Fix & Optimize

Again….After not being able to access any music library stored on my Macs I gave an QNAP NAS a try in order to nail the major “library indexing” thing of Sonos a bit better. To make it short: No success. The Sonos S2 app on Desktop or mobile device is still not able to get the private local music library. A very long phone call to Sonos support did not solve the problems at all, in fact I had the impression that the supporting guy did not know very much about Mac OS, Unix, file sharing within Mac OS and else but I might be wrong here.The basics:For many years my music and video library resided on external USB volumes connected to an Intel Mac mini running Mac OS Mojave and iTunes. I did not want to update to higher OS versions because iTunes would get exchanged with Apple Music - and Apple Music is not compatible to one of my favourite old desktop apps called “TuneSpan”. TuneSpan so to say “spreads” the whole media library of iTunes to as many drives as You like, You are not forced any

I have a sonos home theatre system in my living room connected to our tv: sound bar, sub and x2 sonos speakers.I would now like to add a phono player via a connect amp.   I have added the connect amp to my home system but when trying to connect it to the existing components above it asks whether I would like to remove the existing connection. any advice on options would be much appreciated Many thanks Jeremy

Bonjour  j’espère que vous allez bien.  je vous écrit car j’utilise le sonos 300 et j’essaie d’y connecter la platine vinyle audio-technica AT-LP60XUSB-GM pour ce faire j’ai connecté un double jack entre la platine et un adapteur jack vers usb- de la marque Apple que j’ai connecté à ma sonos. j’ai réglé ma platine en mode « Line » et en mode « phono » mais sur l’application ma sonos Era 300 ne détecte pas l’entrée Audio mais la platine fonctionne car lorsque je branche des écouteurs le son sort bien en mode Line.  merci par avance pour votre aide. 

How do i change my connect:AMP what is the main device in the house to the Sonos Port?And another question! Could set up my “Sonos Port” as the main device and use the “Sonos Connect” on the Sonos 2 system?

J’ajoute une Roam neuve sur mon système existant, elle est bien reconnue.Lors de l’installation de l’assistant google, après m’avoir demandé d’ouvrir l’application Google Assistant, j’arrive sur un écran d’attente avec une roue qui tourne et qui me dit que ça va prendre quelques minutes, me propose de réessayer ou d’annuler.Ca n’aboutit jamais, par contre parfois, en revenant sur l’écran de gestion la Roam, l’assistant Google apparait comme installé. Et là je peux appuyer sur le micro et la led s’allume, mais il ne fonctionne pas.Et au bout de quelques minutes, ou si je l’arrête et que je la rallume, il est à nouveau non installé. Des solutions ? Moderator edit:Google Translate- I add a new Roam to my existing system, it is recognized.When installing the Google Assistant, after asking me to open the Google Assistant application, I arrive at a waiting screen with a spinning wheel that tells me that it will take a few minutes, offers me to try again or cancel.It never works, however some

Hi, is anyone else having issues with s1 being unable to connect to Sonos? I had issues where speakers were missing & reboot of boost and or rooter had sorted them, but was getting tired of doing this.  However now I am unable to connect to Sonos at all. I have tried rebooting but no success. 

I happy new years. It is 2025 and still we cant watch movies in DTS:X.And i cant change my setup sonos looks way better than the other brands, what a dilemma :(is there anyay to convert dts:x to atmos maybe?

Looking for advice , Have many Sonos Products and love them , Wanting to purchase two Amps and run one for each passive speaker , Will the Amp run a Bi Amp mode ?

Hi, I’m trying to use Sonos Ace for daily use on the computer (Windows). When it comes to games there’s constant problems. What I think is happening is that some games wants to use microphone, which then activates hands-free mode or so. So it changes the output to the “wrong one”, while also lowering the sound quality to free up bandwidth for the microphone. This is especially annoying since there is a dedicated wire micrphone that is configured to be the default. Anyone have any idea how to fix this?

How can i connect a dj mixer to sonos move? What do i need? 

I was having trouble connecting Sonos to Soundcloud and found this post (https://en.community.sonos.com/controllers-and-music-services-229131/can-t-connect-soundcloud-to-sonos-6897655) which described the issue I was having.    After a bit of mucking around I found the solution which was to enter the code provided on this page. https://secure.soundcloud.com/activate  Unfortunately the post above was closed for further comments so I could not add my solution so I figured I would create this post.  Happy New Year! 

Just a tip in case your downgrade to S1 fails during detection of your Sonos device in the S2 app after starting the downgrade process.In my case I did the downgrade via my Android phone which was connected to my 5Ghz WiFi. I had to switch my phone to 2.4Ghz WiFi first and then start the downgrade.

Auf ARD empfange ich den Ton als StereoPCM, auf ZDF als Dolby2.0. Die Lautstärke ist doppelt so hoch - die Qualität verständlich. ARD kommt sehr leise und oft schwer verständlich. Wie bekomme ich Dolby 2.0 auf ARD?  

