Skip to main content

Has anybody actually fixed iPlayer with Arc issue?

  • January 25, 2021
  • 2 replies
  • 207 views
M

Hi Everyone,

 

I’ve seen a number of people reporting intermittent sound cut outs when using BBC iPlayer with Sonos Arc.

I have the same issue and two questions

  1. Has anybody fixed the problem, and
  2. Is it actually worth speaking to Sonos to get it fixed.

 

Many thanks

 

Marc

Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

J
  • John B
  • 19684 replies
  • January 25, 2021

i have had no problems playing iPlayer on the Arc.  OK using the built-in app on TV (LG OLED from 2016) and from an NVidia Shield.  it seems hard to understand how something that is a problem only with a specific app, and is not happening to everyone, could be a problem with the Arc.  But I haven’t followed the threads on this issue and so I don’t know the background.

What is your iPlayer app running on?

M
  • Marco B59
  • Author
  • Contributor I
  • 4 replies
  • January 25, 2021

Hi John,

 

A number of people are reporting the issue with iPlayer running on Sony Bravia with an arc.

 

Every other app (Prime, Netflix, normal TV, Disney, NowTV etc) is fine. Purely iPlayer.

On a number it says to call the support team but having had huge waits with others, and often to no avail, I just wanted to check if there actually was a fix reported.

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings