Controllers & Music Services

Hi everyone,I wasn’t able to open Sonos Controller on Windows 10, just like some of you, according to other topics on the community.Taking a look on the log file that’s created on C:\ProgramData\SonosV2,_Inc\runtime, i was getting the following error message: “<ApplicationData>@Module:module @Message:Can’t bind (port 3410)</ApplicationData>”It seems that Sonos is using a port that might be marked as reserved. To check that, run the following command on command prompt:netsh int ip show excludedportrange protocol=tcpYou will get a list of exclusion ranges.I couldn’t quite understand what’s reserving the bunch of ports I have on this list but, to clean it up and fix the problem, I’ve run the following commands:net stop winnatnet start winnatIf you check the list of excluded ranges again, the list should be much smaller and port 3410 should not longer be reserved and Sonos app should work again.

Hi, I would like to stream audio from my Nvidia Shield TV to my Symfonisk speaker - are there any apps that do this? Or is there another way of doing it?

Title pretty well sums up the problem. I’ve been playing music through the JDT Rocket Player on a Galaxy S21. I’ve done some substantial updating of my library played via Rocket. None of these updates are showing up when I select to play music from my local device.I tried rolling back to previous version of the Sonos app as recommended on a previous string addressing this problem. Chrome is preventing me from installing the download.Any suggestion would be most appreciated.Dan Taylor 

I have this same issue as listed in many other questions- but none give a solution ...except contact Sonos help? Surely there must be some sort of fix. I have downloaded the app. My computer recognises both Sonos speakers- but the Sonos App cannot find them?! The speakers and this computer are on the same wireless network. I have turned off firewalls, I have turned off vpn, I have turned off and on my router and this computer. No change. Sonos system is not new. Just trying to connect to new computer.

I have large playlists of tracks stored on a NAS. While SONOS is playing my imported playlists well, I am not able to resume playing after I have selected another source and SONOS restarts playing the list from the beginning. I have noticed that this is a feature many of other owners would welcome. However, all related posts have been closed for comments. Hopefully this is a sign that the SONOS engineers have got the message and very soon will satisfy its customers by offering a sustainable solution. I keep my fingers crossed. 

Since a few weeks I can't add songs to the queue anymore in the SONOS S2 app. This is the case on my phone. This was the best function of SONOS. What happened?

I recently became a Spotify Premium subscriber. Knowing I can play Spotify on Sonos systems, I was shocked to find that Spotify podcasts cannot be played through Sonos. Why the hell not? Why is Sonos blocking part of the Spotify content?

We have a Sonos One & Sonos SL paired as stereo controlled by a Amazon Echo Dot, this is used with Amazon Music Unlimited. I am considering cancelling my subscription to Amazon Music Unlimited and switching to Spotify. Do commands work the same on Amazon Music for instance all we had to say was Alexa Play Radio 2 and Radio 2 started, or Alexa play Fleetwood mac and on came Fleetwood Mac. Ive been told its not as easy with Spotify, and different commands are used. This would be ok with me, but not with my Mrs, its taken absolutely ages to get her to use Alexa, and almost as long to get Sonos Speakers. main reason for change is the Spotify app is much better than Amazon for me. So if Spotify isn’t as easy with commands i will leave it alone, rather than cause issues with the other half

Hi I know there was a Sonos update pushed around 11-11-20.  Also upgraded to iOS14.  Now I don’t see my Sonos speakers at all when using Apple Music app and trying to Airplay2 to the various speaker sets.  The Apple TV’s I have do show up in the Airplay 2 list.  Just my 4 different Sonos rooms don’t show.  Anyone have any ideas?  Thanks.  

Hi,I’m currently on Sonos version 7.1. Haven’t used my system for a while and am now wondering whether to upgrade to S1 11.2.4?System Info:Sonos Connect ZP90, digital out to HiFi system music files in iTunes library macOS El Capitan planning to upgrade to Mojave, possibly Catalina shortly. mainly using desktop controller version 7.1 as interface, iPhone (iOS 13) as remote onlyDoes anyone here think there are advantages staying at 7.1? Or is there a unanimous consensus that 11.2.4 is the better option? Many thanks for your thoughts on this... 

Hi,I have Sonos Amp controlled via Sonos S2 on macOS BigSur.I can use funtion keys for Pause/Play; Previous and Following, but I cannot use Mute; Volume + and Volume -, with this keys I can controll Mac only, not Sonos Amp.Please, have anyone some solution? Thank you

I have set a Sonos one in my house, but the phone will still connect to Sonos when i use wireless earphone sometimes even the phone doesn't connect to wifi. very weird…. :( 

Hello,Is there a way to change the color of the Sonos 2 Icon on my iPhone. It is very unappealing and actually depressing (which we do not need now)  and I would like to personalize it.  Thank you

My entire 20,000+ library of songs on YouTube music are unable to be loaded into the que.  Further, the ability to shuffle songs has completed disappeared!  Basically, I am forced to listen to the most current songs as they appear.  Please Help!