Can anyone confirm if the Port has an optic in connection please? Trying to connect a Novafidelity X12 (Cocktail audio) streamer to Sonos. Thanks in advance. 

Hi, Ik ben onlangs verhuisd en heb 2 sonos one’s achter bank met 1 beam onder me tv.Alles is aangesloten, maar er komt alleen geluid uit de beam. Maar als ik via mijn telefoon spotify verbind dan doet wel alles het.. ik kom er maar niet uit. 

I have two systems which include the Arc, sub, One SL’s, and a Sony tv. One system allows me to controll the tv of course and Arc music without the tv on. The other doesn’t allow me to control the arc without tv when listening to music. Both TV’s  /remotes are set to the same settings. Can’t figure out why. I can use my phone only to control arc music volume on the one system when not watching tv. Settings on both TV’s for remote say via HDMI…not Bluetooth. Any suggestions? 

 I have a very irregular listening space and currently use 3 ERA 100s and a sub mini. This config is for MUSIC ONLY. I have a Beam Gen 2 in a bedroom for TV audio only. Because of the weird room(s) dynamics I have the 100s positioned 20 feet apart in a triangle formation for a listening area of 770 sq feet. I like the sound of the 100s but just ordered a pair of 300s. 20 feet apart is not ideal for stereo pairing and need to know how badly this will affect Stereo pairing the 300s. They (300s) apparently have better “features” and capacity for more “spacial” sound delivery.  I plan to use the 300s as the “main” speakers with either 1, 2 or 3 100s placed in more “obscure/strategic" locations in the listening space. If I do not pair the 300s how will this affect sound delivery in 770 sq feet of listening area with weird room angles and a 5 foot wide floor to ceiling (open space) wall within the listening area? I listen to Atmos and non-atmos tracks and still hoping to get optimum dispersi

I have 8+ Sonos amps (white), for over a year I have suffered through interruption and stoppage of the music. I have been diagnosed by the highest level support (Atom). And the best response I was given was memory is failing and you need to buy new hardware. It is a significant investment, and hard to believe this is the best solution Sonos can provide. With that said my setup is such that I can’t easily switch to an alternative so I tried to use the discount code provided….and guess what the coupon didn’t work!!!

I recently bought 2 Ace headphones with the idea connect them to the sound bar. I discovered it's not a feature developed for now. I chose them over beat or Apple headphones (they CAN pairing 2 headphones to apple tv!). Did I choose wrong? Do you “sonos” finally decide add this feature? Active noise cancellation is not made for share it? Thanks.

I’m a long time user and am totally disappointed and disgusted with the latest app version. To make it even worse, I changed ISP network provider yesterday and I cannot connect or even add the Wi-Fi address in my listing. Seriously! People change service providers all the time and to have a fundamental system change like this so difficult is beyond me. To try and do all these “MacGyver” maneuvers to make a system Work is ridiculous.Someone said to reset my system is not the answer I was looking for. I still have a playlist and a library that I can’t connect to my current system.  This overrated company and the platform is just killing me! What a way to enter the new year with a broken and expensive music system. Thanks for nothing.

I think this is a request for enhancement. Spent some time searching the community and didn’t find this already discussed.It would be nice if the Sonos PC and Mac apps could be enhanced (or maybe a separate app created) so that a PC or Mac and its connected speakers could serve as a Sonos “speaker.” That is, it would appear in the Sonos app in the list of devices in the Sonos system and could be grouped with other Sonos speakers.For example, when I play music from iTunes on my PC, using AirPlay I can send the sound to any or all of my Sonos speakers and the computer’s connected speakers, all nicely sync’d. When I’m playing music from Pandora using the Sonos app, I’d like to be able hear that in the room where my computer and its speakers are.Well, looked some more and found this. Sounds like the old-timers know this (fairly obvious) idea has been around and rejected for years. Also, it sounds like one could put a Port in-between the PC and its speakers and accomplish this at considerab

Hi - I haven’t been able to use my Sonos products from my phone in months now. I tried re-installing the app about 10 times, it opens to black screen with white logo, then turns to black screen and crashes. I have seen threads from 6 to 7 months ago with COLOROS users having the same issue, when will it be corrected ? I can wrap my head around the fact that there still isn’t a fix !  Specs of my phone :OPPO A72 COLOROS 11.1Android 11Qualcomm Snapdragon 665I know there is a web app, but it is not a viable long-term fix. There has to be a true corrective.Many thanks in advance for your support.

I have new units, arc connection works, but can get sub 4 to even be found I have rebooted both units and still sub 4 will not connect.solid orange light any suggestions?

System goes in and out when changing the channel in my TV.

Yet again I re-installed My Music onto Sonos. It lasted two days and has vanished yet again. Also, although the app shows the Roam is playing, there is no sound and the app can't detect the Roam to attach it to another room.CEO incompetence is often cited as responsible for this car-crash of an app. Perhaps alternatively, it is their desire to actually drive people crazy with this deliberately appalling pile of junk.