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Answered

Deleted Album Still Plays in Music Library


Alonzo Mosley
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Exact opposite of everything I’ve Googled.

I deleted an album from my NAS. It’s gone. I’ve searched and searched and it ain’t anywhere.

Yet it still appears - and plays - from my Music Library. (Yes I’ve updated my Library and yes I’m using updated versions of controllers...)

Of course, there’s no way to see any of the underlying data of the file to try to trace it.

Anyone else seen anything like this?

Best answer by sjw

My guess is you’ve deleted it but it’s gone to a ‘Recycle Bin’ on the NAS in the same share/volume.  As Sonos can still see it (albeit in a different place), it plays it.

Empty the Recycle Bin, re-index and try again.

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4 replies

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  • Local Superstar
  • 1740 replies
  • Answer
  • August 19, 2024

My guess is you’ve deleted it but it’s gone to a ‘Recycle Bin’ on the NAS in the same share/volume.  As Sonos can still see it (albeit in a different place), it plays it.

Empty the Recycle Bin, re-index and try again.


Schlumpf
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  • Virtuoso
  • 1483 replies
  • August 19, 2024

@Alonzo Mosley 

And to get clarity about that I recommend sending a diagnostic while a song is playing. Call Sonos support and tell them the diag number, so they can take a look at this and probably see the files source and path.


Alonzo Mosley
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  • Author
  • Headliner I
  • 218 replies
  • August 19, 2024

I did a Search w/ Total Commander and nothing turned up (it is supposed to check trash...).

But you’re right, it was in there, along with everything I’d ever deleted - for some reason I never noticed the conflict (most deletions were to fix tags or upgrade from MP3 to FLAC… This was the first album where I was like, I know I deleted that).

Thanks, that did the trick.

And any time I don’t spend trying to deal with Sonos techs is time saved...

 


press250
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  • Prodigy III
  • 633 replies
  • August 19, 2024

Hi @Alonzo Mosley, mad props for the awesome avatar! 


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