Skip to main content

30% off for dead sub!!!


I had a 4 year old sub that died. I sent it back for 30% off a new one. 

So to replace it will cost me (with tax) $600 for a 4 year old $800 sub. $150 a year to rent a sub seams unrealistic to me. Now that Sonos has become a big company they just don’t give a crap!

I asked for help… fix it, replace with referb or larger discount. 

NOPE...not even SORRY. Just tough S___!

I have a house full of Sonos & have recommended to several friends.

NO more…

Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

8 replies

Forum|alt.badge.img+19
  • Senior Virtuoso
  • 5546 replies
  • July 25, 2023

30% off a replacement for an out-of-warranty product: how many other companies do you know that would do that?

Who do you know that offers a bigger discount than 30%?

How old should the product be before no longer being offering a free-of-charge replacement? 
 


  • Author
  • Contributor I
  • 3 replies
  • July 25, 2023

🤣 You must work for sonos! I have equipment that is 50 + years old & still working great. Three of them are subs.


Forum|alt.badge.img+19
  • Senior Virtuoso
  • 5546 replies
  • July 25, 2023

No, I don’t work for Sonos. Nor do I receive any form of payment or consideration from them. AIUI, Sonos staff on these forums are identified  

I note though that you didn’t answer my questions. Any reason for that? 


jgatie
  • 27696 replies
  • July 25, 2023
Dickie D wrote:

🤣 You must work for sonos! I have equipment that is 50 + years old & still working great. Three of them are subs.

 

And since they are out of warranty, if they break you won't get a free replacement, and probably no discount.  Your point?


melvimbe
  • 9859 replies
  • July 25, 2023

Sonos will actually give you a 15-30% discount on new speakers even if your old speakers are still working.


buzz
  • 23903 replies
  • July 25, 2023
Dickie D wrote:

🤣 I have equipment that is 50 + years old & still working great. Three of them are subs.

The parts count is much lower in that old equipment. Lower parts count usually implies fewer failures unless the units are in the cheap trash category. It’s doubtful that any of the 50+ year old amplifiers meet their original spec’s. Are any of those old units capable of using WiFi or play music services?


jgatie
  • 27696 replies
  • July 25, 2023

Talk about not getting the bit. 🙄


Stanley_4
  • Lead Maestro
  • 11223 replies
  • July 26, 2023

Sonos warranty is pretty good and their out of warranty deal is great.

If neither is good enough for you it is simple to buy an extended warranty, I’ve got a couple 4 year ones and longer may be available.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings