Controllers & Music Services

I have been using my three Sonos Play:1s quite happily now for well over a year, but now I have bought a new Play:1 and when trying to add it, I'm told "Your Sonos controller must be updated before you can add and set up Sonos products". I recall getting an email saying that the latest version of the Sonos Controller would not be compatible with Windows XP, which I'm still using on the machine where the Sonos controller is used. Does this mean that I will be forced to update to a version of the controller that is not compatible with my OS, thus rendering my entire system unusable? Before anyone says it, I am not interested in updating to a newer version of Windows at the moment. It's an enormous amount of work and there is no compelling reason for it. The OS is just background infrastructure in my view, not a toy. It should be meddled with as little as possible.

Hello, Is there a way to automatically clear the queue when you start to play a new song or a new album? I don't always want Sonos to continue playing when my new selected songs or album is finished playing. I thin it would be a great feature.

Hi there, Apologies if this has been covered but I haven't been able to find anything relating to it. I've downloaded the beta that supposedly allows me to access my PLAY 1 directly through my SPOTIFY app on my phone rather than the limited SONOS app. However this option doesn't show when I go to select devices? Is the capability available through iphone or is it limited to certain phone/tablet types? Cheers

Regarding the new beta release which integrates with Spotify Connect... Controlling playback from within Spotify I find it quite long-winded to change the individual volumes of the grouped rooms. To do that I currently need to: (1) From Spotify, click on Devices (2) Click on the room Group "hamburger ..." menu (3) Click on 'Sonos Group Rooms' (which launched Sonos) (4) Click on the icon of the song playing (5) Finally the song menu appears with the combined volume slider (6) Click on slider to get the separate room sliders (7) Change the volume of the required room Am I missing the easier way? Anyway, I'm aware one is limited when developing code from within another's application, so I understand the situation. My suggestion is to at least add the following to speed up the volume setting process ... When clicking on the (see step 3 above), display one more option over and above "Sonos Group Rooms", also display an option called "Set separate room volumes". Thi

My Daughter changed our Deezer Password; when I opened Sonos it wouldn't recognise the Deezer Account, so I decided to uninstall and reinstall Deezer. I couldn't as all of the items under the manage settings bar were greyed out. I read that the best thing to do is to look for and install updates, which I did. However the Manage settings are still greyed out. I am now stuck. Can anyone help me please?

Hi. I have 3 Sonos Play:1 speakers, each located in different rooms around the house. I like to run my system with a 3 speakers/rooms grouped together in Party Mode. This works fine most of the time, but whenever i have a network problem with my Virgin Media UK Superhub Router, the Sonos system fails to start when the Play button is pushed on any of the speakers - i get the dreaded red LED light flashing. It is easy to fix this by going to any of the controller Apps that i have (IOS, Android & Winsows PC) and 're-grouping' the rooms/speakers, then selecting the chosen media to play again (usually a Tune-In radio station). So, my question is, why does the Sonos system 'ungroup' my rooms/speakers whenever my incoming broadband fails or the router is rebooted? I can recreate the problem every time. Thanks for any assistance.

Are there users of SONOS with LINUX (Debian , Ubunto , Mint or others) ? Is it possible to use LINUX with SONOS?

All of a sudden the room settings option in the settings menu has disappeared from my app. I can no longer do any adjusts to my room audio.

I am unable to remove my system from the beta. after I leave the beta program and reinstall the windows controller application, the software update states there is an update to the beta program that needs to be installed.

Does anyone know why the beta update fails to generate the email containing the URL to download the update for the latest build. Sonos don't seem to know.

Hi,trying to leave Private Beta to try Public beta of the new controller, but no way to do so? Help Cheers Daivd

I've followed the directions to leave the beta program, however, all of my Sonos apps are still branded "beta", and I'm constantly being asked to "update" (but updates are rarely available). I'd like to fix this. Diagnostics report #3884834

Just wondered if two people in a house can each play different music on different speakers using different smart phones or devices? Can they each see what the other is playing?

