Fix & Optimize

Hello, after few hours of research, I eventually came to the conclusion that google assistant is not supported today on Era100. - https://support.sonos.com/fr-be/article/set-up-the-google-assistant-with-a-voice-enabled-sonos-product this is really disapointting, I expected that feature set when buying the devices. Anyway, damage is done.I read somewhere that it is on the roadmap to support it, can you share any ETA? that would be greatly appreciated, thank you in advance

Hi!(Sorry I meant Beam gen 2, but I think I can’t edit that anymore)I believe this feature was never there or added back somewhere middle of the 2024?Does it work today and does it support Dolby Atmos when watching movies?Also do you need iPhone to set it up or Android is also ok?One more thing - it doesn’t try to mimic your (limited) home setup, right? I mean if you don’t have height or rear speakers, then it’ll still to mimic 360 degrees? (As well as headphones physically can mimic that)

I changed my wifi & reset to factory settings to get my machines to work & now I can’t use my Alexa settings. She just ignores me & stays quiet. What should I do next? 

I added Sonos voice control since Alexa no longer worked to play live / terrestrial radio stations (which is what I’ve been doing for over 6 years!). is there a way for Sonos voice assistant NOT to yell “fantastic!” or “awesome!” in response to a command? or at least turn down the volume of those responses? It’s really annoying and disappointing, once again degrading Sonos user experience. Thanks. 

I’m unable to connect to any Sonos devices in my house.  The console on my Mac gives the following errors:“### Ignoring device found without pairing ID: 61856318877894, 'Sonos Arc System'”, “APSAudioFormatDescriptionCreateWithCMFormatDescription:289: got error -6735/0xFFFFE5B1 kUnsupportedErr”,“ptpClock_GetSynchronizedNetworkTime:560: false condition”, “BAE [0x549B]  [0xA87D] ### APSNetworkClockConvertUpTicksToNetworkTime returned an error: -71974 for anchorTimeHostTime = 125263.270, anchorTimeHostTimeTicks = 3006318482364”,.The one that concerns me is the one about the pairing id.   Is anyone else getting that message?  It appears that the lack of a pairing id is what’s preventing any of my Sonos devices from receiving Airplay(2) streams. I have the streams set to ALAC, 24 bit, 48kHz, is that compatible with Arc?

Is it only me facing the track skipping issue with Spotify while on wifi?Moderator edit: combined posts

Songs randomly change, mid-song, on Sirius XM, and change to another. It just happened again:  Led Zeppelin song was playing, stopped, and Stephen Still’s song starts playing, until its completion. I can’t discern a pattern, but it happens many times a day. Can’t determine if it’s Sirius XM or Amp. Anyone else experienced this? Thx

Sonos people...how can you exist as a brand, company, whatever? Really. Is it because of the marketing??How the f is possible that in 31 December 2024 to have the same issue with "need to login as system owner" error???? When this error was brought up by several customers for months already.How can you not give a single s**t about your products? Absolutely insane. What do you work? What exactly have sonos employees done for months, if today a user can encounter the same stupid error??? You products cost a hell lot of money...and after we receive the products we look like clowns trying to do BASIC AND SIMPLE things with your dumb products. Absolutely unbelievable.How the f can we get rid of this error? We tried everything. Unistalled the app, reinstall the app, reset the speakers. What the hell is going on? Noone from sonos is using the products???And how can a SPEAKER in 2024 not have the most trivial and basic feature...BLUETOOTH?!?! It is insane...no other way to explain this...its I

I just bought 2 Sonos amp to power 4 in wal speakers.  I set them up as surround sound so they unified into a single component. I ran a YouTube video test for 5.1 and front sounds work fine. However the rear sounds seem to be coming from my front speakers instead of my rear sr speakers. Am I missing something?

My connect was working. Then it stopped after I unplugged it to test a new amp. I tried to reset the connect by pressing the play/pause button while I power it on for a min. The light just stays white the whole time , it never flashes amber. Anything else I can try?

How do I set up Alexa thru Sonos ERA 300?

