beam gen 2 error 1064 y error 1106!!!

Manage to get my Beam 2 to update today, so it could finish setup process.

This is what I did…

deleted the app from my Android phone so it was only on my iPad. 

checked in app store for any updates, new update today 24th June 3pm UK time.

had SonoPad and SonosTube apps on iPad also deleted them.

have a VPN app on iPad so switched that on and set country to USA.

unplugged hdmi cable to TV.

reset Beam 2 to factory settings.

went through usual setup procedure and bingo worked perfectly.

So was it the app update, using a VPN, deleting all sonos related apps from my devices or all three?

I rebooted the Speaker 2-3 times at different times and I finally managed to see my Beam speaker in the SONOS app.

It did take overall 3+ hours to get this going, not what I expected.!!

Still trying to hook up my Alexa account to the SONOS account so I can hear music from this Sound Bar. But I will try this over the weekend.

We have been having the same issue. 

I spent 1 and a half hours on the phone to Sonos support and seem to have fixed the issue. 

After trying all the things, the fix was to download the Sonos app into my laptop (mine is windows) and then do the set up on my mobile. 

We have 2x one SL

Very frustrating but we have music. 

Fingers crossed they fix the app quickly.

Finally resolved this matter. I downloaded the Sonos app in laptop (Window) version. Once I open the Sonos app Window version, the problem is resolved.

After the update using Window version, it is now also fine using the Android Sonos app. 

Thanks, I had the same problem with my Move2, after the app update, it didn't connect again. Error 1064 and others.

Window app and sync right away! And works again on my phone.

I had error 1064 issue when using Android Sonos app. Spent hours on it but finally resolved it by factory resetting all speakers so they were flashing green, and uninstalling and reinstalling the Sonos app. The reinstall initialised all the app permissions again. I chose ‘Set up New System’ and went through the usual setup process without issue, apart from having to manually key in the pin for each speaker. 

Note that this same process continually failed on my iPhone app!! Windows app didn’t work either.

I tried like Battee to do factory restes and reinstalling everything on Android on my end without luck. I'm disappointed to no end by the behavior of the company and their communication. On top of that, the app taunts with the new radio pro. Instead of pulling even more money out of our pockets maybe get your priorities right and fix the things you broke.

Thought I’d bricked my Sonos when they would not register following a factory reset. Error 1064 and 1106.

Installed Win10 app.

Not sure what I did but quite easily connected to both of my One’s (gen1).

They now respond under the Android app.

Thank you Lyricist.