Controllers & Music Services

Where do I go to get the settings of sub, bar, etc.. ?

My sonos One wont work today as it says I must reauthorise it. It asks me to also reauthorise Tunein. Do I have to have TuneIn to make my Sonos work? Is there a work around? 

Do you know if it’s planned, that Sonos App let control volume of speaker again through iPhone volume buttons?I did read, that it is not possible anymore, because of Apple’s decision. But I am wondering, why I can control the volume of my Bose SoundTouch Series 2 WiFi speaker in the Bose app with the iPhone volume buttons. It’s the same, isn’t it? The Bose app itself also does not play music and no AirPlay or Bluetooth is used.

When trying to delete a Sonos Music Library song or album from the shared folder on my PC so they no longer appear in my Music Library and are no longer on my hard drive, which related files do I delete? I would guess I need to delete the flac, jpg, log and cue files. Is that correct? And to delete an entire album, do I just delete all the files related to all the songs in that album? 

I’ve linked to my Apple Music library, but am having problems with playlists.   The playlists appear as weird long names and there are hundreds of them (for example:  P876360113-As95196478_audio_en_gr256_mp4).  I’ve made sure I include the folder share where Apple Music library is and also I’ve manually exported the library to XML format where the music files are kept, but I can’t seem to get it to work.    

AirPlay works fine on both devices.If I try to play music on the Sonos App with Apple Music, the Era100 works perfectly (I also get the Lossless resolution symbol). But if I try to play with the Arc, I get a message saying that “it was not possible to play the selected song, retry” and skips to the next song (and get the same message again). How can I solve this? I really wanted to make use of the Dolby Atmos feature. 

How do I create an account to my wife? Moderator Note: Modified title in accordance with the Community Code of Conduct.

Hi all , is there a way of checking if all my speakers are connected via Sonos Net in the app ?? My beam gen 2 is connected via ethernet, can't seem to see in the app if it says connected via Sonos Net, thanks 

Can I use the app on my Android device, and Airplay on an iPhone at the same time? I have multiple speakers in my system, I would like to play content on one speaker using the app, my wife would like to play different content on another speaker using Airplay… at the same time. So far we can’t figure out how to make this work.

Hi Would it be possible possible to show meta data on the now playing screen, or an advanced view accessed from that screen?So things like the file type, bit rate, year, genre etc. Competitors such as Wiim have this as standard and it's a very useful feature. The vaguely remember it was previously available on Sonos too, in an earlier version, but I might be wrong. Thank you. 

I’m wonderingWhen I arrive home, and I am listening to Apple Music or Audacy on my phone, through my headphones or car speakers: is there a simple way to shift the music to the whole house? right now, I have to open AirPlay, select one speaker, then open S2 ad scroll down to the actively playing speaker, then open the speaker list and select play-all or whole house. thats a lot of steps, for what seems to me as a common task. also whenever playing a single speaker it’s never the one on the top of the S2 speaker list, the top is always the last inactive group session which is useless since nothing is playing there. thanks

Can the Sonos App be used to control the Sonos Ray from multiple mobile devices?  Thank you.

Hi all,Is there any news about this limitation removed ? After all, it's 2025 and having a playlist of over 100 songs shouldn't be a problem…(No matter whether some people think it's a good idea or not to have very large playlists)Can we expect this limit to be lifted?I bought my SONOS equipment without knowing about this. And if I had known about it, I think I would have turned to another brand.Thanks

Hi, The new Sonos app (for Mac and iPhone, with Sonos One speakers, as of 1/22/2025) is an improvement from last summer, but… We frequently can not get any music to play out of our 3 speaker pairs without unplugging and plugging in the speakers.  With 6 speakers and several outlets behind furniture, this is HORRIBLE! When we do get music playing from a pair of speakers, we can’t add other speaker pairs… unless we start the music from the correct pair (living room or family room).  If we start the music on the dining room pair, we can never connect to the other speakers. We had a single speaker upstairs, but occasionally the music would shift to that speaker and then we could not pause/stop the music.  We finally powered off this speaker and this system works better.We have many friends with Sonos in their home and all have had rough experiences.  I used to recommend Sonos, but no longer do.  I’d like to add a couple more pairs of speakers but don’t dare given all the issues. #sadsonosu

