Controllers & Music Services

I upgraded yesterday to the lates version for Android. After this none of the cover art in my local music collection is shown any more. They did previously. My local music collection are on a NAS where each album folder has a folder.jpg in 1024x1024 resolution. All music files are flac with no embedded cover art in them. Is this a bug or a change in how cover art are handeled?

I would like to be able to right click on a song/songs and go to open with, and have the files go directly to the Sonos controller and play. Itunes, windows media and many other player do it.

I've been a Sonos customer for almost 4 years now. I started with a Sonos Connect:Amp and loved it so much, I continued adding components (2x Play:5, 3x Play:3, and a Sub - have been considering 2x Play:1 and a Playbar). Additionally, in boasting about the simplicity and stability of Sonos, many of my friends and colleagues have also added Sonos to their life. Unfortunately, over the past year - each update causes more problems. It's to the point now where I dread updates and delay updating itself until I'm no longer able to run my system without updating. I'm not sure what you guys are doing - but I'm getting really tired of resetting my entire system, fiddling with switching router brands, and struggling through non-responsive music services every time you feel like making some incremental update to a system that worked pretty much flawlessly 4 years ago. Sonos definitely seems to have lost touch with the user friendliness that sold me as a customer. I'm really hoping you get

Hi, Just received my Playbase and I have it hooked with my two Play 1 speakers for surround sound. I bought Chromecast Audio so I could integrate Playbase with my Google Home, but there doesn't seem to be a line-in. I thought Playbase was able to integrate with Home. Maybe I was wrong. If not, does anyone know how to integrate Playbase with Google Home? Thanks, Kenny

So I have looked around but didn’t find the answer anywhere... When I save a playlist as a favourite (because I want to select it with the Xpress remote that I got as a replacement for my CR100) the same playlist now shows up TWICE under “My Sonos” in the iOS app. I can delete the favourite, then the original playlist stays on there. If I delete the “real” playlist, both entries disappear... I am sure this is not how this is supposed to work, as all my favourite playlists are showing up two times on the My Sonos screen. I have looked but have not found any way to switch the iOS app to just showing favourites or only playlists on the My Sonos screen. Am I doing something wrong?

I can't reauthorise my spotify account. I have tried switching off, resetting controller but still won't work. I can log into my spotify app with facebook

I would need a possibility to save behind some preset buttons as bookmarks level of volume and Music Sources for different rooms. For example I could have a "TV set" for listening to TV in two rooms at certain volume level. Then preset button "Radio" could put a certain radio channel to every Play:5 except those in children's rooms.

If you install the anymote app and add it as a skill in Alexa, you can use it to do voice Command over your Sonos. This appears to work the best when compared to alternatives. See the link below for anymote in the Play Store. I set mine up relatively quick today and it immediately worked. You may have to pay $6.99 for the full version. https://play.google.com/store/apps/details?id=com.remotefairy4

I’m getting tired of the forced updates to use my product. Additionally, I tried to add a new player to my existing 5 player system yesterday and I can’t do it without the mandatory sonos account! I paid north of $300 and it’s a brick until I create an account. I now forced to update my desktop app - something I never use - and can’t because of an error and am told I’ve got to do a full reinstall because the version on the desktop is out of sync with the versions on my players. This because SONOS forced the crap updates on me. This is on top of the last two weeks of fooling around with a system that won’t stay connected because the players got out of sync between a bridge and the WiFi. I’m about done. This sucks. What do I do to get this up without a forced account and more mandatory updates?

Can't believe Sonos have made so many mistakes with the latest update. I seem to recall that all previous updates appeared to improve the functionality of Sonos, but not this one. Did you guys not have the common sense to test the update with real people, rather than sitting in your ivory tower thinking that what you had done was great ? Do you not realise that people have made a significant investment in your products and don't deserve to be mucked about. My issues are: 1) Room Functionality - it took me 30 minutes to realise how multi-room now works. So frustrating 2) Changing between EVERYWHERE and back to distinct rooms doesn't work. I just recently put on my music to all 5speakers in my house (2 in one room and 3 in another) so I could prepare a bit of food in the kitchen. It worked fine until I then wanted to go back to my den and only have 2 speakers working. The controller would not allow me to swtich off the other 3 speakers. It is a glitch !!!!

I am having difficulty getting Sonos to play certain .wav files. I have linked the windows media library and that works fine, but some files won't play. 

I love that I can make a playlist from different streaming apps but it would be so awesome be able to easily add to queue with a L>R swipe or delete using R>L swipe. Like how Spotify has it. So convenient.

Sonos has the option for an audio interrupt but there is no option for a resume playback. I would love to see this feature be implemented so that when I am listening to music outside or if I am inside and the music is loud, the volume will either cutt off and play the chime, then resume, or it would significantly lower the volume and play the doorbell notification similar to using maps on an iPhone when playing music.