When opening the App on my phone or iPad it always gose  back to music is there a way it stays on the Tv ?

Anyone with experience setting up the xPRESS on iOS14? The app crashes … Should I return the device?All input appreciated! Thanks /Henrik

Sonos Support on Twitter seems to suggest that Arc supports streaming of TIDAL Atmos tracks; however, there is a curious inclusion of “when using a compatible TV” in their response.    Has anyone tried this yet or know if the music has to be streamed through the TV source first rather than directly from the Sonos or TIDAL apps to the Arc?   “... With S2, 24 bit audio is now supported for Music Library and NAS shares. You can also preview Dolby Atmos Music on TIDAL when using a compatible TV with the new Sonos Arc.”   Link: https://twitter.com/sonossupport/status/1270038144889638916?s=21

How can I check Amazon hd streaming quality on sonos 1 controller?

When I purchased my two Play 3 speakers, I was able to group them so one played in the lounge and the other in the kitchen. It seems I now need at least 3 speakers to be able to group. Is this correct and if so, what is the cheapest option to achieve what I want, i.e. to be able to play the same music in different rooms?Do I really need to purchase a 3rd Sonos speaker or can I group my Google home speaker with my 2 Sonos speakers? Thank you

Good morning all,I'm new to this community, your help and advise would greatly appreciated. I have recently setup a new setup which consists of Bt Full fibre to house Fttp. Draytek AP1000C x 3 and a Draytek 48port PoE switch. I decided to separate the 2.4ghz and the 5ghz as I wanted to know which bandwidth i am connecting too. Yesterday, I setup my Sonos home cinema system to the 2.4ghz  SSID. It all works fine as long as im on that SSID, however if I then chose to move over to the 5ghz SSID it doesn't see a network and Sonos will not connect on my mobile phone. Sonos system is wifi only no ethernet connected.Please can you advise if is it possible for the Sonos controller to work on both SSID.  My system comprises of a Playbar with sub 2 xSonos one (Gen 2) surround (TV Room)Additionally for music only.Sonos play 5 (Gen2) x 2 loungeSonos one (Gen 2) x 2 office and bedroom

After I changed the email for my napster account  password, my songs,stations, etc stop loading on sonos. I realized I hadn’t changed my sonos email address so I just did that, hoping it would fix the problem.  However, when I go to settings on Sonos, my new email appears as “name” and my old email is “account login.”  Settings allows you to edit your name or password but not the account login. Help. 

I have a Sonos Amp and a Pro-Ject CD Box connected to line in. Is it possible to pair the Pro-Ject remote control (pictured below) with the Sonos Amp to control volume? If yes, how?I also have a TV connected via HDMI ARC, and the only thing I manage to do is to pair the TV remote (Samsung) to control the Sonos Amp via IR, in addition to ARC, which is an almost decent workaround to control volume when listening to line in, without having to turn the TV on, but it would be really smooth to be able to do that with the Pro-Ject remote instead.When I try to pair it now, the Sonos app just says it does not detect any IR signal. (And yes, the battery is OK, and the remote is fully functional). 

Beyond the improved sound quality and the additional features (replay song, skip song, no commercials) are there additional channels of programming on the paid tier of Sonos Radio vs the free one?

Hi all - I got a pair of One SL speakers and a sub. They sound great paired as a stereo setup, and I love how well it fills my room with sound. I only use the system in my office and I love the wireless setup.My problem is that I can’t figure out how to use this thing properly.  I use Spotify a lot, I do a lot of YouTube, watch videos on Facebook from time to time, and listen to podcasts/audio right from a browser. With my old bluetooth speakers, i just set the bt speaker as the audio out for my laptop and everything is perfect.With Sonos, every time I change to a new audio source (i.e. from Spotify to browser) I wind up having to figure out how to re-adjust the volume and make sure it’s coming from the Sonos speakers.  I thought I could set my computer to use the Airplay/Sonos as it’s audio output .but it keeps disconnecting.For example, say I am listing to a youtube video and my OSX is using Airplay to play on Sonos. Now i move to another tab and play a video on Facebook (or anywhere

When I play a folder on my Sonos app, then next song in the list begins playing about 1-2 seconds before the current song is completed. Playing the same folder on a different media player to my ear buds works correctly and there is a short dely between songs. Len