Troubleshoot, tune and get the most out of your system
Recently active
Hi,I have had a Beam for a few years and initially it seemed to work fine with my then very old Sony television. It went unused a while and then I acquired a newish Sony tv and thought I would make use of it again. i connected it to my Apple TV and it is easily selectable as an Airplay receiver and works fine. The issue was when watching broadcast tv, or content from my Amazon stick - the tv would not recognise it and the app - which is a horrible thing to use - could not recognise the tv. Now acquired another newish tv, a Samsung, connected via the one Arc port but exactly the same issue as with the Sony while working fine when used via the Apple TV. I’m quite annoyed at the time I have spent on this just to achieve a simple goal of my Beam working in whatever mode I need it to. It should surely be a lot more plug and play? Any advice very welcome Thanks, Craig
Since yesterday I am unable to connect with my Deezer account through the S2 app. I’ve tried deleting the service and adding it back in with no luck. The Deezer app itself works fine as does playing music in it it’s simply trying to get sonos to connect that fails. Has anyone run into this issue recently and been able to correct it? Sonos helpline is running with an hour wait time so I thought I’d try here cheers
Guten AbendSoviele haben ihre Kritik abgegeben, wue lange geht es noch bis Sonos Stellung nimmt?Vielen Dank PS ich brauche einen Wecker, habe ich diese Funktion nicht, dann brauch ich auch Sonos nicht Moderator Edit: Google Translate- Good eveningSo many have given their criticism, how long will it take for Sonos to comment?Thank you PS I need an alarm clock, if I don't have this function then I don't need Sonos either
Where is the link to get the old sonos S2 app installed using apkmirror? I need to do a downgrade with a One (Gen 2). I will be using my sister’s Android tablet for this.
The configuration disappear after 2 days. for example I configurate : tweeteer 4 bass 1 and true play but after a couple days everything is reset again. why that? Someone that has the same problem?
I noticed that “Add to End of Queue” now appears in the context menu when browsing my music library, along with “Replace Queue”. However. selecting “Add to End...” always fails and displays the message, “”Unable to add to end of queue”. Note that “Replace Queue” does seem to work properly with my music library. On another note, editing my home screen to remove “Pinned Collections” that were created in the old controller are only temporarily deleted when I edit the home screen. Closing the app and reopening it restore these collections (which are all podcasts).I wanted to make sure these were documented as a bugs, and not considered fixed. I’m on controller version 80.04.05-release+20240702
Whenever I play music on my speaker number 5 it crackles
Qobuz “playlists” section no longer shows chosen playlists. It’s just blank in the new app.
Can I use Sonos speakers and LG speakers together in a group? If so, how do I create that group?
Installed new app and it wiped out my iTunes library, how do I get it back to play on my SONOS system?
Quiero terminar de configurar beam gen 2 y sale esos errores 1064 y 1106, por más que pongo la clave del wifi, reinicie beam, móvil y módem será defectuosa? Moderator Edit: Google Translate- I want to finish configuring beam gen 2 and those errors 1064 and 1106 appear, no matter how much I enter the wifi password, restart beam, will the mobile and modem be defective?
When playing music through the app with Spotify as the provider, the music is frequently jumping and skipping.Very similar sound to a CD that is badly scratched.No response through the app also to move the track forward, the queue was showing as empty and no music found.
Currently, only a handful of Spotify playlists show through the sonos app. Will this be fixed in upcoming releases. There was not an arbitrary limit set on viewable playlists in the old app. When will the personal music library be searchable again? Thanks
I bought Sonos era 100 Bluetooth speaker and had previously bought a karaoke mixer that came with two Bluetooth mikes. I now wanted to connect karaoke streaming services via MacBook to mixer and then to Sonos era 100 but the set up does not seem to work. I can connect my MacBook to karaoke mixer via Bluetooth and then the mixer via line in 3.5mm to Sonos but the audio is not working.
Hello,I have a ARCANA HDFURY (with the latest firmware 0.87), SONY XBR-65X900F TV, APPLE TV 4 K and SONOS ARC. Before I wasn't able to get DOLBY ATMOS now I've got it but now I can't turn off my SONY TV with SONY or APPLE TV remote,Have tried couple set ups on the ARCANA without success Any help will be appreciated thanks
Sent by you:How to create a new playlist on Android phone for Sonos S1 version 11.14
Hi hi,It looks like my Apple iPhone automatically updated the Sonos app, and I’ve been having lots of issues which has rendered my system useless. For context, I have a Roam, a Beam, and 5 Sonos Ones throughout my home. My home network/ISP have not changed in over 3 years, so I believe these issues I’m having are on the Sonos software side. For reference, every single one of the issues I am having are not present when using the 3rd party SonoPhone app. List of issues below, I’d love some help on how to fix some or any of them.Inaccessible services: Spotify can’t be accessed in the Sonos app, every time I select my Spotify library (songs, playlists, or artists) I get a “Something went wrong” error. This error is still present even after removing and re-adding the Spotify service to the Sonos app. The only way I can listen to my music is from the “recently played” tab. Volume changes: the music volume will randomly spike to max volume during playback, this happens very frequently. This i
Je n'Arrivée Plus à faire fonctionner certaines stations de radio qui apparaissent en grise et ne fonctionnent pas Moderator Note: - Translation using Google Translate I can no longer operate certain radio stations which appear gray and do not work
My speakers worked fine until a few days ago. Now I am getting no sound at all. The app shows something is playing but nothing. I have switched streaming services but still no luck.
I have a Sonos 5S that will not power up. Its not the lead as I have used one from a working speaker.Is it fixable?
I seriously don’t get it. I’m an early ambassador for Sonos. Love the products. Have owned over 20 components over 2 homes for years. I stuck with Sonos through the S2 upgrade. But, the premise is multiple zones synced to play the same thing or multiple separate zones. I don’t get offering $400 headphones. There are literally hundreds of quality headphones that are equal in sound quality and more compatible with multiple streaming/ Bluetooth/ plug in platforms.Help me understand how this product fits…
While trying to setup a new Sonos Amp in the new app, it won't register. Then, you go to settings to manually register, and the app crashes….every time. App is current version and iphone running on latest IOS. This new app is absolutely horrible. You made unnecessary changes to an app that was already easy to use and show customers how to use. Completely unnecessary to overhaul this like they did. If you want to give it a cosmetic refresh - fine, but this is just horrible.
Why do we no longer get icons on some music services eg Also, this option doesn't add anything to my homepage
I’ve had the Sonos Beam for 2 years and I love it. The Sonos app however has become a complete joke! Once you figure it out, they change it! Do the people at Sonos have ADHD?!? Can you either leave it alone or come out with an app that actually works and is easy to use?!I use the Sonos Beam for music using Sirius and with the latest app it’s very slow to load, gets stuck when trying to shut off. This latest version is AWFUL! Stop screwing around with it!
Missing the button. Cannot add stations or music. Where did it go? And yes... I have the most updated version
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.