Fix & Optimize

Hi,I have a Sonos Amp with 4 Sonos in-ceiling sonance speakers.I am wanting to add a turntable with a built in preamp so I’m able to just connect the turntable to the amp via RCA leads. I don’t have any separate bluetooth speakers etc. which I’m wanting to connect.I’m looking at the Pro-Ject debut carbon (Sonos edition). Was wondering if anyone has a similar set up or could recommend an alternative/better turntable.Thanks in advance

Been trying for days now done all what people say to do reboot the beam reboot the router uninstall Sonos app and reinstall it same as Alexa app and I still can't get Alexa to work on my Sonos beam 

I have this bug in the latest (October update 80.10.06) of the android app.If I select “Add to Queue” for a single track from my Music Library, then the queue is no longer accessible from the “playing” window.  I get the error message “Unable to load.  Please Try Again”.Selecting “Add to Queue” for an album seems to work correctly.  Also for a single track/item for other services (e.g. Soundcloud, Amazon Music are ok).This has been reported to Sonos.Other points to note.The track IS added to the end of the queue.  But I can only view it in my PC Windows Sonos app.  So the queue is ok, just no longer viewable or accessible in the Android app. The Queue is no longer visible or editable on the android app.  You cannot clear it.  The only work around is to add something else to the Queue using the “Replace” option.  This “resets” the queue. If you add a single track to the existing queue in the windows app, the updated queue is still visible on the android app.  Tried all the usual… Sonos

It’s beyond a joke.I have an arc, 2x ones and a 2nd gen sub which I use with the TV (77LGC4) plugged into the arc hdmi.Basically none of the features in the app work:- night mode ❌ I press the button and nothing happens- speech enhancement ❌ I press the button and nothing happens- EQ ❌ I change settings and no changes to the audio are made and when I go back to the EQ setting they are all reset back to ‘0’- audio codec detector ❌ the app says I’m playing in stereo despite plex playing in Atmos and I can hear the surrounds playing individually. Sometimes it will pick it up but not consistently.- Trueplay ❌ goes through the setup process but won’t stay turned on and no difference to audioDigital audio output from the TV is set to ‘auto’, but I get the same results if I set it to PCM or passthrough.What is going on?     

Hello,I own a Playbase, two One speakers, and a Gen 3 Sub in my living room. It's a system I'm very happy with, and the only thing I'm missing is compatibility with Atmos, and maybe later on with the Sonos Ace. Recently, I bought a 4K Panasonic player, and I'm really excited to try out movies with an Atmos audio track.I've read in many places that the Playbase sound is better than the Beam 2, with more spatial depth and better bass. I’m not sure if this would be balanced out with my current setup of two rear One speakers and the Sub 3.Also, I'm not sure how much of a difference it would make to watch a movie with my current setup in Dolby 5.1 compared to watching it with the Beam 2 and the rest of the components in Dolby Atmos.Right now, I have all four HDMI ports on my TV occupied, so I’d probably have to connect it with the optical adapter. I don’t mind losing HDMI CEC functionality and similar features, but I’m unsure if this would mean a lower sound quality when playing Atmos conte

I have an existing system, using S1 app, and have successfully set up a music library, which is a usb stick plugged into my router (this is a BT Smart Hub 2 for any UK based users reading this). I have added an Era 300, on the S2 app of course, however using the same path for the music library, it says it’s not recognised on the S2 app. What am I doing wrong? Thanks for any support and guidance with this. 

In the old app if I had found a song via search and was playing it, I could then directly tap for the album info / track listing to see the rest of the album it came from.Is this ever coming back in the new app? I don’t see it on the trello board. Was very useful!

So… the Era 300 was breached today.https://www.bleepingcomputer.com/news/security/samsung-galaxy-s24-and-sonos-era-hacked-on-pwn2own-ireland-day-2/“Dungdm from Viettel Cyber Security took control of a Sonos Era 300 smart speaker using a Use-After-Free (UAF) vulnerability. His successful exploit added $30,000 to his team's earnings”I have been searching but have not seen any response to this yet. Has anyone heard anything?

Bonjour à tous,Chaque fois quand je ouvre le sonos app les paramètres de réglages sont mis tout seul 0 0 0 0Je peux dire avec tristesse avec ce nouveau app il y a rien comme avant, je vais dire que des problèmes rien ne va!!!Cordialement Beni Moderator Note - Translation by Google:Hello everyone,Each time when I open the Sonos app the settings parameters are set by themselves 0 0 0 0I can say with sadness with this new app there is nothing like before, I will say that nothing is wrong with the problems!!!Sincerely Blessed

Everything looks fine but when I select say spotify and hit the playlist all I get is “no content” in the bottom bar.