Hi everyone, I work for a company that provides IPTV software to service providers. We recently discovered that some of our set top boxes that have DLNA capabilities start crashing when SONOS devices are seen in the user's homes. I am pretty sure the set top boxes are able to discover the SONOS player with UPNP. We are planning to purchase some of the SONOS players for testing, but I need to know, if all SONOS players are the same in terms of UPNP capabilities and if they are DLNA certified, etc. Also does this maybe depend not only on teh model of SONOS but the software version of it. Please let me know! Thanks, Ina

http://www.phishtracks.com/ https://itunes.apple.com/us/app/phish-on-demand-all-phish/id672139018?mt=8 The app uses the website's sources, please please add?

I know this is more of a SmartThings question, which I have posted in their forum, but wanted a bigger audience, so posting here also. Using Speaker Companion SmartApp in SmartThings to say: When contact opens/closes then play notification sound, also have the "Resume currently playing music after notification" enabled. Two scenarios going on here.... 1) Music is playing, someone opens the front door. As expected, music pauses, notification sound plays, then music resumes. Perfect! 2) Music NOT playing, someone opens the front door. As expected, notification plays.... but then the music queues up from whatever was previously being played. Wondering if anyone has done something like this and is experiencing the same behavior?

Can we please have the option to choose what tapping a song in the list does. It used to be that when I tap the song I would get an option menu to added to the end of the Q, play now and now it just instantly play goes to the end of my queue and start playing that song or worse entire albums. This is crazy. I understand it's because dumb people don't understand how a queue works but it destroys the controller for people that have an idea of what's going on. Please let us choose what happens, i liked the menu but it would be even better if we could choose a default action for tapping song then the three dots gives you the little menu.

I have a play:5 in the bedroom and is connected to a tv via the line input. I also play large playlists in this room. If I pause in the middle of the playlist and select the line in for watching tv, I cannot resume the playlist where it left off after I’m done watching tv. It seems like the queue is still intact with the playlist but it doesn’t have a way to resume playback from where it was paused. Since the playlist is large, it’s a pain to have to scroll down and find what I remember played last. Can we get a resume function somehow?

Hi, I know the new push is to double down on streaming services and voice control. I would love to have the ability to remember the last listen to spot. I listen to a lot of podcast on our system and it is always a pain to have to remember where I left off. If I go from the office to the garage I have to start the service again and manual locate the last spot I listened to. I don't think there is an easy way to hand off services from different locations, kinda like follow me. If I'm listening in the shower and then I go downstairs I'd like to be able to click transfer to downstairs. I can do a work around and add downstairs to the current grouping and then when I get downstairs delete the upstairs bath from the current grouping. Kinda lame though. Also why not work with the likes of Rogue Amoeba and get their Airfoil to work with Sonos. I would love to have the ability to direct anything I'm listening to on my Mac to the Sonos system and be able to select zones. Currently I listen t

I just upgraded to IPhone 8+ from an iPhone 6s+ and Sonos will not play from the app on my new phone; rather, it says I lust play from the 6s+ instead. I cannot find a way to disassociate from the old phone and enable the new phone. Help! Very frustrating.

Hi. I upgraded to Sierra 10.12.6 beta and I can no longer launch my desktop controller. Everything works fine on my iPad Mini and iPhone 6, even on my MacBook Pro which is still on El Capitan. The other thin that changed is that I installed a player connected to a Connect:Amp that powers my Surround speakers. I cannot send any diagnostics from the app since I can't access the menu. I have a bridge connected to my router, the PlayBar is wired to the Connect:Amp via Cat5 cable, my Play:3 is wireless, my Connect is wireless and my Play:5 is wired via a Cat5 to the router. Can you tell me what to do ?

Trueplay is now available for the world to try and we’d love to hear what you think about the tuning. Have you noticed a change in your home? What are your impressions? Personally, I first set up Trueplay in the worst possible situation I had at home, an original PLAY:5 sitting half behind a hollowed out speaker tower speaker which was used as a table for a record player (it’s a long story). The room has stone floors, high ceilings, and a few couches. The difference was immense. After my dance around the room the PLAY:5 sounded like a completely different speaker. The highs were much clearer, and the lows resonated better throughout the room. Friends in the house couldn’t believe the difference either. The next room I tested was much better off. The PLAY:3 in there was in a better place already, sitting toward the corner of the room, on top of a table. Wood floors, much smaller room, lower ceilings. There was still a noticeable change, as Trueplay really does help out the PLAY

Living in the Midwest in the sticks... We are always having severe weather. It would be great if Sonos could offer the feature to turn on or turn off weather alerts of certain types and for specific counties. While we have a weather radio - it is only in one room. Having Sonos products in every room would certainly grab attention much quicker...

I don't own a CR100 controller, so I don't see why anyone else should get to use one, or even want one in the first place. I am struggling with the reasons to actually kill the CR100 off so could you please help me by answering the following question: 'Despite not owning a CR100 my life will be so much better when the CR100 is dead for the following reasons......' I do have one, 'because SONOS told me it was a good idea.' I ask politely that posters stay on topic and provide valid reasons relating to life improvements they will receive when the nasty CR100 is gone. Regards Dave

Allow users to customize the keyboard shortcuts because the default Sonos desktop shortcuts are uncommon and inconvenient