For about two days now the music I play through my Sonos system is not scrobbling to last.fm. Looking at the settings shows I’m still logged in and it should be working. Anyone else having this problem? I have already toggled the service, reset my login, even reinstall my desktop controller.
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Keep us posted here. We and the community are always here to help.
Hi Krishma, thanks for your response! I am using the Sonos Desktop Player to play my local music library. From the Android player playing local files as well as playing from other services I’ve also had no luck scrobbling. Scrobbling to last.fm from other sources has been working fine so I’m quite sure the issue is on the Sonos end.
I would appreciate any help on this issue.
I have submitted a diagnostic report with this confirmation number: 903292867
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I use the desktop and mobile controllers to check if the issue persists and it does from both.
I have also tried to play music through multiple sources (Spotify and local files) and neither are scrobbling.
I suspect the issue has to do with the Sonos to last.fm back-end connection?
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I think you may have misunderstood - my Sonos system is working all fine EXCEPT scrobbling. I can still play music from multiple sources and multiple controller devices. However that music is not being scrobbled to last.fm.
I went ahead and tried rebooting everything like you suggested and everything seems to be the same. Still no scrobbling. I believe this issue needs to be passed on to the backend software people. Something is going wrong when Sonos tries to send scrobbles to last.fm.
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Keep us posted here. We and the community are always here to help.
Thanks for the update
As far as I know there were no changes on my end leading up to scrobbling breaking. I know that it worked in the morning and then that evening it was broken. During this time my controller was running in the background on my computer as it always is.
Thank you for checking on your end.
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We and the community are always here to help.
The issue seems to be within the controller, that it’s unable to connect with the last.fm api correctly.
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