Controllers & Music Services

Is there gonna be any password protection for the Sonos?? I'd love to know. Theres nothing more I love then getting a heart attack in the middle of the night by someone playing metal on max volume on the sonos in my bedroom. This is why I don't recommend the Sonos speakers.

Hello, I am running Controller for Mac version 7.0. Every since I updated to it, when I try to browse my music library it shows there us "No Selections are available" I have deleted my folder in preferences where iTunes stores my music and added it again a few times. It will add all the music and will show up in the music library, but then it will all drop off by the time I go to use the system again. Any ideaS? Thanks

I use the Sonos application on Windows 10 and on Android devices. When I look at the list of my "Imported Playlists" i See a large number (about 34) of playlists with the name "Internal error - Invalid Atom". It looks like they are old "queues" that I created at various times. Why were they created and how do I get rid of them?

Hello, It would be nice to have a lock in the buttons on the speakers. I have 3 cats and they are walking over the buttons. They turn the speakers on, louder, softer etc. Maybe is it an idea to make a option in the software to switch the lock on and off. Greets gert

Never took this long before. Can't access library while indexing on PC or ipad controller. Received new phone internet modem from provider but everything else the same. Any ideas? Been hours. Does play what is in queue.

Is there a sonos app for a panasonic smart tv so I can use the tv & its remote as my controller?

Is there a way to use Siri to operate Sonos?

Hi Guys, Let me start off by saying I love you guys. I have a Playbar, Play 5, Play 3, Connect, and am looking to complete my Playbar setup with a couple of Play 1's and a Sub soon. I also have an Amazon Echo and it is awesome. In fact, it's a bit too awesome and I find myself asking Alexa to play music just because if I want to hear a song, all I have to do is ask; I don't have to bust out my phone. The problem is the speakers on the Echo are mediocre at best. I would much prefer the sound to come out of my Sonos system. With the "internet of things" really starting to take off - integration is going to become more and more important. Amazon Echo has sort of a plugins-type interface called skills. https://developer.amazon.com/public/solutions/alexa/alexa-skills-kit/getting-started-guide It would be amazing if you guys could create an skill for Sonos. Something like "Alexa, tell Sonos to play *playlist*." or music by _____ or x from pandora. I've done some searc

Can I use a borrowed iPhone to run trueplay and have it work when that phone is no longer present?

I just downloaded the desktop controller for Mac, updated the software, and connected with my speaker. But everything under the Manage menu is greyed out, so the only thing I can listen to is preset radio stations. Why is everything greyed out, and how can I access those fields, specifically Music Library Settings?

Hi, I am in the midst of building out a Home theatre setup and like many would like to reduce the number of wires in my living room.  I currently have a PRIMARE SPA 22 A/V receiver (http://www.primare.net/assets/_managed/cms/files/SPA22usermanual.pdf) and also a pair of JM Lab Focal front speakers both of which produce exceptional sound. I would like to know whether it is possible to use my existing 2 channel setup with the PRIMARE SPA 22 A/V receiver but introduce a centre channel and 2 rear surround channels all connected to the A/V receiver so that I can have the A/V receiver pushing the sound from a BluRay movie/player to the the Sonos components and the 2 Focal speakers. Thanks, M

Hi I have just purchased my first Sonos speakers - Play 1 and I have 3 of these in different zones/rooms. Currently the speakers are not grouped and I was wondering is there a option to group these speakers when creating the alarm? E.g. I create a new alarm, for this alarm I want the speakers to be grouped. The then alarm plays on ALL speakers or set of speakers that I choose and once the alarm has finished the speakers go back to its original setup - no grouped? If this is not possible how do we go about suggesting this as a feature request as this is feature which I'm sure would be useful. Thanks Sho

Ever since Sonos dropped the dedicated remote control in favour of the Smartphone app, I feel the solution isn't as good as it once was. I notice in recent weeks, new remotes such as sevenhugs hitting the market. These I feel are a little but if a gimmick in terms of costs and some requiring yet another hub connected to the network. The application I'd like to see is basic Sonos commands such as volume or play favourite supported on the Philips Hue remote which already control my lighting. I see Lutron Caseta supports Sonos integration. This is the type of functionally I'm after. A simple and cheap remote which on entering a room can switch on the lights and have basic Sonos controls. We are after all in the age of IoT but I see Sonos making little progress on this area.

