Added new music album. Now indexing is taking forever.

Forum|Forum|9 years ago
January 7, 2017
2 replies
490 views

Never took this long before. Can't access library while indexing on PC or ipad controller. Received new phone internet modem from provider but everything else the same. Any ideas? Been hours. Does play what is in queue.

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Ryan S

Retired Sonos Staff

Hi James, we'd be happy to take a look at a diagnostic when you're having trouble with the index taking too long. It might just be a matter of it stalling out, or something else getting in the way. if you're still having any trouble, please feel free to submit a diagnostic from your Sonos system and reply back with your confirmation number.

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Edvardsen

Avid Contributor III

Never took this long before. Can't access library while indexing on PC or ipad controller. Received new phone internet modem from provider but everything else the same. Any ideas? Been hours. Does play what is in queue.

Did you get this fixed??
And how long time did it take to index your library?

Appreciate all answers!

Regards
Edvardsen

Regards --> Edvardsen

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