After the last update my mac computer now shows alerts up in the top right of my screen like the low battery type of alert very time Sirius Radio goes to a commercial on, for example, Fox News. The alert box shows the information from the advertiser... which is both irritating and distracting. How can this be turned off?

my wife wants to be able to access her own iTunes library via our Sonos system. Her music is not currently on my iMac with mine, but we want to keep her library separate. Any ideas?

Hi all Have just bought one of these Amazon Echo Dots and have heard that it can connect to sonos via the yonomi app. Anyway have connected Dot to yonomi okay, but for some reason when you go on to discovery to find sonos nothing comes up! Am I doing something wrong?? Hoping that it's just something that I'm not doing correctly. Please help!!!!! Thanks in advance

Hi Guys and dolls, I wonder if any of you has the latest apk file as Ive deleted the email by mistake, many thanks

When you browse your collection and select an artist see albums sorted alphabetically. To me this would be far more logical for these to be sorted by release year (and then alphabetically). Failing making this the default perhaps adding an option of how to sort albums (orhttps://ask.sonos.com/sonos/topics/dynamic_library_views_user_defined_sorting)

I would love to be ableto see the total lenth/time of all songs in a Queue or Playlists.

Using the new beta version 7 when I try and play a song to a grouped set of sonos speakers that includes a speaker that has autoplay of line-in turned on, I'm initially able to connect to the speakers only if I choose the non-line-in connected speaker first. Then when I hit play (after seeing "connected") immediately It kicks me back to "Manage devices." If I try to connect to the autoplay speaker first then it won't connect at all. As soon as I remove autoplay from this speaker groups work fine. With the upcoming connectivity options with Amazon Echo and the dot, this will be a bigger issue. Actually, it's already an issue for me as I can't leave autoplay on for a sonos speaker connected to an echo dot for line-in needs and be able to group this speaker for playback of spotify through the spotify app. Hopefully this all makes sense. I submitted a diagnostic but not sure what else to do to provide feedback on this.

Just updated to controller 6.4.8 on Android. Hardware still at 6.4.2. Any release note for this update? Thank you Camillo

I just found that a random German TV Android app (ARD Mediathek) allows audio streaming to my Sonos. It has a logo that is similar to the Chromecast logo, but it includes not only Chromecast but also 'Sonos Media Renderer'. Clicking on that allows me to stream the sound from the app to my Sonos. This is actually pointless, as I can't stream to my Chromecast at the same time, so I get the picture on my phone and the sound on my Sonos. But there must be other apps where this function is useful. I messaged Sonos about this and they just confirmed 'yes, this is possible' but didn't seem willing to tell me which other apps do this. I suppose it's probably not the most complete Sonos experience so they don't promote it, but it is still pretty cool.

I have an account created using the Email address k**********@talktalk.net however I no longer have access to this Email and can't remember the password I used so can't send a reset link.

When my wife wants me to turn down the TV volume, it would be great to plug in earphones into phone and hear TV through SONOS App. Is this feature possible, and if so how do I do it? If not this would be a great update to future app. Thanks for a great product. Magnus

I really never learn, do I? I updated to the MacOS Sierra when it came out, and trouble comes. A few programs is not compatible and the most annoying is Tidal on Sonos - my main source for music. I can play radio fine and sometimes Tidal after disconnecting and connecting the wifi. Sometimes I can see the Favorites when clicking, sometimes not. But all the time when I try to add tracks or album to the queue the message is "not able to add track to the queue". I have searched and searched - but it seems like it only me that have this problem with the Sierra update? I FEEL ALL ALONE!!!! I am hoping for updates (Mac or Sonos) that will resolve the problem. Or maybe you guys have a solution? Set up is iMac with Airport extreme. Fast connection. Any help would be appreciated! Thanks Stein Stavanger, Norway