Controllers & Music Services

Is it just me but I am sad that the dock will be of no use after the next software update. Yes yes I know it's been out there a long time but for me who has 1000's & 1000's of CD worth of music on my trusted iPhone/iPod that is my main source of music will no longer be supported, sure I can use the inline to play but it mean I have to keep touching the iPhone/iPod to select music as the CR200 will just be a volume control at this point, (oh don't get me started that the CR200 will be next to get bricked). I have been a sonos user from the very beginning and owing so many of there products and seeing so many of my favorite hardware go bye bye it's sad sure time has change for better but for us who is completely satisfied we should have to go out and buy new products if we really don't need to jus to keep up with the Jones's. I guess I can just not update as most of all the new update does not apply to any of my hardware and maybe it will keep working. If I am forced upgrade and what I h

So.. after being FORCED to update the app my system is now completely unusable. EVERY TIME I start the app it tells me I need to update. An update which, by the way, HAS NOTHING TO DO WITH ANY EQUIPMENT I HAVE!! I cannot access the account because the app only allows me to reset the password. This is on EVERY handset I have. So.. I cannot log in on any of my Android devices. My entire music library is now not playable on any of my speakers. WTF have you done!!?? What idiot thought this update was a good idea? YTF do you have to FORCE users to update an app that was working perfectly well when the update DOES NOT APPLY? Well done. You have now rendered my system entirely useless.

I would like to be able to quickly switch from a few "configurations" of speakers. That would allow me, for example, to easily group the living room, dining room and kitchen, then ungroup them to play the TV in living room (and avoid echo sound). Saving the volume as well would be very useful too: When sitting in one room, I must re-tweak the volume of each speaker of the apartment to get a great sound in that room. Is that possible? If not how do I request this? 😛

I have tired all the "solutions" I found here (Manage --> Update Music Library Now as well as deleting music folder and relinking from the settings tab). Neither is working. My playlists show up, but they are "older" versions (newly added music is not showing up). For example, I have a playlist titled "Love it". In iTunes it contains 499 songs currently. I tried both updating and also deleting/relinking the entire music folder but the "Love it" playlist still contains the old number of songs that were in that playlist (434). It's like the music files are not truly being removed from Sonos when I delete the folder from the library and then link to it again. I just verified that my iTunes Music Library XML file has a current date and there is only one iTunes Music Library XML file in my music folder. A search in Sonos for songs I know are new (they are showing in iTunes on the "Love it" playlist and should have been added) are still not showing up. I run Sonos off my PC and my mus

Looks interesting. Wonder if it properly supports stereo pairs? Also, can it use Siri to search Music? http://www.thegarageinnovation.com/suono/index.html

I've gotten notifications for several updates in the past few weeks. I have a Sonos at home and at work, and this is making for a ton of work because I have to do double the work. Is it possible to consolidate multiple updates into one release? The other issue is, in certain instances, I have to reconnect to my sonos (i.e. press the volume up & mute). Not sure what's going on. I love my sonos speakers, but these updates are killing me.

Since I downloaded the recent updates my system has become unusable. Is anyone else having the same issues?

Please consider the following suggestions for the next release: 1.) Add a Search function within the "Queue" to enable us to search for a track, artist, or album without having to scroll up and down to find the song we want to play and without having to re-add the song to the queue, thus creating duplicates. 2.) Related to suggestion #1 above, if we do add a track that's already existing in the Queue, it would be nice if Sonos tells us that it already exists in the queue to prevent duplicates and give us an option to play it now or play it next instead without having to add it to the queue again. 3.) When selecting "Replace Queue" from the drop down list, it would be nice if Sonos reverts back to the old design where it did not automatically start playing the songs in the queue. That's what "Play Now" and "Play Next" are for. Thank you!

Hi all, Since installing 9.1 on my system, I've been having an issue with the app whilst listening to music. If say I've got the current track screen up and then take focus away from the app and go back, the current song screen is totally blank. I've got to tap something else in the app and go back for it to "refresh" the details. Is anyone else experiencing this?

Hi, I can play my sonos system through the app on my phone, but my PC controller says it can't connect to the system "Sorry we can't connect to Sonos". I checked and both PC and phone are on the same network. How can i get the PC controller to work?

I have some music apps which have playlist, albums which I listen more than a radio station. Also i want to watch YouTube video and listen to them through sonos speaker. Pls advise

It would be very useful to have Sonos remember playback position for audiobook files. This is a setting in iTunes. Why can't this be implemented in Sonos? Supposedly this is implemented for aa files, but not all audiobooks are aa files, I have many in mp3, m4a and m4b format. If this can be done for aa, why not the other formats?

This seems like a no brainer to me. DJ Apps on the iPad are great, but sound output is limited, you have to be cabled. I Believe if this was a reality i would have already bought 2 more play 5 to replace my wired amp & speaker set up. Streaming the output from these apps to a multi room event would be a match made in heaven, its what Sonos set out to do isnt it? Then think of the commercial application, bars, clubs, open ipad night... THATS A FREEBIE BUT IM AVAILABLE FOR CONSULTATION 😉 Thank you & please support this idea. Matt ...and why not any laptop app come to mention, Logic, gargeband, reason, ableton etc etc - This could be big.

