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Apple Music "Unable to browse music"

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129 replies

J
  • Jjackson910
  • Lyricist III
  • 6 replies
  • June 3, 2022

We have the exact same problem, one user cannot browse their Apple music on Sonos.

J
P
U
3 people like this
  • J
    jontymb
  • P
    PhotoDoc
  • U
    usound
D

I am going to submit the diagnostic of my system tomorrow, and try to contact support tomorrow or Monday… 

P
1 person likes this
  • P
    PhotoDoc
M
  • Marcusskul
  • Lyricist I
  • 1 reply
  • June 3, 2022

Can we get a resolution to this issue?

J
P
M
5 people like this
  • J
    John_116
  • P
    PhotoDoc
  • M
    moozique
  • D
    Daltavist
  • U
    usound
D

Hola Andy!

Same  problem  here,  i have a 7 sonos system ( 4 sonos connect , 2 sonos amp, 1 sonos port) everything  was working  fine 2 days ago but  yesterday  just “Unable to browse music” from the sonos app on  the iphones and the PC.

i all ready  try  to:
 sync  different apple accounts.

 turn  off  everything and  turn it  back on.
Even use a diferent  internet  connection.

the In-line funtion ( on the sonos connect)  works  fine. i am using  that  to  run my playlist  from my  tablet… to all the rooms.

M
U
2 people like this
  • M
    moozique
  • U
    usound
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