Has anyone else experienced poor Pandora functionality with their Pioneer AVH-X3800BHS (car head deck) when using the Pandora app on their iPhone via bluetooth? For several months, I was getting intermittent connectivity and disconnects in the car when attempting to listen to Pandora using the Pandora function on the Pioneer head unit. I called Pioneer several times and each time they insisted that there is no known issue with the head deck interfacing with iPhones. I didn't believe them until one day it hit me - the Pioneer basically comandeers the iPhone's Pandora app and acts as an intermediary (to allow thumbs up/ thumbs down via the touch screen on the radio), but the Pandora function still resides on the phone. Sonos is the only other software on my phone that has anything to do with Pandora. So, I removed the Sonos controller app from my phone. Problem fixed! I then reinstalled the Sonos app to my phone and the problem returns. Has anyone experienced this? And more import

The lowest volume is to high sometimes. How do I get the volume lower?

Hi Sonos team, I own a PLAY:3 speaker and have had trouble with updating the software therefore not allowing me to use my device. I have attempted to re-pair it and update it over both wireless and wired connections with the Error Code 1101 popping up each time I try. If you could help me with this problem it would be greatly appreciated. Thanks in advance, Jack

According to the FAQ at https://sonos.custhelp.com/app/answers/detail/a_id/1589/related/1, it sounds like you can set up your wireless devices (laptop, tablet, etc.) to use SonosNet as a wireless mesh for the home. Is that correct? I thought SonosNet was proprietary and could only be used by Sonos components. Allowing SonosNet to be used by non-Sonos devices is a VERY value-added feature. This means that having a Play:1 in your distant room, for example, would give Wifi access to the network/internet to mobile devices in that room (via SonosNet). I see a VERY good benefit for having additional Sonos components (including Sonos Bridge) in that regard. Saves you from buying Wifi Repeaters to extend the wireless range for tablets & computers in your house. Did I read the FAQ correctly? I hope so 🙂

Hi All, I am new to Sonos, yesterday I set it up for the first time and was prompted to configure a remote, which I did. As I was new to the system I configured the remote, volume up, volume down etc... was not the correct thing to do but it worked. I wanted to change the remote and the controls, so I reprogrammed the remote and selected "Replace Current Control" which allowed me to reconfigure the remote. i.e. press up button, then up 3 times. Then press down button and down button 3 times and finally the mute button. That's when i realised I didn't program the mute button correctly. Now when I tried to "Replace Current Control" again, at the first press of the up button, the software states that it's finished the configuration of the remote and ends. I have reset the system (holding play/pause on power up) and run through the setup wizard, but when go to add the remote, the first press of the up button, the software states that it's finished the configuration of the remote.

How long should 'Adding share information to a Sonos system' take? Only mines taking over 30mins so far...

A computer that is running the SONOS controller app is connected to a VPN. Am I correct in assuming that the SONOS speakers will NOT stream music over the VPN just because the controller is connected to the VPN, even if they are all connected to the same router?

I've just started using Sonos and have connected it to Apple Music where I have several "Smart Playlists". These does however not appear in any of the Sonos applications/apps. Why not and when will it be fixed ?

I can't select anything from the Manage tab drop down menu on my Mac desktop controller ?

Hi - I was reading about Sonos in another context and I was given the impression that software 7.0 is removing UPnP support? (in other words, you can't use UPnP anymore to control a Sonos system). Is this correct? Thank you

I have a set up in my house with 10 Sonos speakers. I tend to group them in the various rooms..... Kitchen (3 Speakers) Living Room (4 Speakers) Kids Bedrooms (3 Speakers) Master Bedroom/Bathroom (4 Speakers via Connect & Connect Amp) I change the Groups depending on the set up the house at any time. Watching movies etc...... Is there any way to get the system to remember 'Groups' so i can just click on a PreSet say 'Movies' and it will link the appropriate speakers together. I know you can create stereo pairs but i want to create 'super groups'. Many thanks

Newbie. New playbar set up on my iPad. What is the best way to add another user with their own iPad. New Sonos account or share account?