New feature request. Would be nice addition to the alarms function if instead of just being able to have grouped rooms included in the alarm, being able to select which rooms to group for the alarm. In my scenario, I have certain rooms that are grouped at night for a bedtime alarm that begins a certain playlist. In the morning, I would like to have an alarm that plays a morning playlist in a list of grouped rooms that are not necessarily the same as the bedtime alarm. Now those rooms have to be already grouped in order for an alarm to work. I want to be able to specify which rooms should be grouped when the alarm is executed, even if they are not currently grouped.

Hey there, does Sonos have any kind of (non-physical) theft protection? Since I registered all my speakers with my Sonos account, this could be possible. Are there any plans for this? I'm thinking of something like the activation lock that Apple provides for their devices (see https://support.apple.com/en-us/HT201365)? Kind regards, Klaas.

Hi Guys, a recent Sonos update seems to have stopped one of our Android tablets from running. I have factory reset the tablet and re-installed the Sonos App but it still doesn't. Any ideas how to get it working again? Many thanks!

Hi I seem to have to constantly update the various controllers that we have in our house (which is a little frustrating), but now I find that all my playlists and 'Sonos favourites' are missing. Please can you tell me how to restore these. Thanks.

Lone Sonos One speaker paired properly with Playbar and Sony TV. Later, for some forgotten reason, I repeated the setup and added a "room" with another name -- but it's just a duplicate of the original room. But now, when I attempt to cast media to my television, Sonos defaults to this second "room" I created by mistake and only plays audio -- no television video. The simple fix would be to delete this added "room." But how? I see no delete option...

Stumbled across odd behaviour, wonder if anyone else has seen this. I have 4 Sonos units, and everything up to date at v9.0.1. All my Sonos boxes are on and playing music. My iOS controller thinks I have 4 Sonos zones. My windows 10 desktop thinks I have 4 zones. My other windows 10 desktop thinks I have only 2 zones (but play/pause controls all the zones, even the ones it doesn't know about). I got into this situation by briefly switching off a Sonos box. I have gone through switching off everything, re-booting the router followed by turning on each zone. I reset the confused desktop controller app instance. I even reinstalled it, and it still sees a very different Sonos network from the one in my house. I assume it's not firewall-related as the controller app can control the Sonos. Any ideas for how to fix things?

Hi, I can see my Sonos play 1 in the airplay device list on my iPhone. However Play 5 gen 2 is not visible in the device list. The Airplay 5 is installed wireless, just as the Play 1, and working. All speakers have the version 9 firmware. Play 1 is also visible in home app, play 5 is not. Does anyone else has this problem?

Sonos is a great wireless High Fidelity system. I own 9 units, representing almost every type of component they make, and have been enjoying music and radio feeds all along... until... Rev 5.0. Hate to say it, but they finally reached the "Peter Principal" of Product Design... now it has 99 number redial, 64 microwave settings and print the size of a cheap fortune cookie. All the while I just needed to reach my 6 closest friends, nuke a hotdog and find out what I needed to be doing "in bed" later tonight. I can no longer make my hearty recommendation to my fellow AARP members because they lost their easy-to-use edge with their hard to read, hard to navigate interface. The problem is not with the user, the issue is with the designers that are 20-somethings and still able to read the fine print on the bottom of the tequila bottle and have the manual dexterity and memory imbedded in youth. C'mon... am I alone in the woods on this one? Evidently, I'm told, that they prefer to

I want to have one desginated sonos controller that I can use to store all my music on and play music via compitable sonos apps (spotify etc) what is the best Tablet/Ipad to buy

I have a Play5 connected to my Samsung TV via line in...... The sound cuts out if the volume is turned down very low via the TV. Cant have the TV volume below 4..... Normal volume returns when I turn the TV up again.  I can work around this by leaving the TV volume High, and then turning the SONOS volume down to the level I want  No problems with cut outs at low volume when streaming music.. I'm not a electronic wiz, but I'm thinking that the TV pumps out less current or voltage through the audio line out at low volume. And that the SONOS line in needs a specific current or voltage for it to detect audio is being played....Please correct me.... Is there a way for me to get SONOS to play the audio from my TV at very low volume????? Cheers

63741391 diagnostics I keep getting this message when I try to complete the prompted update. I’ve rebooted each speaker, Connect Amp, Bridge, modem and router. I’ve had the same setup for years and nothing has recently changed. Please help!

I had to update the Sonos Android app from 9.0 to 9.1 on a Kindle Fire HD 8 Kids edition (OS version 5.6.2.0) as the Sonos app told to do so in order to work. First the update did not really work (not sure if the OS or the app was the culprit). I had to manually uninstall and reinstall it. After some hassle it worked with the parents account. When sharing this app with the kids account it appears on the screen but it does not work / launch anymore. As the app seems to have the need to get more permissions with the update which might be a thing. The question is: did anyone experience this behavior as well? Is it a known issue? Is there a workaround? Any other app that is shared does work properly just not the Sonos one. Thanks for any answers!