the left and right channels too.. Also this is the first time we are doing something like this so Any suggestions would be greatly appreciated. Thanks for helping out. 

Ok, what I want to do is to remove SonosNet completely and use only ethernet and wifi for my devices. Here’s what I have:PlayBar Roam V2 6 x Play:1I originally setup SonosNet for my network pre-wifi-on-sonos being a thing.I want to keep the Playbar and one of the Play:1s connected via ethernet, and have the rest use WiFi.  I want to disable SonosNet completely.  I have seen suggested processes that say to disable wifi everywhere first (I can’t disable wifi on my devices, the option does not exist anywhere on the app that I can find).   I’ve seen countless posts saying “If your devices are disconnected from ethernet they’ll just use wifi if it’s configured”.  I have both my 2.4ghz and my 5ghz networks configured to Sonos,  Sonos tells me they’re they’re and available, yet none of my devices are using it except for the Roam.  I followed advice that says I need to factory reset my Play:1s to add them to wifi (including the app telling me to do this).  So I tried it.  When I re-add them, t

My TVs main audio is connected to my Beam and it works just fine but when I try to connect it to my Kitchen Amp speakers, audio comes through for just a split second then stops. I can play any other audio source through my kitchen speakers but not my TV. I can also play my TV audio through other Amp speakers I have throughout the house but not the kitchen.  Thoughts?

I have just bought a new Port to connect my new Pro-Ject T1 turntable to my system. Installation of Port was simple with no issues.I have set the Port up as a “room” and connected the turntable via Line In. I have set up the default speakers via the app and it connects and plays as soon as I put the needle on the record.  I have also set up Groups for other rooms. Kitchen is 4x ceiling speakers powered by an Amp. Bedroom is a Play 3 etc etc. I have added the Port room to the Group but when selected there is no sound in the other rooms.  Any suggestions very welcome. Thanks 

I currently own 2 x era100 (stereo paired) & 1 x Move 1I am considering to buy 1 more Move1 to form an other pairCan I then connect the two stereo pairs together in the same room?Is it worth it? 

Read a few posts about sub mini not maintaining connection to the Sonos Amp and I have the same issue. They are 5 or 6m apart with a wall between them. It seemed to be stable for about 3 days but is still dropping out regularly enough to be annoying. I’ve read about cabling the sub mini and in the posts I’ve read people suggest that is to the router, but I would have thought to the amp makes sense as it’s WiFi connection to my home network, certainly in my case, is stable. Am I just reading it wrong and a cable from amp to sub will resolve the issue? I do have a home network, but have actually found my Sonos devices work better wirelessly (the WiFi coverage is good), I’m assuming because, other than the sub mini, they use their own Sonosnet network? It would be a pain, but it’s feasible that I could run a cable between Amp and sub, but didn’t want to start drilling any holes until I was sure! Thanks!  

The audio settings in the app, eq, etc are gone again today. Reappeared yesterday for a day and gone again. Why is this happening? 

Hi,When I play Podcasts via the Pocket Casts Service on my Sonos system I get US adverts but I am in the UK. I have checked my Sonos profile and it says that I am based in the UK.If I play the same Podcast using the Pocket Casts app on my phone then I get the UK Ads.Is there any other setting that can be changed to fix this?Thanks

No es posible escuchar música de YouTube gratis? Moderator edit:Google Translate-Is it not possible to listen to YouTube music for free?

My new sub 4 initially connected to my arc ultra then noted it was no longer working and disappeared from the iPhone app. I have tried to connect it again. It goes all the way through the process and says connected to system but checking settings it says sub 4 not connected and no sound. I have tried factory restarting, resetting app, deleting app and starting fresh with arc ultra and sub 4 and resetting router and nothing works, any ideas

My BBC Sounds plugin has stopped working. Fine yesterday afternoon, but had stopped working by 10pm, still not working today. I just get a meessage saying “BBC Sounds couldn’t play Radio 4. Try again”Not working when invoked via either phone or tablet; Not working on any Sonos device, including wired devices. Other content (Sonos stations, Spotify) works fine.I’ve tried all the usual stuff which never works (cycling power on devices, cycling power on router), to no avail…….