My wife and friends ask me if I am crazy. I just bought additional Sonos speakers.   Guys let us face reality. You had over seven months to improve the apps and the S2 system. It is still very slow, unstable and unreliable.   examples. volume controls not respondingcannot select all speakerstime to access the app and the music is unacceptablepossible solutions assuming a roll back is totally out of the question please redesign the backend and app from scratch separately (there are also major UX flaws that are so painful I did not mention) hope for the best and you do not go bust in the coming year or two  cheers   . 

HelloI received an e-mail from Sonos today about Apple Music lossless support. It says:“Simply stream from Apple Music to a supported Sonos product. Over 100 million songs are available in lossless audio, with resolutions ranging from 16-bit/44.1 kHz (CD quality) up to 24-bit/192 kHz (hi-res)”Does this mean that Sonos has increased its support to 24/192, with Apple Music?Previously, it was limited to 24/48…Thank you

I have the Sonos app on Windows 10 and 11 systems, and also on an iPad mini. I have added items to the queue via my Windows system, and the first one is playing now. So it works.But when I try to display the queue on the iPad, the window shows “Queue is empty.” Even though it isn’t. This does not change over time; well, several minutes anyway.Is there a way to make the queue appear on the iPad? All apps are S2; and the latest version, as far as I know.

When is Sonos going to add Stage+ to services?

I have albums where 2 or more tracks segue into each other. In iTunes they are separate songs but when Sonos imports them it imports as separate songs but also, separately, as groups. When played back I get the same songs twice. I can’t see how to stop Sonos doing this nor can I see how to just delete the rogue groups.

This has happened multiple times with the app. Watching on apple tv - Netflix or whichever app will randomly say ‘no content’ and I cannot control the volume through the app. It is a major pain. My Bluetooth is on and wifi is fine.  

Couldn't find any package by regex 'unoffical-sonos-controller-for-linux-master.zip'I’m getting this error when trying to install on Mint

Sonos f***ed-up my S1 system. I do not have any post-2020 speakers, just old ones, circa 2016. Overnight (via automatic update?), all of my old Play 1’s (six in total) that were powered on at the time disappeared from the S1 controller. I tried to add them back: no dice. Then I factory reset them and was told that they were no longer s1 compatible and had to install s2 controller and “downgrade” them back to s1. WTF?! So far the downgrade has NOT worked and I’ve been in an endless loop of frustration. I’m a scientist and fairly digital savvy, but not a high-end IT dude. This is effing ridiculous, and SONOS needs to get its programming act together so average users can readily fix this SONOS f***up.And . . . WHY have you shut down all the threads with people posting about this issue? It looks like you’re trying to sweep it under the rug, which is not a good look.PLEASE FIX THIS SO YOUR CUSTOMERS CAN USE YOUR FRIGGIN’ PRODUCTS. 

What’s the latest on any support (official or otherwise) for playback of music mixed in 5.1 via .m4a files?I have tried copying some of the content to my Sonos library and then tried a library update, but it still doesn’t show up.Am I out of luck? 

The latest App update (ios 80.14.09) still hasn’t fixed the nightmare that you can’t switch between speakers. Why have you removed such an important part of the app. It is now so cumbersome to do it, and then if you’ve initiated music from other app (such as Spotify) you don’t have a chance of controlling your own system. Help!! 

Songs from Plex and Bandcamp can be added to SONOS Favorites, but they are immediately greyed out there.Meanwhile Album from Plex and Bandcamp work fine; Songs from Apple Music seem working ok too.