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Answered

Windows Controller - Independent Volume Disabled


Cannot control rooms, only master.  Looks like a new bug as this has always worked before.  FYI.

Best answer by Ken_Griffiths

See this link..

There was another App update today, so I wasn’t too sure if the issue might have been resolved, but if not, then hopefully the next update will resolve the issue for you.

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10 replies

Ken_Griffiths

Check for App updates and see if that perhaps fixes it.


  • Lyricist I
  • 2 replies
  • October 20, 2022

I am having the same issue on Windows 11. Updated the controller and the problem is still persisting. Sometimes I can control some speakers’ individual volumes and some I can’t.

Was not happening yesterday evening.


Ken_Griffiths

See this link..

There was another App update today, so I wasn’t too sure if the issue might have been resolved, but if not, then hopefully the next update will resolve the issue for you.


  • Lyricist I
  • 1 reply
  • October 22, 2022

Apparently a known issue and they are working on it.


Airgetlam
  • 42548 replies
  • October 22, 2022

If you follow the link that @Ken_Griffiths posted, you’ll see the response from Sonos. 


  • Author
  • Contributor I
  • 2 replies
  • October 25, 2022

Thank you for the updates and direction!


  • Lyricist II
  • 3 replies
  • October 25, 2022

Same thing on Win10.


  • Lyricist I
  • 1 reply
  • November 5, 2022

Windows Controller - Independent Volume Not Working?

 


Airgetlam
  • 42548 replies
  • November 5, 2022

Have you read the thread? 
 

Is the increased font size significant?


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  • Enthusiast II
  • 202 replies
  • November 6, 2022

So Sonos support escalation team says this about this HUGE mess the new update made, basically… maybe by YEAR END!  Really.  You majorly break a MAIN FUNCTION of the PC controller that many thousands of loyal/paying customer use daily/hourly and it’s JUST NOT IMPORTANT enough to fix before the end of the year?   Really? 


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