Controllers & Music Services

Does anyone know how to access a recently played list on the mobile app or desktop app? I cant imagine this feature doesn't exist but I can't seem to locate it. If it doesn't exist, and I'd be shocked, then how do we contact Sonos and tell them to make this happen?

How are group names determined? is is alphabetical? If I have 3 rooms called "Living Room", "Shelf" & "Kitchen" and group them, the group is always called "Kitchen + 2". I'd prefer it to be called "Living Room + 2" because the group has a total of 4 speakers, three of which are in the living room. This matters because the rest of my family use the spotify app (or Alexa/Airplay) with our speakers so the group name is the only bit of the Sonos system that they see. It would be very useful, to have more control over the names and groups visible to Spotify/Alexa/Airplay.

I'm not able to turn off usage data sharing. From the desktop controller application, there's a Preference section called Advanced, and then a tab called Improve Sonos. I have "Turn usage data sharing on" unchecked but my desktop controller continues to make requests to a Sonos server. I know this because a Pi-hole in my LAN lists msmetrics.ws.sonos.com as my highest frequency blocked domain. I assume this is the server that consumes usage data? The controller tries to hit that server every 60 seconds. I'm wondering why this preference setting isn't functioning as indicated. Or have I misinterepreted the way it should work? I'm using version 8.4.

Songs being played from my iphone are cutting out and not being played in full. Its skips to the next song, plays part then skips again.

Hi All, I'm looking to purchase the new Amp, however was wondering how Volume control works in practice. When using CEC, you can of course use your TV remote to control the volume of TV. However, when the TV is switched off - and I start streaming spotify for example - can I then still use the TV remote to control volume ?. Or will this trigger the TV to turn on, and change of input on the amp - stopping the spotify stream ?. Essentially I would like to manage the volume of both TV audio, and streaming audio when the TV is switched off - all with the TV remote. Many thanks!

How do I create a new sonos playlist? I am on an Android Galaxy S8 Thanks Paul

I've noticed over time (within the last say 8 months) the URLs for the speakers don't seem to work. Specifically I'm referring to http://(ipaddress):1400/support/review/. I'm not sure exactly when but a few updates ago this URL used to work and on that page there was a 'Network Matrix' link. At some point through the months I noticed that the network matrix link stopped expanding and no longer showed the matrix and now (more updates later) the support/review/ URL is totally gone resulting in a 404 error. Anyone else having the same behavior? If so, I find it a bummer. I thought the network matrix was a good piece of info for troubleshooting signals.

Trying to update on a Mac, I got error code 1100, telling me to uninstall and re-download. I uninstalled, but when I went to the link and tried to download, all I got were "release notes," and no download.

Since the last update the android mobile devices that previously connected to SonosNet cant see the network in the list of available WiFi SSIDs. Also the option in Advanced setting that allows you the option to connect to SonosNet has disappeared. All my devices and the controller are showing 10.2 as the version. My phone updated 17 hours and that ties in with the connection disappearing.

Hi, My husband and I have separate paid google play accounts (with our own preferences in each). We've recently updated the sonos app and are having difficulties to set up two sonos accounts to be used on our home system (one playbar and several play 1 around the house). Further on, once google assistant is available in Poland (it's not available for us over here yet!), will it be able to recognize our different google accounts? Any advice on how to set up multiple sonos accounts on the same sonos system? We don't want to mix our music preferences / configs under the same sonos account. Thanks!

Is there a way to access my Sonos playlist while its playing from a webgui from another device on the same network. Essentially, while my Play list is in use, I'd like the ability to connect to a webpage to display the song/artist that is currently playing from my Sonos Playlist. Is this possible? Has anyone tried this before? I'd like to use it as a display to others can view the song info if they would like to. Thanks Chris

How do I play my iPhone apps through sonos. In particular the “calm” app?

One of my Android controllers upgraded itself to 10.2 today (despite NOT having auto update enabled) and lost connectivity. A few days ago this controller, which I stress did NOT have auto update enabled started to update its software from 10.0 and I managed to prevent this. Initially, I wasn't too bothered since sonos touted their update as 'performance and reliability improvements' and didn't think any issue would ensue. Generally I do like to run updates. In order to keep things level and have a hope of keeping my devices with the same version (i.e functional) I updated my other controllers. 10.2 I later found has prevented access of my wireless controllers to sonosnet. So, now, when I'm stood next to a wired player, which is a considerable physical distance from my router I now have to walk with my phone (or other wireless controller) so that I'm within connectivity distance to my router's reception so that I can control the features of the device that I was stood next to. I

how to change background color in the sonos app

Have just downloaded the latest app update for both iPad and iPhone. The on my device is there on my iPad but not there on iPhone. I have deleted the app and re installed but it is not there.

In-app searches yield no results across Spotify and my other services. I reset the Sonos controller but the problem persists. What gives?

When I startup the Sonos app, it always shows some music playing, when actually there is no sound coming from the Play:1 speakers. I assume it is the last music I was playing on the speakers days or weeks ago. I then select a music playlist and click on Play or Shuffle and the music I just selected plays just fine. So how can I "STOP" the music from looking like something is playing on the Sonos app?....not just pause it?

I would like to store my music library on the Fire 7 tablet. Can I then use this to link my Sonos app to the music library? I currently have a PC but I would like to replace it with something that takes less space!

I have a Boost installed, it created a network which I was able to see it and connect to it through my mobile devices. I am no longer able to see the boost network although the Boost is properly connected. Also, there an option in the app to activate this network I also no longer see the option.

Is there any way to Reorder Music Sources, so that my most used are at the top and I don't have to go through the whole list of music services to get to my TV source? If not, please consider this a feature request. Thanks,

Anyone out there know if it's possible to shuffle the order of the 'music sources' that appear in your list (desktop app)? Same question for the 'browse' menu in the mobile app. Thx!

Hi all I want to keep using sonos 9.2. I dont want to update. Can I? If I update to any other Sonos controller, I also need to update to macOS 10.11, which I cant. Can I please keep using the product I paid for without having to update? Many thanks

Need to deregister Playbar sotenant can access it without accessing my other devices

Hi, I'm in the throws of a project to create an NFC jukebox - you'd have a deck of cards with album covers and track listings printed on them, wave whichever you desire over a box, and it would start playing on the Sonos. I'm using a Raspberry Pi and Python. There are a few similar projects out there using older standards (SoCo - which doesn't make use of the new API, is very widely used), but I would like to use the new API. My interaction with it should be fairly simple, but I would like to give a user the ability to 'write' a playlist to a new card (so, they'd press a button, an LED would light up, they'd place the card on the reader and the playlist would then be associated with that card). Is there any way (via the API) to determine the playlist id of what's currently playing (or return nothing if it's not a playlist)? Thanks in anticipation!

Since recent updates (May 2019), I can no longer maintain my place in a very, large, shuffled queue by grouping to, then dropping from a different room. This is a FUNDEMENTAL issue and is totally ruining my SONOS experience. For further explanation please also refer to the following posts: I have my entire music library - 35,000+ songs on shuffle in my queue. Is there any way to save my place? It's kind of a pain to scroll down so many songs after going away from it. The queue pointer is lost when another source is selected. The only option is to group with another player and transfer the queue plus pointer to that, then transfer it back again later. Can anyone else reproduce this problem or is it unique to my set-up? (1xCR200 Controller, 2xZP90 Connect, 1xZP120 Connect:AMP, 1xA100 One, 1xPlay:5 (1st Gen), BRIDGE, Windows PC and iPhone controller apps) I have now spoken to Sonos and this problem has been identified as a bug.