Controllers & Music Services

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

I’m trying to automate Spotify playing music on my Sonos speakers when I scan a NFC tag.I thought I could use Tasker to automate the necessary API calls...However, Sonos only supports the OAuth flow “Authorization code”, which makes it impossible to automate the task, since I have to show a webpage to the user for that to work.Is it possible to authenticate in any non-interactive way (Client credentials) or can I automate the Sonos app somehow? (e.g. Android intent?)

Hi, I use Tidal in iOS and want to stream it to my Sonos gear by using the “Tidal Connect” protocol.I know I can stream Tidal to my Sonos Port by using Airplay or Sonos Connect. I know I can use the Sonos app to select Tidal as a music service. My question is about the streaming protocal “Tidal Connect” (https://tidal.com/connect), already added by many high-level streamign boxes.“Tidal Connect” shows in Tidal app like this: “Sonos Connect” shows un Tidal app like this: Are there plans by Sonos to add support for “Tidal Connect” streaming protocol on their products? “Tidal Connect” opens the box to stream high quality audio, and all main competitors of Sonos have added it since long time.Thanks, Toni

Hi,I have an old speaker still with the S1 app and also newer speakers with the S2 app.I can sign into the Sonos Account page and the S2 app with my email and password combination but the S1 app will not accept that same login.Not sure why this would be if it works on the website and the S2 app. Appreciate your help.

How does Sonos plan to solve the issue of accessing lock screen controls and device hardware button on iOS? Removing that functionality with release 15.6 on July 25, 2023 is a significant impact on the user experience. Our phones are the primary way we control the product so is there a solution other than having to unlock the phone every time we want to control the volume, change a track or turn the system off? Please clarify your plans or provide alternate solutions. Note: I do not use voice controls with my products, so that is not an alternative. Thanks. 

Bonjour,savez-vous pourquoi il n’est plus possible de piloter le volume sonore à partir des boutons physiques d’un IPhone 13.cela était opérationnel avec mon IPhone 8, je ne saurais dire si cendrillon le modèle d’IPhone ou alors la version de Sonos …merci de votre retour 

The service from YouSee Musik suddenly stopped for SONOS. I have tried to remove the YouSee Musik service and wanted to connect I again but now it is no longer on the list of selectable services in SONOS. Anyone knows of changes between SONOS and YouSee?

Hi, i have a beam gen 2 + sub mini and a pair of era 100 as surround speakers.Im thinking to upgrade to era 300 for surround for the beam.Is it possible to connect a pair of era 300 with a pair of era 100 for playing music?I would only use the era 300 + era 100 for playing music and switch to surround for movies.

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. Moderator note: We updated this article in October 2023 with new information below.This behavior was due to a Sonos cloud outage at that time that is now resolved. Therefore we closed this topic.  

I have 4 Sonos speakers in my home. I have 2 iPhones that belong to 2 different people that have different music apps.  Now I want to hook up to use those 4 speakers. Should each iPhone have its own Sonos account?

I don't know the proper language to tell  Sonos where it is //ETC.

Recently bought a Move 2 as addition to my Era 300 to use together in my main living room with the option to take the Move 2 outside to flexibly broaden the area’s covered. Following 2 features are missing - any workarounds to this? - using the physical volume buttons on either device I would like to impact the other device as well (currently only 1 device impacted but they are in the same room - I want both simultaneously) - it’s possible to set individual volume levels per speaker which is nice as it allows to perfectly balance out based on position how strong each volume needs to be. However - for the automations (e.g. playing radio to wake up) this option is sadly not available.  Any workarounds, fixes, things I am missing? 

Alright so the biggest reason I went with Sonos was the ability to control the devices remotely and being able to lock other people out of changing the music. We use the devices at my Harley dealership and this is also creating a problem. There is 1 day a week where there is not an authorized user at the dealership to control the port. Well don’t turn it off or pause it right?? Well great idea but that doesn’t seem to work either. When we come in the next day and turn the amps back on the music has to be started from the app. Well on Sundays that’s a problem. I am not on the same WIFI. Is there anyway in the setting to set it up so it doesn’t stop playing or even better they turn on at a preset time and start playing the last source? When watching the demo video I was under the impression that I could monitor and play from a remote location. Any insight would be great! Other than this issue it is great! 

I have had my Sonos system for many years and have uploaded and downloaded hundreds of songs into a sonos playlist. I find that the shuffle feature rarely shuffles the list very “deeply” and tends to play the same couple of dozen songs. Is there any way to teach the algorithms to shuffle through the list more thoroughly?

I am using Spotify on my Sonos system (era 300 + one), and I am surprised that it seems to be impossible to enable Spotify autoplay (keep playing recommended songs after an album ends).I have found old closed topics about this from 2 years ago, is it still impossible ?I understand that some people hate it, I love it, it would be amazing to just be able to enable / disable it.Thanks !

Please Sonos make a native Mac app and widget for iOS and Mac OS!

So i have several Sonos setups. I have a surround one SL pair, one play5 and a Beam plus One SL surround combined for tv. My iPad will let me airplay to all three setups but when i select any of the three setups on my iPhone (airplay sees them just fine) i get an Airplay passcode request.please don’t tell me to reboot or re setup the sonos devices because this was done multiple times and is annoying to do. it works perfectly fine on iPad but on iPhone it asks for passwords. I have no password requirement setup in AppleTV or on Airplay.Everything is setup on the same (and only) WiFi network available. And as said it all works fine on iPad why is airplay asking for passcode on iPad?

Are the Trueplay settings preserved for each speaker if the Sonos app is reinstalled on Android?

Hi.I’ve a new Mac PC instead of my old Win PC.How do I connect the MacBooks Sonos app to my hidden wifi?

I need a link to a download for a mac 

I just found out that sonos now supports Apple Music.I have spotify but everything else in my house is apple.I was thinking of making the switch to apple music now that it is supported but I have an older system currently and wondering if I will need to upgrade.I have one generation 1 with alexa, Play 1, Playbar and 2 Play 3 Thanks  

I have a few Sonos products and over 100gb of music on my phone (Google pixel 7) but I can't play my music through my system anymore.Can someone please advise me on what I need to do to play music off my phone through my system?

Hi: Is it a good idea to upgrade from 15.5 to 15.8.1?I only have a beam2 and sub mini and I like the way it sounds on 15.5.I usually hear that sometimes there are problems with updates: lower sound, updates that don't finish, etc.I usually always upgrade but I don't know if 15.8.1 can improve the "simple" system I have.Thanks. 

I stream good-quality 320 kbps MP3 music files from a Synology DS120j to a Sonos Beam (Gen 2) with Sub Mini using the Sonos app. We are full-time RVers, but when we had a house I used all FLAC files via a Logitech Squeezebox Duet, a good class A/B amplifier, and some high-end transmission line speakers. Obviously, there’s not room for that stuff in the RV! Anyway, I’ve recently learned that replay gain can be applied to files to even out the volume levels of the listening experience. I’ve downloaded Foobar2000 and explored the replay gain function, but I’m not completely clear on file vs. album (and whether or not “album” can mean every file on the server) replay gain - and some of the numbers from the analysis don’t look right to me. Can the group enlighten me on this topic - how to go about it and the pros/cons? I have recordings dating from the ‘60s to the present… folk, folk-rock, some eclectic stuff, and all the way up to contemporary artists and recordings - but no classical. Jus

Is there a way to remote disconnect a specific speaker or music service in order to turn off an alarm while I’m traveling (ie not home on the network)? I’m trying to figure out how to spare my poor neighbors in Brooklyn from the alarm currently going off in the apartment. I’ve truly had it with this system…