 Certain playlists I'm using from YouTube music seem to multiply once they get into Sonos for playing, as I go into the queue the playlist goes from 150 songs to 33,000 songs. It's just multiplying the playlist over and over again. This is causing issues with the same songs playing repeatedly. I've tried changing the playlist in YouTube music, I've tried disconnecting from YouTube music and reconnecting, I've tried deleting the queue and trying again, and nothing works.  Please help  Thanks 

Is anybody else observed the quality of the Ace case is poor and the zip design allows it to stick ? I fear the case material also won’t last , is there an improved case planned ? The case also marks easily.

Hi, I’ve connected my Sonos Arc Ultra to my LG G4 via HDMI, which acts as my receiver speakers. I’ve also set up a complete Sonos system using the Sonos app, including the Arc Ultra, Sub 4, and two Era 300s. Here are the issues I’m facing:1. The full Sonos setup (Arc Ultra, Sub 4, and Era 300s) frequently disconnects when used as temporary audio.2. When both the Arc Ultra as receiver speakers and the Sonos home theater setup are connected, I can’t control the volume with the Apple TV remote. What’s the best setup and approach to resolve these issues?

Can you control the volume on the ERA Surround sound speakers separately from the RAY

The software is impossible for me to understand.  I tried to add this new speaker to the Group of whatever it is supposed to be.  I just want to listen to music and not spend hours navigating crap software.  I think I have spent more time messing around with the app than I have listened to the actual speakers play sound.  How hard can it be to simplify the software.  I think go back to the way it originally was when you guys first started this dog s*** company.Moderator Note: Modified in accordance with the Community Code of Conduct.

I have a Sonos one, Play 3 and Move and up until recently I could connect all 3 devices on my ipad and play them independently but now the One and Play 3 can only be seen on my ipad if they are hard wired into the router.I have tried to add them by bluetooth but neither can be seen when searching unless they are hard wired in.Any idea how I can get them back on the ipad without being hard wired in?

how do i use my ipad mini music library as a source for my sonos system?

iPhone app no control.  Can join system and see all devices. Sometimes get a message “unable to control system” web browser does control systemsame symptoms on two iPhones - both were working. Neither are company owned.  Pressing play button on any speaker will start the last source.   Lucky for me I like BBC 6music so at least I have some music. Buying five  Sonos devices to get a single Digital radio station is hardly a good deal   ACTION so far have deleted (latest) iPhone apprebooted iPhone left WiFi network and re-joined   NEXT actionrevert to S1 app? Feels like a huge effort to reset all five devices   

Is there any chance the turntable can play on speakers without the line-in adapter? Right now I have the Pro ject T1 SB with Era 100, and I got no problems.. but can it Connect to my other sonos speakers? I have 3 x era 100 and Ray with a subwoofer. Can I play on them all or is it locked on the one speaker I have cables from the turntable?  please help, :)

Every now and then, SONOS app Sveriges Radio (P4) plays content with several hours delay. It can also start replaying segments from hours ago. Or loop. If I stop, and hit play again, it normally starts broadcasting in real time. Then, after a couple if days, or weeks even it happens again.Anyone else experienced this? Any clue why this happens? 

Hi. I have beam Gen 1 with supporting speakers on the v2 app. Is a connect 2 the cheapest way to connect a Sony turntable or can I pick up an old zp 80 or 90 ?  Thanks. 

Setup: Arc Ultra + 1 Sub 4 + 1 Era 300 + LG G4 TV (using eARC HDMI).Goal: Connect everything to the TV in one Sonos room with synced volume, without relying on my phone for adjustments while watching TV.Issues Encountered:After setup, I end up with two rooms: Family Room and Family Room 2. These can be grouped via the Sonos app, but: Grouping requires the Sonos app every time I watch TV. TV volume doesn’t sync properly with the Era 300 when grouped—its volume needs to be adjusted separately via my phone. The Era 300’s output is slightly out of sync with the Arc audio Question:How can I configure my setup so all devices are in one Sonos room with synced volume, eliminating the need for manual grouping or phone adjustments?

May I connect Sonos Beam and SL to NAD302 preamplifier output?

Hi all, I’m experiencing issues connecting my Audio Technica AT-LPW40WN turntable to era 300 speakers. When I connect the RCA to turntable and 3.5mm jack + line in jack to era 300, nothing shows up in the line in option on the Sonos app. Any suggestions?