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Apple Music "Unable to browse music"

Hi All.

 

Since the Apple Music outage a few days ago I just get the message “Unable to browse music” when trying yo use Apple Music.  I have removed and reloaded the account, reauthorised it etc to no avail.  I have a family account and I did notice that my partners library was working fine which seemed odd.

 

Its becoming a pain now as not all of my set u is Airpaty compatible so fiddling about to link things isn't very user friendly !

 

I see this seems to have happened over the years but wondered if anyone had a resolution to this ?

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129 replies

J
Userlevel 1

We have the exact same problem, one user cannot browse their Apple music on Sonos.

D

I am going to submit the diagnostic of my system tomorrow, and try to contact support tomorrow or Monday… 

M
Userlevel 1

Can we get a resolution to this issue?

D

Hola Andy!

Same  problem  here,  i have a 7 sonos system ( 4 sonos connect , 2 sonos amp, 1 sonos port) everything  was working  fine 2 days ago but  yesterday  just “Unable to browse music” from the sonos app on  the iphones and the PC.

i all ready  try  to:
 sync  different apple accounts.

 turn  off  everything and  turn it  back on.
Even use a diferent  internet  connection.

the In-line funtion ( on the sonos connect)  works  fine. i am using  that  to  run my playlist  from my  tablet… to all the rooms.

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