I use the apple music but I cannot start station as before. How to fix it. 

Just ordered an Arc Ultra to replace my trusty Beam gen 1 which I’ve been using via my TVs optical out. All 4 of the HDMI ports on my TV are used, and as I now want Atmos on the Arc and therefore have to use the TV’s eARC port, I’m looking at a splitter/switch. Current ports are 1 - Virgin, 2 - 4K Blu-ray, 3 (eARC) - PS5, 4 - Switch 2. Only ports 3 and 4 are 2.1 spec.The obvious choice would be to use HDMI4 with a 2 in/1 out switch for the consoles, and connect the Arc to HDMI3. However, is there a splitter (not a selectable switch) with which I could connect to HDMI3 (eARC) on the single port side, then connect the Arc and PS5 to the dual port side? This would take the PS5 signal in one direction, and eARC audio in the other, through the single cable connected to the TV, and the splitter. Hope this makes sense.

Hi,Since the new Sonos app update, the “View Album” option is missing when selecting a track from Apple Music.This feature was very useful to quickly jump from a single song to the full album.It would be great if this option could be reintroduced in a future update, as it really improves the listening experience for album listeners.Thanks for considering this request!Eric

UNC campus ITS will not allow Sonos on UNC wifi.  I have 4 rooms that I need synced music, for a 2 hour period before every football game.  Was going to try a Verizon mifi device with ethernet port, attach it to one of the Sonos 100, then create the SonosNet.  Question, what are the chances that speakers that are 40 feet away will catch the SonosNet, or said another way, whtat’s the distance that this configuration might work?

I have a Harmony Hub that talks to a Sonos Connect.The routine I set up works perfectly EXCEPT I cannot seem to get the Sonos device to affect “PLAY” through the Harmony activity (music source is Pandora). After Harmony gets all devices in the proper “state”, I can THEN go to the Sonos app and the Harmony routine has selected the proper Pandora channel. but will not start playing music. I can (in the Sonos app) click “PLAY” and then all is well, but I cannot seem to get the Harmony activity routines to include “PLAY” even though that command is one of the options on the Sonos device.I’ve also tried sprinkling in PAUSE DELAYs as well, no joy.FWIW I had this working but this stopped working after a recent electrical storm (all devices still work fine, just the “PLAY” operation will not work through the Harmony activity).

We can ignore my previous setup - I factory reset my Play:1, connected to router (eero) via Ethernet and when I go to Manage Networks / Update Network, it displays “We are unable to find a compatible product to update. You can try factory resetting the product to reconnect it to your network.”  I recently changed my network SSID (quite a normal practice). My goal is to disconnect the Ethernet cable and have the Sonos Play:1 successfully identify the new network.When I first connected the Ethernet cable (before factory reset), it picked up the Play:1 (connected by cable), and three other devices — which is a bit strange, given they were on the old network (but I thought, maybe the new network has propagated.) anyway, with no success configuring the new network SSID and being able to disconnect the Ethernet cable, I was forced to do a factory reset.Somewhere else, someone said I had to do an IP Reservation for the Sonos Play:1 device (and all other devices) and that didn’t solve the issu

My Sonos beam is connected to the tv. When trying to adjust the volume with the tv remote I have to get very close to the beam/tv before it will work. If I am 15 feet away it will not work /

I trying to set up a stereo pair of Era 300s using a line-in connection from my TV. I have tried multiple paths including using an HDMI extractor and more recently using an A/V receiver to do the same. Both setups have the same issue. The speakers turn off at repeatable locations in movies, generally when things get quiet. Are there any settings that can be used to stop the speakers from turning themselves off? 

My TruePlay tuning just stops at this screen and does not play test tones since I updated the speakers to V17.1