Skip to main content
denzil12
Contributor I
January 13, 2025
Answered

Sonos duplicates tracks on albums where songs segue into each other

  • January 13, 2025
  • 1 reply
  • 54 views

I have albums where 2 or more tracks segue into each other. In iTunes they are separate songs but when Sonos imports them it imports as separate songs but also, separately, as groups. When played back I get the same songs twice. I can’t see how to stop Sonos doing this nor can I see how to just delete the rogue groups.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Sotiris C.

Hello ​@denzil12, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue with your Sonos Music Library.

Although it is not very clear to me from your description, I would suggest you to reach out to our Support Team and request a remote session from the agent who’ll answer your call.

It will be easier for them to understand what you experience and live troubleshoot in order to resolve your Music Library issues.

I hope this helps.

1 reply

Sotiris C.
Sotiris C.Answer
Sonos Staff
January 14, 2025

Hello ​@denzil12, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue with your Sonos Music Library.

Although it is not very clear to me from your description, I would suggest you to reach out to our Support Team and request a remote session from the agent who’ll answer your call.

It will be easier for them to understand what you experience and live troubleshoot in order to resolve your Music Library issues.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
Terms & ConditionsAccessibility statement