Hi all,I’ve got a Sonos Playbar that connects to my TV via an optical Toslink connection, but I’m looking to connect another device to that same connection. I’ve been told a splitter could work, which sounds great in theory, but I’ve also heard that you can only connect one device at a time with a splitter—so it’s either one or the other.Has anyone experienced this issue? If so, how did you resolve it? Is there a way to use both devices simultaneously?Thanks in advance for any help!

Latest Sonos software still not fixed, dumster fire, Cant register my Sonos Play 1 x2 and my PlayBar after changing internet supplier.Waited over 6 months to get a woirking update to sonos soggyware, but this forum is still full of customer who have unusable products.Have factory reset, allowed sonos to upgrade firmware on devices, and all 3 are recognised but wont register.

IN UN KIT SURROUND FORMATO DA SOUNDBAR ULTRA  , 2 SPEAKER ERA 300 , SONO COMPATIBILI TRA LORO 2 SUB , GEN 3 E 4 TRA LORO?Grazie Moderator Edit: Google Translate - IN A SURROUND KIT CONSISTING OF ULTRA SOUNDBAR, 2 ERA 300 SPEAKERS, ARE 2 SUB, GEN 3 AND 4 COMPATIBLE WITH EACH OTHER?Thank you

Why do I get multiple entries for compilation albums in my local library and each entry plays the complete compilation album, I appear to have a separate entry in Album view for each artist within a compilation which is sometimes over a hundred entries for the same album. This is both with the windows app (Win 11) and android app. With well over 700 albums and lots of them listed multiple times it makes the selection very UN-user friendly Many thanksLimpet53

My Sonos Play 3 is not working properly. I have tried to reset it to factory but the light will not turn green again.Moderator edit: Tidied up typos for legibility

I have problems with the speech enhancement feature in the Sonos app for my Era 300 and Era 100 systems. In the lastest  version of Sonos app for Android and iOS, appears the speech enhancement feature available for my Era 300 and Era 100 systems so it was a feature I was waiting, due to I use my speakers also as TV sound system but initially the equalization options in the app were so poor and didn't have an option for enhancement of the voice. In this new version of the app I tried to enable this feature that is available for both Era 300 and Era 100 but, several times I enabled, when I return to the app to verify that is enabled, this feature have disabled automatically after some minutes or hours. In the Sonos support chat have told me that this option is only available for Home theater systems and to be available for other systems is an error that will be corrected. I told to the support agent that will be desirable that Sonos don't remove this feature for non Home theater systems

When Move has been updated it can not understand command’s from Google anymore. When I use One I just say (in Swedish) Hey google, play P4 - which is the radio station I normally listen to. Move will not understand. Keeps asking for which unit. There is only one system I have. Speakers are on different floors, so they can not over hear commands. Any idea why this lack of understanding has been introduced? Why not the same commands work the same on all products? 

If I stream music direct from either the Quobuz or Amazon Music HD apps (i.e. not through Sonos) then the experience is even worse with drops outs and skips on every song. Same if I download the songs. 

Sonos sucks and I will start a company to compete. You were warned, idiots.

I thought the nightmare was over, but I have suddenly been disconnected from all my services ie Plex, Mixcloid, radio, Spotify. I can't reconnect and can only control with old app on PC. I hate your company 

Why my Sonos roam will not register and why is your software like a third grader did it

For many years i have been able to play music from my desktop PC music library then about a year ago after some updates the music library stopped playing music.  I tried all the normal permission and sharing and setting up new music folders directly on C drive or other remote drives all with permissions correct.Setting up new music folder works and sync music library works but syncs in about 3 seconds and no music to be seen via the app. The same music folders and files are syncing without any problems on my work system and plays music through S1 system no problem. Please advise what i can do to solve this  Many thanksMick

I’m not able to play any streaming content. Local library is fine but everything else seems to be down. Nothing on Sonos support page. Is it just me,  Mr Internet and local network is all performing as normal.  

Once again having updated my router I find that the play  1 will not find the WiFi without the ethernet connected.This has happened every time the router is changed or upgraded but usually gets sorted after cable connection. This time nothing..product not found continues with the orange light flashing on the speaker indicating no IP picked up.Not a great advert for Sonos if this happens regularlyAny fixes for this apart from " buy more new Sonos stuff" ?

Here's a new one:Last night my Arc-based home theater set up experienced a disconnect of the volume control  hand-off between LG display to Arc via HDMI. Could control volume via Alexa voice or sonos app, but not with the LG or any other remote control.Unplugged and rebooted everything this morning and the correct hand-off happens correctly again. Even faster than before. I thought this could be an artifact of cloud-based operation, but that might be a stretch.I was dreading contact sonos customer service....