Skip to main content

new sonos app not working on Android


Keeps saying I have no system...hard to get to my music

Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

11 replies

melvimbe
  • 9859 replies
  • May 30, 2024

Whenever I see this message, closing down the app and reopening brings up my system every time.

(I’m not saying this is ok, just providing a work around)


  • Author
  • Contributor I
  • 2 replies
  • May 30, 2024

I'll give it a try but kinda seems like a hassle to get my music.

Hope they fix it


  • Contributor I
  • 2 replies
  • May 31, 2024

I get this exact same experience. Updated Sonos app for Android is really poor. Takes an age to start up, never recognises my speakers when I first open the app. As melvimbe suggests, I have to shut down and restart once or twice to get it to do what it's meant to.

Come on Sonos, you can do better than this


Forum|alt.badge.img+16
  • Prodigy II
  • 1894 replies
  • May 31, 2024

@martin_m 

As you are on Android, the best thing for you would be to delete the updated app, and download and install the APK of the old app version 16.1. (Google ‘Sonos app 16.1 apk’ - APKMirror is a decent site, as far as they go). 

And then turn off auto updates for the app until the issues are fixed.


  • Lyricist III
  • 8 replies
  • June 24, 2024

Same here. It's horrible. 


  • Lyricist II
  • 4 replies
  • June 24, 2024

Same. Awful experience. Slow loading up and detecting the system or most of the time says system not found. 


  • Lyricist III
  • 8 replies
  • June 24, 2024

I'm getting the old app. Everyone says it works great again if you jsut download the apk


Forum|alt.badge.img+16
  • Prodigy II
  • 1894 replies
  • June 24, 2024
contaygious wrote:

I'm getting the old app. Everyone says it works great again if you jsut download the apk

Try updating the app with today’s just-released update in case it helps...


  • Lyricist III
  • 5 replies
  • September 12, 2024

The Android app hasn't seen my system in a few days now. But the Tidal app can, which is usually the one I have trouble with. But you can't control the volume from it. 

But! Changing the volume on the speakers themselves take a few seconds to respond, so I keep going too far, making it too quiet or too loud, and my wife is sleeping! (She works midnights!) 

I'm done. I also have a Port for my CD player, but that kept cutting out yesterday, so I can't even listen to CDs now. 

Sonos has become a joke. I can't even sell my stocks now unless I want a hefty capital gains loss. 


  • 19684 replies
  • September 12, 2024
smstnitc wrote:

The Android app hasn't seen my system in a few days now. But the Tidal app can, which is usually the one I have trouble with. But you can't control the volume from it. 

But! Changing the volume on the speakers themselves take a few seconds to respond, so I keep going too far, making it too quiet or too loud, and my wife is sleeping! (She works midnights!) 

I'm done. I also have a Port for my CD player, but that kept cutting out yesterday, so I can't even listen to CDs now. 

Sonos has become a joke. I can't even sell my stocks now unless I want a hefty capital gains loss. 

I’m sorry you are having difficulties, but the app and system are working fine for me, so it is possible.  (I say “fine”, but obviouslyly there are frustrating gaps in functioality.  I do also get the “System Not Found” message sometimes, but I have found that turning my phone’s WiFi off and on cures it every time and is marginally quicker than closing and re-opening the Sonos app.  But fundamentally, my system and app still work without delay, and I still enjoy my music.

So I think there is a good chance that you are blaming the app and not considering the possibility that something else is wrong, which might be fixed with some attention.  Up to you, of course…..


  • Lyricist I
  • 2 replies
  • November 16, 2024

Same issue here. can’t find my system. Downloaded the 16.1 version but it has the same issue now. That was not the case when this was still the current version. Strange. My network hasn’t changed and everything is working from ipad and laptop. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings